Technical Superpowers for ABB EV Charger Technicians
The AI assistant helping technicians install, commission, and fault-find across the Terra AC Range and Terra DC Fast Charger Range with manual-backed answers.
Free to try
Expert assistance across ABB Terra AC, DC Fast, and HPC ranges
AI-powered help
Solve Any ABB Charger Problem
Get direct answers sourced from manufacturer manuals to help with every install, routine service, and breakdown across the Terra AC Range, Terra DC Fast Charger Range, and High Power Charging systems.
Accurate answers on site
When troubleshooting a Terra 54 standalone rapid charger or commissioning a Terra AC wallbox, get clear guidance delivered without delays. Resolve power faults and connectivity errors on site without waiting on phone support or leafing through hefty manuals while a customer is waiting.
Accurate answers on site
When troubleshooting a Terra 54 standalone rapid charger or commissioning a Terra AC wallbox, get clear guidance delivered without delays. Resolve power faults and connectivity errors on site without waiting on phone support or leafing through hefty manuals while a customer is waiting.
Accurate answers on site
When troubleshooting a Terra 54 standalone rapid charger or commissioning a Terra AC wallbox, get clear guidance delivered without delays. Resolve power faults and connectivity errors on site without waiting on phone support or leafing through hefty manuals while a customer is waiting.
Instruction manual sources
Get direct links to relevant documentation whenever you need clarification on site. If you are servicing a Terra 184 all-in-one DC charger or setting up an A400 all-in-one charger, check page-specific manual citations straight from the manufacturer documentation to confirm your next step.
Instruction manual sources
Get direct links to relevant documentation whenever you need clarification on site. If you are servicing a Terra 184 all-in-one DC charger or setting up an A400 all-in-one charger, check page-specific manual citations straight from the manufacturer documentation to confirm your next step.
Instruction manual sources
Get direct links to relevant documentation whenever you need clarification on site. If you are servicing a Terra 184 all-in-one DC charger or setting up an A400 all-in-one charger, check page-specific manual citations straight from the manufacturer documentation to confirm your next step.
Terra AC wallbox setup
Terra 54 fault-finding
Terra 184 DC diagnostics
Terra HP maintenance help
Terra AC wallbox setup
Terra 54 fault-finding
Terra 184 DC diagnostics
Terra HP maintenance help
Terra AC wallbox setup
Terra 54 fault-finding
Terra 184 DC diagnostics
Terra HP maintenance help
Terra DC wallbox servicing
Terra 360 site support
A400 charger commissioning
Terra AC 2.0 troubleshooting
Terra DC wallbox servicing
Terra 360 site support
A400 charger commissioning
Terra AC 2.0 troubleshooting
Terra DC wallbox servicing
Terra 360 site support
A400 charger commissioning
Terra AC 2.0 troubleshooting
Advanced EV toolkit
AI Toolkit for EV Technicians
Use modern AI tools built for trades to streamline your everyday EV maintenance, speed up routine service calls, and tackle complex charging hardware with confidence.
Accurate Answers
Access detailed technical guidance including forum insights, video references, and page-specific manual citations. When investigating an unexpected shutdown on a Terra 53 multi-standard rapid charger, get direct technical explanations without wasting valuable time searching through paperwork.
Accurate Answers
Access detailed technical guidance including forum insights, video references, and page-specific manual citations. When investigating an unexpected shutdown on a Terra 53 multi-standard rapid charger, get direct technical explanations without wasting valuable time searching through paperwork.
Personalized to you
Set your region, trade, and language for tailored assistance on every Terra AC 2.0 Wallbox install. The assistant helps ensure your installation checks match local standards and requirements for your specific location, while keeping your private company data completely protected.
Personalized to you
Set your region, trade, and language for tailored assistance on every Terra AC 2.0 Wallbox install. The assistant helps ensure your installation checks match local standards and requirements for your specific location, while keeping your private company data completely protected.
Improve your skills
Sharpen your high-power diagnostic skills using Coach. Receive bite-sized, on-the-job training modules covering the Terra HP modular ultra-rapid split system and other rapid charging architectures, helping you stay ahead of new hardware and complex field setups.
Improve your skills
Sharpen your high-power diagnostic skills using Coach. Receive bite-sized, on-the-job training modules covering the Terra HP modular ultra-rapid split system and other rapid charging architectures, helping you stay ahead of new hardware and complex field setups.
Site Lock
Lock your queries to specific commercial depots or fleet sites running the Terra DC wallbox. Keep a complete log of past issues, installed hardware details, and site notes together so any visiting technician has immediate site context.
Site Lock
Lock your queries to specific commercial depots or fleet sites running the Terra DC wallbox. Keep a complete log of past issues, installed hardware details, and site notes together so any visiting technician has immediate site context.
Ninja Mode
Tackle multi-layered hardware headaches on a Terra 360 all-in-one charging station. Ninja Mode deploys multiple AI agents in parallel to cross-examine complex communication faults, grid supply limits, and concurrent vehicle charging errors across the system.
Ninja Mode
Tackle multi-layered hardware headaches on a Terra 360 all-in-one charging station. Ninja Mode deploys multiple AI agents in parallel to cross-examine complex communication faults, grid supply limits, and concurrent vehicle charging errors across the system.
Notes
Finish work on an A400 all-in-one charger without typing out endless admin. Just speak into the app and upload photos of your work, and the AI automatically formats your job notes and site handover reports ready to send.
Notes
Finish work on an A400 all-in-one charger without typing out endless admin. Just speak into the app and upload photos of your work, and the AI automatically formats your job notes and site handover reports ready to send.
Easy to use
Plug and play
Built for teams
Transparent Pricing, No Surprises
Flexible Plans for All
Choose a flexible plan designed to support your EV charging work and scale with your business.
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
The future - NOW!
Vision XR
Be the first to access 'Vision XR' - the AI Tech Assistant glasses from Super Engineer
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Got questions?
Frequently Asked Questions
Everything you need to know about Super Engineer
Which ABB equipment does Super Engineer cover?
Super Engineer supports comprehensive field documentation across the manufacturer's electric vehicle charging portfolio. From the Terra AC Range, you get assistance for the Terra AC wallbox connected AC wallbox • Terra AC 2.0 Wallbox smart AC wallbox. Across the Terra DC Fast Charger Range, it covers the Terra 53 multi-standard rapid charger • Terra 54 standalone rapid charger • Terra 184 all-in-one DC charger • Terra DC wallbox compact DC destination charger. For the High Power Charging (HPC) & Ultra-Rapid Range, the platform includes guidance for the Terra HP modular ultra-rapid split system • Terra 360 all-in-one charging station • A400 all-in-one charger. These are only examples — the Super Engineer app covers many more ABB models.
Is Super Engineer affiliated with ABB?
No. Super Engineer is completely independent and is not affiliated with, sponsored by, or endorsed by ABB, with all trademarks and brand designations remaining the property of their respective holder. We provide an independent technical assistant designed specifically for field technicians who install, maintain, and fault-find electric vehicle charging infrastructure every day. By indexing published manuals, technical bulletins, and specialist trade discussions, the app delivers page-referenced guidance straight to your phone so you can identify fault codes and check installation procedures without waiting on telephone helplines. Our goal is simply to make on-site work faster and more straightforward for technicians handling hardware from domestic charge points to high-power rapid systems.
Can Super Engineer assist with servicing ABB chargers?
Yes, the platform assists with the entire lifecycle of EV charging hardware, whether you are completing initial installs, planned servicing, urgent fault calls, or system upgrades. Technicians handling a Terra AC wallbox install can quickly verify commissioning checks and connection testing, while planned preventative maintenance on a Terra DC wallbox is streamlined with rapid access to routine service schedules. On rapid units like the Terra 184 or Terra HP, Super Engineer helps you diagnose communication dropouts, power module warnings, and cooling faults directly on site. You can also pull up manual references for scheduled inspections or component upgrades on a Terra 360, allowing you to complete complex technical jobs smoothly while keeping customers updated.
How does Super Engineer handle older ABB hardware?
Long-installed units like the Terra 53 multi-standard rapid charger often present unique maintenance challenges, especially when original paper documentation is missing or technical support lines are busy. Super Engineer retains reference data for earlier hardware revisions, helping technicians troubleshoot intermittent DC isolation faults, contactor wear, and legacy control board issues on older models just as easily as newer systems. Whether you are servicing a legacy Terra 54 on a motorway corridor or resolving connectivity faults across the Terra DC Fast Charger Range, the app pulls relevant wiring references and diagnostic charts straight to your mobile screen. This ensures that field technicians can confidently support older charging stations without delay, keeping vital public infrastructure operating reliably.
How do field teams use it across ABB chargers?
Field service teams use Super Engineer to maintain consistent technical quality and share operational knowledge across domestic, commercial, and ultra-rapid charging contracts day to day. During scheduled dispatch, technicians use Site Lock to instantly recall site-specific charger configurations, past service logs, and supply constraints for locations equipped with the Terra AC 2.0 Wallbox or high-capacity A400 units. Instead of tying up senior supervisors on the phone or handwriting reports in vans, technicians dictate site notes on the move and troubleshoot complex multi-connector faults on the Terra 184 using Ninja Mode. Centralised workspaces allow contractors and fleet managers to share internal handover notes, warranty procedures, and technical bulletins across the whole team, ensuring everyone operates with the same reliable information.
Which ABB equipment does Super Engineer cover?
Is Super Engineer affiliated with ABB?
Can Super Engineer assist with servicing ABB chargers?
How does Super Engineer handle older ABB hardware?
How do field teams use it across ABB chargers?
Feel free to mail us for any enquiries : team@superengineer.app
Designed for trades
Helpful Bonus Features
Extra AI tools built to make every EV call-out faster and less stressful.
Source equipment easily
Need a replacement charging cable or contactor while servicing a Terra DC wallbox? Parts Scout quickly identifies the right part number and sources the nearest or lowest-priced supplier, so you can finish the repair without unnecessary return visits.
Source equipment easily
Need a replacement charging cable or contactor while servicing a Terra DC wallbox? Parts Scout quickly identifies the right part number and sources the nearest or lowest-priced supplier, so you can finish the repair without unnecessary return visits.
Meme Mode
Finally resolved a stubborn communication fault on a Terra 360 after hours in the rain? Fire off a WIN or HAPPY CUSTOMER meme to your group chat to celebrate finishing another challenging rapid charger job.
Meme Mode
Finally resolved a stubborn communication fault on a Terra 360 after hours in the rain? Fire off a WIN or HAPPY CUSTOMER meme to your group chat to celebrate finishing another challenging rapid charger job.
Made by engineers for engineers
What Early Users Say
Read what some of the first test users are saying about Super Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
Gets you home early
Pro-Grade Assistance for EV Technicians
Pro-Grade Assistance for EV Technicians
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
