Instant Technical Help for Alfen EV Chargers
The smart AI assistant built for technicians working on Eve Single Range and Eve Double Range charge points across the UK.
Free to try
Covering Alfen Eve Single Range, Eve Double Range, and Twin Range
AI-powered help
Solve Alfen Charger Problems Faster
Get rapid technical clarity direct from Alfen instruction manuals across the Eve Single Range, Eve Double Range, and Twin Range, helping you solve commissioning and servicing queries on commercial and domestic jobs.
Accurate answers on site
Stuck on a domestic driveway with an Eve Single S-line or diagnosing an Eve Single Pro-line communication issue? Ask a question and get clear technical steps without spending your afternoon waiting on telephone support queues while your customer looks on.
Accurate answers on site
Stuck on a domestic driveway with an Eve Single S-line or diagnosing an Eve Single Pro-line communication issue? Ask a question and get clear technical steps without spending your afternoon waiting on telephone support queues while your customer looks on.
Accurate answers on site
Stuck on a domestic driveway with an Eve Single S-line or diagnosing an Eve Single Pro-line communication issue? Ask a question and get clear technical steps without spending your afternoon waiting on telephone support queues while your customer looks on.
Manual references cited
Super Engineer points you directly to the relevant manufacturer manual pages for your Eve Double Pro-line or Twin 5 Plus. Check the manufacturer guidance yourself quickly without leafing through endless digital documents or PDFs while parked in your van on site.
Manual references cited
Super Engineer points you directly to the relevant manufacturer manual pages for your Eve Double Pro-line or Twin 5 Plus. Check the manufacturer guidance yourself quickly without leafing through endless digital documents or PDFs while parked in your van on site.
Manual references cited
Super Engineer points you directly to the relevant manufacturer manual pages for your Eve Double Pro-line or Twin 5 Plus. Check the manufacturer guidance yourself quickly without leafing through endless digital documents or PDFs while parked in your van on site.
Eve Single Pro-line fault-finding
Eve Double Pro-line installs
Twin 5 Plus maintenance
Eve Single S-line commissioning
Eve Single Pro-line fault-finding
Eve Double Pro-line installs
Twin 5 Plus maintenance
Eve Single S-line commissioning
Eve Single Pro-line fault-finding
Eve Double Pro-line installs
Twin 5 Plus maintenance
Eve Single S-line commissioning
Twin 5 public charging
Eve Double Plus servicing
Eve Single Plus diagnostics
Twin 4XL pillar support
Twin 5 public charging
Eve Double Plus servicing
Eve Single Plus diagnostics
Twin 4XL pillar support
Twin 5 public charging
Eve Double Plus servicing
Eve Single Plus diagnostics
Twin 4XL pillar support
AI technical tools
Built for EV Charging Technicians
Equip yourself with specialised tools designed to handle every installation, scheduled maintenance run, commissioning check, and breakdown call across the full portfolio of Alfen charging stations.
Accurate Answers
Facing an unexpected fault code on an Eve Double PG-line commercial dual-socket unit? Get straight answers referencing original documentation, forum insights, and video guides so you can rectify charging issues and move on to your next job.
Accurate Answers
Facing an unexpected fault code on an Eve Double PG-line commercial dual-socket unit? Get straight answers referencing original documentation, forum insights, and video guides so you can rectify charging issues and move on to your next job.
Personalized to you
Tailor guidance to your electrical trade and region. When installing an Eve Single Plus, get responses tuned to your location and local wiring rules to support your installation checks and keep your work fully aligned.
Personalized to you
Tailor guidance to your electrical trade and region. When installing an Eve Single Plus, get responses tuned to your location and local wiring rules to support your installation checks and keep your work fully aligned.
Improve your skills
Use Coach to build your technical knowledge while on the tools. Receive regular bite-sized refresher modules covering load management routines, commissioning steps, and socket maintenance on hardware like the Twin 5 public street charging pillar between site appointments.
Improve your skills
Use Coach to build your technical knowledge while on the tools. Receive regular bite-sized refresher modules covering load management routines, commissioning steps, and socket maintenance on hardware like the Twin 5 public street charging pillar between site appointments.
Site Lock
Store hardware inventories for your commercial client contracts. Lock your view to a fleet depot running multiple Eve Double Plus units so all previous fault histories, site notes, and charger configurations remain right at hand whenever you return.
Site Lock
Store hardware inventories for your commercial client contracts. Lock your view to a fleet depot running multiple Eve Double Plus units so all previous fault histories, site notes, and charger configurations remain right at hand whenever you return.
Ninja Mode
Tackle challenging multi-device installs involving an Eve Single Pro-line tied into external energy meters and solar arrays. Ninja Mode mobilises multiple AI agents simultaneously to unravel layered communication issues, power faults, and intermittent system errors during complex commissioning jobs.
Ninja Mode
Tackle challenging multi-device installs involving an Eve Single Pro-line tied into external energy meters and solar arrays. Ninja Mode mobilises multiple AI agents simultaneously to unravel layered communication issues, power faults, and intermittent system errors during complex commissioning jobs.
Notes
Finish an annual maintenance visit on a Twin 4XL public post without typing. Simply speak into the app and snap photos; Super Engineer compiles structured site reports, job notes, and customer sign-off summaries ready for your client immediately.
Notes
Finish an annual maintenance visit on a Twin 4XL public post without typing. Simply speak into the app and snap photos; Super Engineer compiles structured site reports, job notes, and customer sign-off summaries ready for your client immediately.
Easy to use
Ready on site
Scales across teams
Transparent Pricing, No Surprises
Flexible Plans for All
Simple, flexible plans designed for sole contractors or expanding EV installation teams.
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
The future - NOW!
Vision XR
Be the first to access 'Vision XR' - the AI Tech Assistant glasses from Super Engineer
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Common questions
Alfen Charger Technical FAQs
Everything you need to know about using Super Engineer on site.
Which Alfen EV charger models does Super Engineer cover?
Super Engineer covers charging stations across the brand's primary hardware families. In the Eve Single Range: Eve Single Pro-line smart AC charger with 3.7–22 kW charging capacity • Eve Single S-line residential AC home charger with 3.7–22 kW charging capacity • Eve Single Plus smart AC charger with wall mount or stand-alone mounting • ICU Eve Mini legacy AC charger. In the Eve Double Range: Eve Double Pro-line commercial dual-socket charger • Eve Double Plus commercial dual charger • Eve Double PG-line heavy-duty dual-socket charging station • ICU Eve legacy dual-socket workplace charging station. In the Twin Range: Twin 5 Plus public pillar charging station • Twin 5 public street charging pillar • Twin 4XL public street pillar • ICU Twin legacy public charging pillar. These are only examples — the Super Engineer app covers many more Alfen models.
Is Super Engineer affiliated with Alfen?
No. Super Engineer is an independent technical assistant developed to assist electricians, contractors, and field technicians working out on site. We have no commercial partnership, endorsement, sponsorship, or formal link with Alfen. The platform operates independently to help technicians solve charging issues, complete commissioning tasks, and fault-find equipment faster. Our knowledge base draws directly from published manufacturer instruction manuals, open trade forums, technical videos, and collective trade insights. When you ask a question about an Eve Single Pro-line, an Eve Double Plus, or a Twin 5 charging station, Super Engineer references indexed documentation to guide your diagnosis. You get objective, practical support focused solely on helping you get the job done efficiently.
How does Super Engineer assist with Alfen installs and upgrades?
When you are carrying out fresh installs or upgrading existing equipment, Super Engineer provides quick clarity on hardware specifications and mounting options. For instance, if you are fitting an Eve Single Plus in a residential garage, you can quickly check connector variations, wall mount preparations, and supply capacity requirements without sifting through bulky paper booklets. On commercial premises where you are setting up an Eve Double Pro-line or a public Twin 5 Plus charging pillar, the app helps you plan physical placement, configure dual-socket outputs, and prepare for multi-vehicle charging demands. Technicians handling scheduled servicing or retrofitting accessories to an Eve Single S-line or Twin 5 post can consult page citations for routine maintenance schedules, component checks, and enclosure inspections.
Can Super Engineer help diagnose faults on legacy Alfen charging posts?
Yes. Technicians frequently encounter older charge points that have been operating for years, including legacy models like the ICU Eve Mini, the ICU Eve workplace charging station, and the ICU Twin public charging pillar. Paper documentation for older installations is rarely left on site, making fault diagnostics frustrating. Super Engineer bridges that gap by providing prompt access to archived manual data, error code references, and historical troubleshooting notes. Whether you are investigating an unexpected socket lockout on a long-serving ICU Eve, tackling communication dropouts on an early Twin 4XL street post, or servicing an older Eve Single Pro-line, the app helps you identify the underlying problem. It points you directly to relevant manual sections, saving you time during difficult service calls.
How can our electrical service team use Super Engineer across multiple contracts?
Field service teams can deploy Super Engineer across mobile apps, desktop browsers, WhatsApp, email, or Slack to coordinate daily workflows across varied client contracts. A team maintaining retail car parks equipped with Eve Double PG-line dual-socket stations can use Site Lock to store equipment records, serial details, and past maintenance notes for that specific location. Meanwhile, mobile technicians attending roadside Twin 5 or Twin 4XL pillars can dictate job summaries hands-free using Notes, generating professional site reports before leaving the location. Through shared team workspaces and a Private Brain, senior staff can share company-specific setup tips and site quirks. This ensures every technician on the road has direct access to relevant manual citations and collective knowledge across the entire Eve Single Range, Eve Double Range, and Twin Range.
Which Alfen EV charger models does Super Engineer cover?
Is Super Engineer affiliated with Alfen?
How does Super Engineer assist with Alfen installs and upgrades?
Can Super Engineer help diagnose faults on legacy Alfen charging posts?
How can our electrical service team use Super Engineer across multiple contracts?
Feel free to mail us for any enquiries : team@superengineer.app
Added value
Extra On-Site AI Features
Helpful extras to speed up your charging jobs and keep work moving.
Source equipment easily
Need a replacement socket component or cable bracket while servicing an Eve Single Pro-line? Parts Scout quickly identifies the part number and locates the closest trade counter with stock so you can complete the repair.
Source equipment easily
Need a replacement socket component or cable bracket while servicing an Eve Single Pro-line? Parts Scout quickly identifies the part number and locates the closest trade counter with stock so you can complete the repair.
Meme Mode
Just spent two hours unravelling a botched sub-main feed to an Eve Double Plus? Use Meme Mode to fire off a cheeky trade meme to the team chat and blow off steam before your next service call.
Meme Mode
Just spent two hours unravelling a botched sub-main feed to an Eve Double Plus? Use Meme Mode to fire off a cheeky trade meme to the team chat and blow off steam before your next service call.
Made by engineers for engineers
What Early Users Say
Read what some of the first test users are saying about Super Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
Built for technicians
Your Daily Assistant for Alfen EV Charging
Your Daily Assistant for Alfen EV Charging
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
