Expert Technical AI for DMP Systems
The dedicated AI assistant giving fire and security technicians rapid support across the DMP XR Series and XT Series on site.
Free to try
Covering DMP XR Series, XT Series, and Commercial Fire systems
DMP technical assistance
Solve DMP panel faults faster
Access clear information directly from DMP manuals alongside trade expertise across the XR Series, XT Series, Commercial Fire Series, and XTL Series. Diagnose issues and carry out routine servicing on site without delay.
Clear answers on site
Get rapid answers when you are in a plant room or in front of an XR550 commercial panel. Super Engineer resolves difficult fault calls and setup queries clearly, so you never waste time waiting on tech support or searching through documents on site.
Clear answers on site
Get rapid answers when you are in a plant room or in front of an XR550 commercial panel. Super Engineer resolves difficult fault calls and setup queries clearly, so you never waste time waiting on tech support or searching through documents on site.
Clear answers on site
Get rapid answers when you are in a plant room or in front of an XR550 commercial panel. Super Engineer resolves difficult fault calls and setup queries clearly, so you never waste time waiting on tech support or searching through documents on site.
DMP manual citations
Review page-specific manual references straight from the manufacturer documentation for your XR150 commercial panel or XF6-100 standalone addressable commercial fire panel. Check the guidance yourself directly from the source while attending customer callouts or scheduled maintenance visits.
DMP manual citations
Review page-specific manual references straight from the manufacturer documentation for your XR150 commercial panel or XF6-100 standalone addressable commercial fire panel. Check the guidance yourself directly from the source while attending customer callouts or scheduled maintenance visits.
DMP manual citations
Review page-specific manual references straight from the manufacturer documentation for your XR150 commercial panel or XF6-100 standalone addressable commercial fire panel. Check the guidance yourself directly from the source while attending customer callouts or scheduled maintenance visits.
XR550 fault-finding
XT75 hybrid setup
XR150FC fire servicing
XTLtouch wireless troubleshooting
XR550 fault-finding
XT75 hybrid setup
XR150FC fire servicing
XTLtouch wireless troubleshooting
XR550 fault-finding
XT75 hybrid setup
XR150FC fire servicing
XTLtouch wireless troubleshooting
XT50 panel maintenance
XR500 legacy support
XT30 commercial servicing
XR550FC fire diagnostics
XT50 panel maintenance
XR500 legacy support
XT30 commercial servicing
XR550FC fire diagnostics
XT50 panel maintenance
XR500 legacy support
XT30 commercial servicing
XR550FC fire diagnostics
Smart panel toolkit
AI tools for DMP technicians
Use modern AI tools to streamline your daily servicing, installations, and fault callouts across every commercial fire panel and intruder alarm system.
Accurate Answers
Receive detailed technical guidance with direct manual citations, forum discussions, and video references for your XT75 hybrid intrusion control panel. Resolve communication issues or zone troubles promptly without having to search through bulky paper documentation while the client waits.
Accurate Answers
Receive detailed technical guidance with direct manual citations, forum discussions, and video references for your XT75 hybrid intrusion control panel. Resolve communication issues or zone troubles promptly without having to search through bulky paper documentation while the client waits.
Personalized to you
Tailor your workspace by choosing your location, trade, and preferred language. Get advice configured for your region when working on an XR150 commercial panel, including compliance checks against local codes, and store your firm's specific installation workflows inside your Private Brain.
Personalized to you
Tailor your workspace by choosing your location, trade, and preferred language. Get advice configured for your region when working on an XR150 commercial panel, including compliance checks against local codes, and store your firm's specific installation workflows inside your Private Brain.
Improve your skills
Build your competence on modern hardware using Coach. Receive bite-sized daily technical refreshers on the XT50 hybrid panel and commercial intruder setups to stay sharp on the job, preparing you for unfamiliar panels before you even arrive at the customer premises.
Improve your skills
Build your competence on modern hardware using Coach. Receive bite-sized daily technical refreshers on the XT50 hybrid panel and commercial intruder setups to stay sharp on the job, preparing you for unfamiliar panels before you even arrive at the customer premises.
Site Lock
Lock your workspace to specific client premises and record every installed XR550FC commercial addressable fire panel and peripheral. Keep system histories, zone arrangements, and past fault notes organised in one place for whenever you or your colleagues return for annual servicing.
Site Lock
Lock your workspace to specific client premises and record every installed XR550FC commercial addressable fire panel and peripheral. Keep system histories, zone arrangements, and past fault notes organised in one place for whenever you or your colleagues return for annual servicing.
Ninja Mode
Deploy Ninja Mode when facing complex multi-fault issues or integrated setups on an XT30 compact commercial panel. Multiple AI agents collaborate at once to correlate troubles, identify conflicting configurations, and help you trace tricky system faults quickly when standard checks fail.
Ninja Mode
Deploy Ninja Mode when facing complex multi-fault issues or integrated setups on an XT30 compact commercial panel. Multiple AI agents collaborate at once to correlate troubles, identify conflicting configurations, and help you trace tricky system faults quickly when standard checks fail.
Notes
Stop writing site paperwork by hand. After completing an install on an XTLtouch all-in-one wireless intrusion panel, simply speak your summary, snap a few photos of the unit, and let the AI generate clear, professional service reports ready for your office or customer.
Notes
Stop writing site paperwork by hand. After completing an install on an XTLtouch all-in-one wireless intrusion panel, simply speak your summary, snap a few photos of the unit, and let the AI generate clear, professional service reports ready for your office or customer.
Simple to operate
Fast on site
Built for teams
Transparent Pricing, No Surprises
Flexible Plans for All
Pick the right tier for your work and scale technical capability as your team expands.
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
The future - NOW!
Vision XR
Be the first to access 'Vision XR' - the AI Tech Assistant glasses from Super Engineer
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Common questions
Got questions? We have answers
Everything you need to know about Super Engineer on site.
Which DMP equipment does Super Engineer cover?
Super Engineer provides comprehensive technical support for technicians working on commercial security and life safety infrastructure. The system covers major ranges and models: XR Series: XR550 commercial panel • XR150 commercial panel • XR500 legacy enterprise commercial panel • XR100 legacy mid-market intrusion panel • XT Series: XT75 hybrid intrusion control panel • XT50 hybrid panel • XT30 compact commercial panel • Commercial Fire Series: XR550FC commercial addressable fire panel • XR150FC commercial addressable fire control communicator • XF6-100 standalone addressable commercial fire panel • XR500FC legacy commercial fire control panel • XTL Series: XTLtouch all-in-one wireless intrusion panel. Whether you are commissioning a new installation or maintaining an established fire network, the platform provides direct access to relevant manual references. These entries are only examples — the Super Engineer app covers many more DMP models.
Is Super Engineer affiliated with DMP?
No. Super Engineer is an independent technical assistant created to help trade professionals and security technicians solve problems on site. We are not affiliated with, endorsed by, or connected to DMP in any manner. All registered trademarks, model names, and product ranges belong entirely to their respective manufacturer. Our platform functions by reading publicly available instruction manuals, technical literature, and community knowledge into an intelligent system that delivers accurate answers and page citations directly to your mobile device. This independence ensures you receive objective, practical assistance whenever you are troubleshooting an XR Series intruder alarm, servicing a Commercial Fire Series panel, or installing an XT Series system in the field without waiting on manufacturer helplines.
Can Super Engineer assist with installations and routine servicing?
Yes, Super Engineer supports technicians across every phase of system maintenance, installation, and repair. If you are completing a new setup on an XT75 hybrid intrusion control panel, the app assists with configuration queries and device addressing right at the panel. For scheduled commercial maintenance visits on an XR550 commercial panel or an XR150FC commercial addressable fire control communicator, you can quickly review testing checklists and panel diagnostic sequences. When attending urgent emergency fault calls or upgrading an older panel to modern hardware, Super Engineer retrieves page citations from the relevant documentation so you can locate terminal descriptions and system messages without delay. The app acts as an active assistant throughout routine maintenance, complex system commissioning, and unscheduled service calls.
Does the system support older and legacy DMP hardware?
Super Engineer includes thorough technical information for legacy systems that have been installed on site for many years. When you arrive at an established customer property and find an older XR500 legacy enterprise commercial panel or an XR100 legacy mid-market intrusion panel, finding original documentation can be difficult. Super Engineer draws on archived manuals to supply direct answers for diagnostic codes, zone expander questions, and power issues on these older units. The app provides identical depth for life safety systems, supporting callouts on the XR500FC legacy commercial fire control panel during fault remediation or system expansion. You can confidently maintain legacy installations or plan migration paths to contemporary hardware without spending hours hunting for discontinued paperwork.
How do security and fire teams use Super Engineer daily?
Field service teams use Super Engineer across multiple communication channels to share technical knowledge and streamline service visits. Technicians query panel details on WhatsApp, Slack, email, or through the mobile app while working on an XR550 commercial panel or an XT50 hybrid panel. Using shared workspaces and Private Brain, senior team members can upload company-specific commissioning standards, zone labelling practices, and client gate codes to assist newer staff. When a technician attends an XF6-100 standalone addressable commercial fire panel, they can check past site notes created by colleagues through Site Lock to see previous fault histories immediately. This shared workflow eliminates redundant troubleshooting, reduces internal phone calls between technicians, and ensures consistent service standards across every job.
Which DMP equipment does Super Engineer cover?
Is Super Engineer affiliated with DMP?
Can Super Engineer assist with installations and routine servicing?
Does the system support older and legacy DMP hardware?
How do security and fire teams use Super Engineer daily?
Feel free to mail us for any enquiries : team@superengineer.app
Extra site tools
Built-in bonus tools
Practical tools designed to assist technicians on site every day.
Source equipment easily
Parts Scout locates replacement components, expander modules, and batteries for your XR150 commercial panel or XT30 compact commercial panel. It finds the nearest supplier and required part numbers when you are on an urgent maintenance callout or repair job.
Source equipment easily
Parts Scout locates replacement components, expander modules, and batteries for your XR150 commercial panel or XT30 compact commercial panel. It finds the nearest supplier and required part numbers when you are on an urgent maintenance callout or repair job.
Meme Mode
Share WIN, FAIL, or HAPPY CUSTOMER memes with your trade group after untangling messy panel enclosures on an XTLtouch all-in-one wireless intrusion panel. Celebrate finishing a tricky commercial installation or commiserate over a frustrating false alarm callout.
Meme Mode
Share WIN, FAIL, or HAPPY CUSTOMER memes with your trade group after untangling messy panel enclosures on an XTLtouch all-in-one wireless intrusion panel. Celebrate finishing a tricky commercial installation or commiserate over a frustrating false alarm callout.
Made by engineers for engineers
What Early Users Say
Read what some of the first test users are saying about Super Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
Finish on time
Smarter technical support for DMP systems
Smarter technical support for DMP systems
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
