Instant Fibaro Smart Home Support
The AI assistant giving smart home technicians instant support across Home Center Gateways and In-Wall Micro-Modules.
Free to try
Get technical help across Fibaro Home Center Gateways and Walli Series devices
AI-powered help
Resolve Fibaro Smart Home Faults
Get accurate information sourced directly from manufacturer manuals to answer your technical questions on Fibaro Home Center Gateways, In-Wall Micro-Modules, and Walli Series smart home devices.
Accurate answers fast
Get clear technical answers when commissioning a Home Center 3 Lite or troubleshooting an unresponsive Dimmer 2 micro-module on site. Information is delivered clearly and concisely to your mobile, avoiding the need to phone technical support or leaf through lengthy paper manuals while standing in front of a customer.
Accurate answers fast
Get clear technical answers when commissioning a Home Center 3 Lite or troubleshooting an unresponsive Dimmer 2 micro-module on site. Information is delivered clearly and concisely to your mobile, avoiding the need to phone technical support or leaf through lengthy paper manuals while standing in front of a customer.
Accurate answers fast
Get clear technical answers when commissioning a Home Center 3 Lite or troubleshooting an unresponsive Dimmer 2 micro-module on site. Information is delivered clearly and concisely to your mobile, avoiding the need to phone technical support or leaf through lengthy paper manuals while standing in front of a customer.
Manual page references
View page-specific references taken directly from technical literature for kit like the Walli Switch or Home Center 3. You can verify technical instructions straight from the manufacturer documentation on site, giving you complete reassurance when configuring smart lighting or resolving tricky device communication faults.
Manual page references
View page-specific references taken directly from technical literature for kit like the Walli Switch or Home Center 3. You can verify technical instructions straight from the manufacturer documentation on site, giving you complete reassurance when configuring smart lighting or resolving tricky device communication faults.
Manual page references
View page-specific references taken directly from technical literature for kit like the Walli Switch or Home Center 3. You can verify technical instructions straight from the manufacturer documentation on site, giving you complete reassurance when configuring smart lighting or resolving tricky device communication faults.
Home Center 3 fault-finding
Walli Dimmer setups
Double Switch 2 diagnostics
Home Center Lite servicing
Home Center 3 fault-finding
Walli Dimmer setups
Double Switch 2 diagnostics
Home Center Lite servicing
Home Center 3 fault-finding
Walli Dimmer setups
Double Switch 2 diagnostics
Home Center Lite servicing
Dimmer 2 troubleshooting
Walli Roller Shutter help
Home Center 3 Lite queries
Fast micro-module answers
Dimmer 2 troubleshooting
Walli Roller Shutter help
Home Center 3 Lite queries
Fast micro-module answers
Dimmer 2 troubleshooting
Walli Roller Shutter help
Home Center 3 Lite queries
Fast micro-module answers
Advanced AI tools
Smart Toolkit for Technicians
Use specialised AI tools to handle complex Fibaro smart home callouts, support routine servicing across domestic properties, and complete demanding lighting installations quickly and cleanly every single day.
Accurate Answers
Receive detailed technical guidance on tricky callouts, including helpful video references, forum discussions, and exact page citations for your Double Switch 2 or Walli Dimmer jobs. You will never need to spend your working afternoon leafing through dusty instruction manuals while a homeowner waits for lighting to work.
Accurate Answers
Receive detailed technical guidance on tricky callouts, including helpful video references, forum discussions, and exact page citations for your Double Switch 2 or Walli Dimmer jobs. You will never need to spend your working afternoon leafing through dusty instruction manuals while a homeowner waits for lighting to work.
Personalized to you
Tailor the assistant to your location and trade. Super Engineer checks your installation approaches against local codes and practices when fitting a Dimmer 2 or setting up Walli Series hardware, helping you maintain high workmanship standards while adding custom notes to your own Private Brain.
Personalized to you
Tailor the assistant to your location and trade. Super Engineer checks your installation approaches against local codes and practices when fitting a Dimmer 2 or setting up Walli Series hardware, helping you maintain high workmanship standards while adding custom notes to your own Private Brain.
Improve your skills
Sharpen your smart home expertise with Coach. Receive regular bite-sized training sessions covering system logic for Home Center 3 gateways and modern lighting automation while working on site, helping you stay sharp and build greater confidence when facing unfamiliar connected devices or fresh client requirements.
Improve your skills
Sharpen your smart home expertise with Coach. Receive regular bite-sized training sessions covering system logic for Home Center 3 gateways and modern lighting automation while working on site, helping you stay sharp and build greater confidence when facing unfamiliar connected devices or fresh client requirements.
Site Lock
Lock your session to a specific client address to save all connected kit, such as a Home Center 3 Lite and Walli Roller Shutter units. All equipment details and site history stay organised in one central place, making future maintenance visits far quicker for every technician on the team.
Site Lock
Lock your session to a specific client address to save all connected kit, such as a Home Center 3 Lite and Walli Roller Shutter units. All equipment details and site history stay organised in one central place, making future maintenance visits far quicker for every technician on the team.
Ninja Mode
Deploy Ninja Mode on difficult smart home faults involving a Home Center 2 gateway communicating with multiple Dimmer units across a large property. Ninja Mode coordinates multiple queries at once, orchestrating specialised AI helpers to isolate the underlying snag when various connected devices stop responding together.
Ninja Mode
Deploy Ninja Mode on difficult smart home faults involving a Home Center 2 gateway communicating with multiple Dimmer units across a large property. Ninja Mode coordinates multiple queries at once, orchestrating specialised AI helpers to isolate the underlying snag when various connected devices stop responding together.
Notes
Ditch time-consuming paperwork after finishing a Double Switch 2 installation or routine controller inspection. Simply speak your findings out loud, snap photos of the backbox and enclosure, and let the assistant write up and format a professional site report ready to share with your customer.
Notes
Ditch time-consuming paperwork after finishing a Double Switch 2 installation or routine controller inspection. Simply speak your findings out loud, snap photos of the backbox and enclosure, and let the assistant write up and format a professional site report ready to share with your customer.
Simple to use
Ready on site
Built for teams
Transparent Pricing, No Surprises
Flexible Plans for All
Choose a plan to suit your smart home workload and scale whenever you are ready.
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
The future - NOW!
Vision XR
Be the first to access 'Vision XR' - the AI Tech Assistant glasses from Super Engineer
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Got questions?
Fibaro Technical Support FAQ
Find out how Super Engineer helps on smart home jobs.
Which Fibaro equipment does Super Engineer cover?
Super Engineer covers key smart home ranges across the manufacturer catalogue. Home Center Gateways include Home Center 3, a central automation gateway • Home Center 3 Lite, a compact smart home hub • Home Center 2, a legacy smart home controller • Home Center Lite, a compact legacy controller. In-Wall Micro-Modules include Dimmer 2, an in-wall lighting dimmer module • Double Switch 2, a relay module with power and energy metering • Dimmer, a legacy in-wall dimming module. Walli Series covers Walli Dimmer, a wall-mounted dimmer switch • Walli Switch, an integrated wall switch • Walli Roller Shutter, a motorized blind and curtain controller. These models are only examples, as the Super Engineer app covers many more Fibaro models.
Is Super Engineer affiliated with Fibaro?
No. Super Engineer is an entirely independent technical assistant built specifically for trades and smart home technicians. It is not endorsed, approved, sponsored, or affiliated with Fibaro in any way. All product names, ranges, and model references—such as Home Center 3, Home Center Lite, or Walli Dimmer—belong strictly to their respective owners and are mentioned purely to identify the equipment that technicians service and maintain in the field. Super Engineer sources its technical guidance from an extensive library of instruction manuals, public technical documentation, trade forums, video resources, and user contributions stored in Private Brain workspaces. The platform brings these resources together into a single mobile app, allowing working technicians to locate relevant manual references, diagnose system faults, and carry out routine installations without spending precious time waiting on phone queues or digging through paperwork in their vans.
Can Super Engineer assist with Walli Series installations and diagnostics?
Yes. Super Engineer assists technicians across all types of jobs on Walli Series hardware, whether you are tackling new installations, routine servicing, fault-finding callouts, or system upgrades. If you are fitting a Walli Dimmer during a domestic lighting overhaul, setting up a Walli Switch for multi-way switching, or calibrating a Walli Roller Shutter to control motorized blinds and curtains, the assistant provides clear technical guidance. It also supports pairing these devices with a central gateway like the Home Center 3 or Home Center 3 Lite. When a motorized shutter fails to respond to commands or a smart wall switch behaves erratically after a power cut, Super Engineer provides page-referenced manual citations and troubleshooting pointers to help you diagnose the root cause quickly, ensuring smooth commissioning without unnecessary disruption.
Does the app support legacy controllers like Home Center 2?
Yes. Smart home technicians regularly encounter older properties fitted with earlier hardware generations that still require routine maintenance or fault investigation. Super Engineer includes documentation covering legacy controllers like the Home Center 2 and Home Center Lite, alongside older micro-modules such as the original Dimmer unit. When called to diagnose intermittent connectivity, inspect legacy controller settings, or assess whether to upgrade an aging setup to a modern Home Center 3 gateway, the assistant delivers immediate technical guidance. Having instant access to legacy manual citations means you can service older smart home systems confidently, understand original wiring configurations, and carry out repair work without needing to search online forums or guess how older hardware operates.
How do field teams use Super Engineer across Fibaro projects?
Smart home installation teams rely on Super Engineer every day to streamline communication and maintain consistent quality across domestic and commercial projects. A lead technician configuring a Home Center 3 gateway can use Site Lock to document device layouts, installed Double Switch 2 modules, and Walli Roller Shutter channels for a specific property. When junior technicians or colleagues attend the same site later for maintenance or fault calls, all site histories, notes, and photos are instantly accessible. Team members can consult the app via mobile, web, WhatsApp, or Slack to pull up manual references for a Dimmer 2 or Walli Dimmer without interrupting other staff on site. The built-in Notes tool allows technicians to dictate handover summaries, creating clear documentation across the entire team.
Which Fibaro equipment does Super Engineer cover?
Is Super Engineer affiliated with Fibaro?
Can Super Engineer assist with Walli Series installations and diagnostics?
Does the app support legacy controllers like Home Center 2?
How do field teams use Super Engineer across Fibaro projects?
Feel free to mail us for any enquiries : team@superengineer.app
More features
Extra On-Site Tools
Useful capabilities built to make your working day simpler and smoother.
Source equipment easily
Parts Scout locates the closest supplier and provides part numbers when you need an urgent replacement Dimmer 2, Double Switch 2, or Walli Switch module, keeping your smart home installation on schedule without wasting time driving between trade counters.
Source equipment easily
Parts Scout locates the closest supplier and provides part numbers when you need an urgent replacement Dimmer 2, Double Switch 2, or Walli Switch module, keeping your smart home installation on schedule without wasting time driving between trade counters.
Meme Mode
Send cheeky WIN, FAIL, or HAPPY CUSTOMER memes to colleagues when you finally complete a complex Home Center 3 setup or tame an awkward Dimmer module in a tight wall box before your lunch break.
Meme Mode
Send cheeky WIN, FAIL, or HAPPY CUSTOMER memes to colleagues when you finally complete a complex Home Center 3 setup or tame an awkward Dimmer module in a tight wall box before your lunch break.
Made by engineers for engineers
What Early Users Say
Read what some of the first test users are saying about Super Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
Get home early
Smart Home Help in Your Pocket
Smart Home Help in Your Pocket
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
