Fix Global Fire panels faster on site
The AI assistant giving fire technicians instant answers across Addressable Fire Alarm Control Panels and Conventional Fire Alarm Control Panels.
Free to try
On-site support across Global Fire addressable and conventional fire systems
AI-powered fire help
Solve Global Fire faults fast
Get clear answers direct from manuals covering Addressable Fire Alarm Control Panels, Conventional Fire Alarm Control Panels and ZEOS Fire Detectors to speed up every call.
Clear answers on site
Facing an unexpected trouble condition on a JUNIOR single-loop panel or servicing an ORION conventional panel in a busy commercial building? Ask Super Engineer to get clear, concise guidance right away, saving you from long manual searches, endless scrolling or waiting on telephone technical support while your customer is waiting nearby.
Clear answers on site
Facing an unexpected trouble condition on a JUNIOR single-loop panel or servicing an ORION conventional panel in a busy commercial building? Ask Super Engineer to get clear, concise guidance right away, saving you from long manual searches, endless scrolling or waiting on telephone technical support while your customer is waiting nearby.
Clear answers on site
Facing an unexpected trouble condition on a JUNIOR single-loop panel or servicing an ORION conventional panel in a busy commercial building? Ask Super Engineer to get clear, concise guidance right away, saving you from long manual searches, endless scrolling or waiting on telephone technical support while your customer is waiting nearby.
Manual references provided
Super Engineer delivers page-specific instruction manual citations straight from the manufacturer documentation. When you are commissioning an OCTO+ panel, testing circuits or checking device settings on a ZEOS-AD-SI detector, you can quickly open the referenced manual page and double-check technical specifications directly from the manufacturer source.
Manual references provided
Super Engineer delivers page-specific instruction manual citations straight from the manufacturer documentation. When you are commissioning an OCTO+ panel, testing circuits or checking device settings on a ZEOS-AD-SI detector, you can quickly open the referenced manual page and double-check technical specifications directly from the manufacturer source.
Manual references provided
Super Engineer delivers page-specific instruction manual citations straight from the manufacturer documentation. When you are commissioning an OCTO+ panel, testing circuits or checking device settings on a ZEOS-AD-SI detector, you can quickly open the referenced manual page and double-check technical specifications directly from the manufacturer source.
JUNIOR panel servicing
JUNO NET diagnostics
ORION fault finding
G-One loop queries
JUNIOR panel servicing
JUNO NET diagnostics
ORION fault finding
G-One loop queries
JUNIOR panel servicing
JUNO NET diagnostics
ORION fault finding
G-One loop queries
ZEOS detector checks
OCTO+ commissioning help
ORION-EX panel support
Fast manual references
ZEOS detector checks
OCTO+ commissioning help
ORION-EX panel support
Fast manual references
ZEOS detector checks
OCTO+ commissioning help
ORION-EX panel support
Fast manual references
Field AI toolkit
Smart tools for fire technicians
Use specialised AI tools to improve your daily technical performance, speed up fault diagnosis and streamline routine maintenance or complex commissioning across all your fire alarm jobs.
Accurate Answers
Get instant technical guidance with direct manual citations when working on a G-One addressable panel or inspecting a ZEOS-AD-HI heat detector. Super Engineer references documentation and trade videos so you can resolve site issues quickly.
Accurate Answers
Get instant technical guidance with direct manual citations when working on a G-One addressable panel or inspecting a ZEOS-AD-HI heat detector. Super Engineer references documentation and trade videos so you can resolve site issues quickly.
Personalized to you
Tailor the assistant to your region, trade and language. It provides guidance suited to your discipline and checks compliance with local standards for your selected location, keeping your work on JUNO NET panels aligned with regional practice.
Personalized to you
Tailor the assistant to your region, trade and language. It provides guidance suited to your discipline and checks compliance with local standards for your selected location, keeping your work on JUNO NET panels aligned with regional practice.
Improve your skills
Keep your fire alarm competencies fresh between call-outs. Coach delivers short, bite-sized training sessions on your mobile, helping you master routine maintenance tasks on an ORION MINI panel or unfamiliar addressable devices while on the go.
Improve your skills
Keep your fire alarm competencies fresh between call-outs. Coach delivers short, bite-sized training sessions on your mobile, helping you master routine maintenance tasks on an ORION MINI panel or unfamiliar addressable devices while on the go.
Site Lock
Lock your queries to a specific premises so panel history and device notes stay organised together. Keep loop logs, past issues and hardware records tidy for buildings equipped with an OCTO+ panel or networked fire kit.
Site Lock
Lock your queries to a specific premises so panel history and device notes stay organised together. Keep loop logs, past issues and hardware records tidy for buildings equipped with an OCTO+ panel or networked fire kit.
Ninja Mode
Tackle tricky problems across multiple connected devices in one go. Ninja Mode deploys an orchestration of agents to investigate complex issues involving an ORION-PLUS panel, external notification devices, loop interfaces and ZEOS-AD-SHI multi-sensor detectors at the same time, helping you pinpoint obscure system faults much faster.
Ninja Mode
Tackle tricky problems across multiple connected devices in one go. Ninja Mode deploys an orchestration of agents to investigate complex issues involving an ORION-PLUS panel, external notification devices, loop interfaces and ZEOS-AD-SHI multi-sensor detectors at the same time, helping you pinpoint obscure system faults much faster.
Notes
Finish your paperwork without typing after a routine service. Simply speak your findings and snap photos of the installed ORION-EX extinguishing panel; Super Engineer automatically writes up a clean, professional site report ready for the customer.
Notes
Finish your paperwork without typing after a routine service. Simply speak your findings and snap photos of the installed ORION-EX extinguishing panel; Super Engineer automatically writes up a clean, professional site report ready for the customer.
Simple to use
Ready on site
Built for teams
Transparent Pricing, No Surprises
Flexible Plans for All
Pick a plan that fits your servicing workload and scale whenever your team needs more capability.
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
The future - NOW!
Vision XR
Be the first to access 'Vision XR' - the AI Tech Assistant glasses from Super Engineer
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Helpful answers
Global Fire queries answered
Everything you need to know about Super Engineer on site.
Which Global Fire equipment does Super Engineer cover?
Super Engineer covers key ranges across the brand's fire portfolio. In the Addressable Fire Alarm Control Panels range, it includes the JUNIOR entry-level single-loop analogue addressable fire alarm panel • the JUNO NET modular addressable panel • the G-One single-loop addressable panel • and the OCTO+ expandable loop addressable control panel. For Conventional Fire Alarm Control Panels, it covers the ORION conventional fire alarm control panel • the ORION MINI compact conventional control panel • the ORION-PLUS expandable conventional panel • and the ORION-EX conventional extinguishing and gas-suppression release panel. It also covers the ZEOS Fire Detectors range, including the ZEOS-AD-SI addressable optical smoke detector • the ZEOS-AD-HI addressable heat detector • the ZEOS-AD-SHI optical smoke and heat multi-sensor addressable detector • and the ZEOS-C-S conventional optical smoke detector. These are only examples — the Super Engineer app covers many more Global Fire models.
Is Super Engineer affiliated with Global Fire?
No. Super Engineer is completely independent and is not affiliated with, endorsed by, or partnered with Global Fire in any way. It is a third-party AI assistant developed specifically to assist fire technicians, maintenance contractors and installers out in the field. All product names, ranges, trademarks and brand references belong strictly to their respective owners and are used purely to identify the specific equipment technicians work on during their daily jobs. Super Engineer sources its technical knowledge from public instruction manuals, trade forums, technical documentation and user contributions to give technicians clear help when inspecting, servicing and maintaining life safety systems on site without relying on telephone support queues.
How does Super Engineer help with Global Fire jobs?
Super Engineer assists across every stage of your work on site, whether you are carrying out planned maintenance, attending an urgent fault call, or completing a new installation. When installing a G-One addressable panel or expanding loops on an OCTO+ unit, you can ask questions to quickly clarify technical details and retrieve exact manual pages without flipping through paper books. During routine servicing on an ORION conventional panel or an ORION-PLUS expandable panel, the app assists with device testing questions and troubleshooting unexpected zone warnings. If you encounter intermittent loop faults on a JUNO NET system or need to verify a ZEOS-AD-SHI multi-sensor detector, the assistant delivers concise troubleshooting guidance directly to your mobile device.
Can Super Engineer assist on long-installed Global Fire panels?
Yes, Super Engineer is designed to assist you whether you are working on modern equipment or legacy units installed many years ago. Technicians often encounter older panels in plant rooms, basements or commercial properties where the printed documentation has long been lost or damaged. If you arrive on site to inspect an established JUNIOR panel, an older ORION MINI conventional panel, or legacy loops wired with ZEOS-C-S conventional optical smoke detectors, the app pulls technical context from its library of instruction manuals. This ensures you can identify panel indications, understand loop communication faults and carry out necessary diagnostic tasks without having to leave site to search for legacy paperwork.
How do maintenance teams use it across Global Fire ranges?
Fire maintenance teams use Super Engineer to standardise technical knowledge and speed up call resolution across different contracts and sites. One technician might be troubleshooting an ORION-EX extinguishing panel at an industrial plant, while another is commissioning a multi-loop OCTO+ addressable system across town. By using team workspaces, technicians can share findings, review site-specific notes and save equipment profiles for individual buildings using Site Lock. This means anyone revisiting a premises with a JUNO NET network or a group of ZEOS-AD-HI heat detectors has immediate access to past notes, system setups and diagnostic history, ensuring seamless collaboration across the entire field team throughout the working week.
Which Global Fire equipment does Super Engineer cover?
Is Super Engineer affiliated with Global Fire?
How does Super Engineer help with Global Fire jobs?
Can Super Engineer assist on long-installed Global Fire panels?
How do maintenance teams use it across Global Fire ranges?
Feel free to mail us for any enquiries : team@superengineer.app
Extra field tools
Handy extras on site
Helpful AI tools that make a long day on the tools smoother.
Source equipment easily
Need a replacement ZEOS-AD-HI detector or an extra module for an OCTO+ panel? Parts Scout tracks down the nearest supplier, best price and part number so you can get the hardware you need without leaving your route.
Source equipment easily
Need a replacement ZEOS-AD-HI detector or an extra module for an OCTO+ panel? Parts Scout tracks down the nearest supplier, best price and part number so you can get the hardware you need without leaving your route.
Meme Mode
Wrapped up a tricky commissioning session on a JUNO NET panel or survived a dusty plant room crawl? Share WIN, FAIL and HAPPY CUSTOMER memes with your teammates to keep spirits high on the job.
Meme Mode
Wrapped up a tricky commissioning session on a JUNO NET panel or survived a dusty plant room crawl? Share WIN, FAIL and HAPPY CUSTOMER memes with your teammates to keep spirits high on the job.
Made by engineers for engineers
What Early Users Say
Read what some of the first test users are saying about Super Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
Finish on time
Reliable fire assistance in your pocket
Reliable fire assistance in your pocket
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
