Grant Heat Pump Technical Support
The AI assistant built for technicians installing, maintaining, and fault-finding the Grant Aerona³ R32 and Aerona 290 heat pump ranges.
Free to try
Get technical help across Grant heat pump systems and hybrid heating ranges
AI-powered help
Diagnose Grant heat pumps faster
Access technical data drawn directly from manufacturer documentation across the Grant Aerona³ R32 Air Source Heat Pump Range, Grant Aerona 290, and Grant VortexAir Hybrid systems to solve complex site issues rapidly.
Accurate answers - quick!
Facing an unexpected heating fault on an Aerona³ 10kW R32 (HPID10R32) or a tricky Aerona 290 6.5kW (HPR29065) commissioning issue? Get concise diagnostic guidance without waiting in telephone queues, keeping your servicing routine completely on track.
Accurate answers - quick!
Facing an unexpected heating fault on an Aerona³ 10kW R32 (HPID10R32) or a tricky Aerona 290 6.5kW (HPR29065) commissioning issue? Get concise diagnostic guidance without waiting in telephone queues, keeping your servicing routine completely on track.
Accurate answers - quick!
Facing an unexpected heating fault on an Aerona³ 10kW R32 (HPID10R32) or a tricky Aerona 290 6.5kW (HPR29065) commissioning issue? Get concise diagnostic guidance without waiting in telephone queues, keeping your servicing routine completely on track.
Instruction manual sources
Get direct, page-specific instruction manual citations for units like the Aerona³ 13kW R32 (HPID13R32) and legacy Aerona³ 16kW (HPID16). Instead of searching through bulky paper booklets, see manufacturer diagrams, wiring schematics, and hydraulic layout tables referenced clearly on screen while you work on site.
Instruction manual sources
Get direct, page-specific instruction manual citations for units like the Aerona³ 13kW R32 (HPID13R32) and legacy Aerona³ 16kW (HPID16). Instead of searching through bulky paper booklets, see manufacturer diagrams, wiring schematics, and hydraulic layout tables referenced clearly on screen while you work on site.
Instruction manual sources
Get direct, page-specific instruction manual citations for units like the Aerona³ 13kW R32 (HPID13R32) and legacy Aerona³ 16kW (HPID16). Instead of searching through bulky paper booklets, see manufacturer diagrams, wiring schematics, and hydraulic layout tables referenced clearly on screen while you work on site.
Aerona³ 6kW R32 diagnostics
Grant heat pump setup
Aerona 290 fault-finding
Fast manual citations
Aerona³ 6kW R32 diagnostics
Grant heat pump setup
Aerona 290 fault-finding
Fast manual citations
Aerona³ 6kW R32 diagnostics
Grant heat pump setup
Aerona 290 fault-finding
Fast manual citations
VortexAir Hybrid checks
Rapid on-site answers
Aerona³ 17kW servicing
Hands-free site notes
VortexAir Hybrid checks
Rapid on-site answers
Aerona³ 17kW servicing
Hands-free site notes
VortexAir Hybrid checks
Rapid on-site answers
Aerona³ 17kW servicing
Hands-free site notes
Advanced technologies
Ultimate AI heating toolkit
Harness advanced technical tools designed specifically to help heating technicians diagnose faults, manage installations, and service Grant heat pump systems with total ease.
Accurate Answers
Receive detailed technical guidance with direct page citations from manufacturer documentation when commissioning an Aerona³ 6kW R32 (HPID6R32) or maintaining an Aerona 290 4kW (HPR2904). The app brings together manual references and community insights so you can solve hydraulic or electrical questions without leaving the plant room.
Accurate Answers
Receive detailed technical guidance with direct page citations from manufacturer documentation when commissioning an Aerona³ 6kW R32 (HPID6R32) or maintaining an Aerona 290 4kW (HPR2904). The app brings together manual references and community insights so you can solve hydraulic or electrical questions without leaving the plant room.
Personalized to you
Tailor your technical support by setting your trade, language, and regional base. When working on an Aerona³ 17kW R32 (HPID17R32), your assistant verifies relevant regional practices and local codes automatically to keep your work sound.
Personalized to you
Tailor your technical support by setting your trade, language, and regional base. When working on an Aerona³ 17kW R32 (HPID17R32), your assistant verifies relevant regional practices and local codes automatically to keep your work sound.
Improve your skills
Sharpen your heat pump knowledge while on the job without sitting in distant classrooms. Coach delivers bite-sized technical tutorials covering modern refrigeration circuits and hydraulic controls for units like the Aerona 290 9kW (HPR2909), helping you stay sharp on routine service visits and complex diagnostic calls.
Improve your skills
Sharpen your heat pump knowledge while on the job without sitting in distant classrooms. Coach delivers bite-sized technical tutorials covering modern refrigeration circuits and hydraulic controls for units like the Aerona 290 9kW (HPR2909), helping you stay sharp on routine service visits and complex diagnostic calls.
Site Lock
Lock your queries to a specific address to keep heating equipment histories and plant room photos organised together. Whenever you return to service a VortexAir Hybrid 15-21kW (HPIDAIR1521), instantly pull up past diagnostic notes, component changes, and previous setup details for that exact property without searching old emails.
Site Lock
Lock your queries to a specific address to keep heating equipment histories and plant room photos organised together. Whenever you return to service a VortexAir Hybrid 15-21kW (HPIDAIR1521), instantly pull up past diagnostic notes, component changes, and previous setup details for that exact property without searching old emails.
Ninja Mode
Tackle complex heating headaches involving multi-zone controls, buffer tanks, and auxiliary circuits across the Grant Aerona³ R410A Air Source Heat Pump Range. Ninja Mode deploys multiple specialised AI helpers working at once to break down overlapping electrical and hydraulic symptoms so you resolve tricky faults faster.
Ninja Mode
Tackle complex heating headaches involving multi-zone controls, buffer tanks, and auxiliary circuits across the Grant Aerona³ R410A Air Source Heat Pump Range. Ninja Mode deploys multiple specialised AI helpers working at once to break down overlapping electrical and hydraulic symptoms so you resolve tricky faults faster.
Notes
Stop wrestling with paperwork when inspecting an Aerona 290 15.5kW (HPR290155) in freezing rain. Select Notes, speak your findings, and snap photographs of the installation. The AI automatically compiles and formats a professional site report or handover summary ready to share with your office or client.
Notes
Stop wrestling with paperwork when inspecting an Aerona 290 15.5kW (HPR290155) in freezing rain. Select Notes, speak your findings, and snap photographs of the installation. The AI automatically compiles and formats a professional site report or handover summary ready to share with your office or client.
Easy to use
Plug and play
Scalable for teams
Transparent Pricing, No Surprises
Flexible Plans for All
Choose a plan that fits your installation volume and scale as your heating business expands.
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
The future - NOW!
Vision XR
Be the first to access 'Vision XR' - the AI Tech Assistant glasses from Super Engineer
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Your queries answered
Questions? Answers!
Learn how Super Engineer supports technicians working on Grant heat pumps.
Which Grant equipment does Super Engineer cover?
Super Engineer covers models across four key ranges: Grant Aerona³ R32 Air Source Heat Pump Range with the Aerona³ 6kW R32 (HPID6R32) single-fan compact monobloc air-to-water heat pump • Aerona³ 10kW R32 (HPID10R32) inverter-driven monobloc heat pump • Aerona³ 13kW R32 (HPID13R32) twin-fan high-capacity monobloc heat pump • Aerona³ 17kW R32 (HPID17R32) high-capacity monobloc heat pump • Grant Aerona 290 Air Source Heat Pump Range with the Aerona 290 4kW (HPR2904) ultra-quiet entry unit monobloc heat pump • Aerona 290 6.5kW (HPR29065) versatile monobloc heat pump • Aerona 290 9kW (HPR2909) single-fan monobloc heat pump • Aerona 290 15.5kW (HPR290155) twin-fan high-output monobloc heat pump • Grant Aerona³ R410A Air Source Heat Pump Range with the Aerona³ 6kW (HPID6) inverter monobloc heat pump • Aerona³ 10kW (HPID10) mid-output monobloc heat pump • Aerona³ 16kW (HPID16) high-output twin-fan monobloc heat pump • Grant VortexAir Hybrid Range with the VortexAir Hybrid 15-21kW (HPIDAIR1521) hybrid heat pump and condensing oil boiler. These are only examples — the Super Engineer app covers many more Grant models.
Is Super Engineer affiliated with Grant?
No. Super Engineer is completely independent and maintains no commercial affiliation, partnership, or official connection with Grant. The platform is designed solely to support technicians who install, service, and repair heating hardware out in the field. Its intelligence stems from a custom knowledge base populated with Grant instruction manuals, allowing the app to point technicians to relevant manual pages alongside insights from trade forums and video teardowns. Technicians can also augment this data by uploading company documentation and past service notes into their own private workspace, ensuring that equipment data remains securely under their control while troubleshooting on site.
How does it help on Grant installs and callouts?
Super Engineer assists technicians through every phase of on-site heating work, from primary installations to urgent diagnostic callouts. When planning an installation or commissioning an Aerona³ 10kW R32 (HPID10R32) or an Aerona 290 4kW (HPR2904), the app quickly directs you to the relevant manual pages covering clearances, electrical supply ratings, and primary pipe sizing. During routine annual servicing of an Aerona³ 13kW R32 (HPID13R32) or scheduled maintenance on an Aerona 290 9kW (HPR2909), technicians can quickly verify hydraulic flow parameters and sensor values without waiting on phone support lines. On tricky hybrid fault calls or heating upgrades involving a VortexAir Hybrid 15-21kW (HPIDAIR1521), it systematically isolates multi-component issues into practical diagnostic steps right in front of the unit.
Can Super Engineer assist with older Grant heat pump models?
Yes, Super Engineer provides comprehensive technical support across legacy Grant heating installations as well as the newest product releases. If you are called out to an established Aerona³ 6kW (HPID6), an Aerona³ 10kW (HPID10), or an Aerona³ 16kW (HPID16) from the Grant Aerona³ R410A Air Source Heat Pump Range, the system immediately pulls up original manual references and system schematics. Heating technicians frequently encounter these older units without physical paperwork left at the property, making it difficult to verify aging electrical connections, check thermistor values, or review original refrigeration data. Super Engineer bridges that gap by providing prompt diagnostic guidance directly from archived documentation, helping you isolate underlying faults, verify component operation, and complete maintenance visits without needing second trips.
How do heating teams use the app across Grant ranges?
Heating businesses deploy Super Engineer across their field teams to provide every technician on the road with instant access to structured technical guidance on Grant heat pumps. Junior technicians and seasoned installers working on the Grant Aerona³ R32 Air Source Heat Pump Range or the Grant Aerona 290 Air Source Heat Pump Range can resolve error symptoms independently, reducing repetitive phone escalations to senior staff. Through shared team workspaces and Site Lock, your entire field force can review plant room photos, previous commissioning settings, and equipment records for every site. Whether your business communicates via the mobile app, WhatsApp, or Slack, technicians maintain consistent diagnostic standards on every call while logging clean job records for the office.
Which Grant equipment does Super Engineer cover?
Is Super Engineer affiliated with Grant?
How does it help on Grant installs and callouts?
Can Super Engineer assist with older Grant heat pump models?
How do heating teams use the app across Grant ranges?
Feel free to mail us for any enquiries : team@superengineer.app
Designed for the best
Bonus features
Explore powerful extra tools designed to make your working day simpler.
Source equipment easily
Parts Scout helps you locate replacement sensors, valves, or components for an Aerona³ 6kW R32 (HPID6R32) or an Aerona 290 15.5kW (HPR290155) quickly, providing the closest supplier and required part numbers.
Source equipment easily
Parts Scout helps you locate replacement sensors, valves, or components for an Aerona³ 6kW R32 (HPID6R32) or an Aerona 290 15.5kW (HPR290155) quickly, providing the closest supplier and required part numbers.
Meme Mode
Had a tough afternoon diagnosing an elusive sensor fault or draining down an Aerona³ 17kW R32 (HPID17R32) in heavy rain? Send light-hearted WIN, FAIL, or HAPPY CUSTOMER memes to colleagues in your team chat to share a laugh after a long site call.
Meme Mode
Had a tough afternoon diagnosing an elusive sensor fault or draining down an Aerona³ 17kW R32 (HPID17R32) in heavy rain? Send light-hearted WIN, FAIL, or HAPPY CUSTOMER memes to colleagues in your team chat to share a laugh after a long site call.
Made by engineers for engineers
What Early Users Say
Read what some of the first test users are saying about Super Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
Gets you home early
Pro-grade assistance for heating trades
Pro-grade assistance for heating trades
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
