logo
Super Engineer Logo

Technical Superpowers for IBC Heating Technicians

The AI assistant built for heating technicians servicing the IBC EX Series and SL Series, delivering fast technical answers and manual guidance in the plant room.

Free to try

Super Engineer AI App

IBC EX Series, SL Series, and IFIRE / IFIRE-B Series support

AI Heating Support

Solve Any IBC Technical Challenge

Get fast answers and manual page references for IBC commercial equipment, covering the EX Series, SL Series, and IFIRE / IFIRE-B Series. Solve fault calls, maintenance queries, and installation issues directly from your mobile device on site.

widget

Fast Answers on Site

Diagnose plant room faults quickly without waiting on hold or flicking through paper booklets. Whether troubleshooting an EX 400 commercial condensing fire-tube boiler or commissioning an SL 40-399 G3 commercial condensing boiler, get clear technical guidance delivered directly to your phone when you need it most.

widget

Fast Answers on Site

Diagnose plant room faults quickly without waiting on hold or flicking through paper booklets. Whether troubleshooting an EX 400 commercial condensing fire-tube boiler or commissioning an SL 40-399 G3 commercial condensing boiler, get clear technical guidance delivered directly to your phone when you need it most.

widget

Fast Answers on Site

Diagnose plant room faults quickly without waiting on hold or flicking through paper booklets. Whether troubleshooting an EX 400 commercial condensing fire-tube boiler or commissioning an SL 40-399 G3 commercial condensing boiler, get clear technical guidance delivered directly to your phone when you need it most.

graphic

Direct Manual Page References

Check recommendations directly against manufacturer documentation with page-specific citations. When servicing an EX 500 condensing commercial boiler or checking setup details on an IFIRE 500 commercial high-volume water heater, Super Engineer points you straight to the relevant page in the IBC manual.

graphic

Direct Manual Page References

Check recommendations directly against manufacturer documentation with page-specific citations. When servicing an EX 500 condensing commercial boiler or checking setup details on an IFIRE 500 commercial high-volume water heater, Super Engineer points you straight to the relevant page in the IBC manual.

graphic

Direct Manual Page References

Check recommendations directly against manufacturer documentation with page-specific citations. When servicing an EX 500 condensing commercial boiler or checking setup details on an IFIRE 500 commercial high-volume water heater, Super Engineer points you straight to the relevant page in the IBC manual.

  • EX 400 fault-finding

  • SL 26-260 G3 commissioning

  • IFIRE 1000B servicing support

  • EX 700 boiler maintenance

  • EX 400 fault-finding

  • SL 26-260 G3 commissioning

  • IFIRE 1000B servicing support

  • EX 700 boiler maintenance

  • EX 400 fault-finding

  • SL 26-260 G3 commissioning

  • IFIRE 1000B servicing support

  • EX 700 boiler maintenance

  • SL 80-399 troubleshooting

  • IFIRE 500 water heating

  • EX 850 fire-tube checks

  • SL 45-260 plant room help

  • SL 80-399 troubleshooting

  • IFIRE 500 water heating

  • EX 850 fire-tube checks

  • SL 45-260 plant room help

  • SL 80-399 troubleshooting

  • IFIRE 500 water heating

  • EX 850 fire-tube checks

  • SL 45-260 plant room help

Commercial Heating AI

Built for Commercial Heating Technicians

Equip your heating business with dedicated AI tools designed to streamline plant room troubleshooting, routine maintenance, and site reporting on commercial boilers and water heaters.

Accurate Answers

Receive detailed technical guidance with page-specific manual citations, forum discussions, and video references when handling an EX 700 commercial fire-tube boiler. No more wasting time searching through lengthy PDF files while diagnosing unexpected burner lockouts or circulation faults on site.

Accurate Answers

Receive detailed technical guidance with page-specific manual citations, forum discussions, and video references when handling an EX 700 commercial fire-tube boiler. No more wasting time searching through lengthy PDF files while diagnosing unexpected burner lockouts or circulation faults on site.

Personalized to you

Set your trade, region, and language to receive tailored technical answers for the SL Series. The assistant checks your local heating regulations and guidance while you work on an SL 45-260 commercial boiler, helping you keep installations aligned with local requirements on every visit.

Personalized to you

Set your trade, region, and language to receive tailored technical answers for the SL Series. The assistant checks your local heating regulations and guidance while you work on an SL 45-260 commercial boiler, helping you keep installations aligned with local requirements on every visit.

Improve your skills

Sharpen your commercial boiler expertise with bite-sized training delivered while you work. Use Daily Coach to refresh your knowledge on modern condensing technology across the EX Series or learn best practices before servicing an EX 850 commercial fire-tube boiler in a busy commercial plant room.

Improve your skills

Sharpen your commercial boiler expertise with bite-sized training delivered while you work. Use Daily Coach to refresh your knowledge on modern condensing technology across the EX Series or learn best practices before servicing an EX 850 commercial fire-tube boiler in a busy commercial plant room.

Site Lock

Working regularly in the same commercial plant room? Lock your queries to that specific building to keep asset histories organised. Store details of every installed IFIRE 1000 commercial volume domestic water heater alongside maintenance notes, ensuring you always have site-specific context ready.

Site Lock

Working regularly in the same commercial plant room? Lock your queries to that specific building to keep asset histories organised. Store details of every installed IFIRE 1000 commercial volume domestic water heater alongside maintenance notes, ensuring you always have site-specific context ready.

Ninja Mode

Unravel complex plant room headaches involving cascaded units or multiple interconnected heating circuits. Deploy Ninja Mode when an SL 80-399 commercial workhorse boiler interacts with secondary system pumps or external controls, coordinating multiple AI agents to resolve tricky compound faults.

Ninja Mode

Unravel complex plant room headaches involving cascaded units or multiple interconnected heating circuits. Deploy Ninja Mode when an SL 80-399 commercial workhorse boiler interacts with secondary system pumps or external controls, coordinating multiple AI agents to resolve tricky compound faults.

Notes

Never spend your evening writing up site reports. Simply speak your findings and photograph the installed IFIRE 500B commercial condensing boiler. Super Engineer formats your notes into clean, professional site summaries ready to share with facilities managers before you leave the plant room.

Notes

Never spend your evening writing up site reports. Simply speak your findings and photograph the installed IFIRE 500B commercial condensing boiler. Super Engineer formats your notes into clean, professional site summaries ready to share with facilities managers before you leave the plant room.

Fast Plant Room Answers

Direct Manual Citations

Scales Across Teams

Transparent Pricing, No Surprises

Flexible Plans for All

Select the ideal plan for your commercial heating workload and scale across your entire team.

Monthly

Yearly

2 months free

Free

$0

user/month

Try it on your next job

500 credits / one-off

ALL industry sectors (knowledge-base)

Custom knowledge upload (with limit)

Ninja Mode (advanced problem solver)

Meme Mode ;-)

Solo

$20

user/month + tax

Fix it solo. Fix it right.

5,000 credits / month*

ALL industry sectors (knowledge-base)

Ninja Mode for tough faults

Rocket Fuel Agents for parts and kit

Share to the Community Brain

Job notes

Meme Mode ;-)

Pro

Popular

$35

user/month + tax

Everything in Solo, plus:

10,000 credits / month*

Private Brain for your own data

Answers from your private Brain

Site Lock for your sites and kit

Custom branding

Daily Coach

10x manual uploads

Coming soon: analytics, API, bulk export

Monthly

Yearly

2 months free

Free

$0

user/month

Try it on your next job

500 credits / one-off

ALL industry sectors (knowledge-base)

Custom knowledge upload (with limit)

Ninja Mode (advanced problem solver)

Meme Mode ;-)

Solo

$20

user/month + tax

Fix it solo. Fix it right.

5,000 credits / month*

ALL industry sectors (knowledge-base)

Ninja Mode for tough faults

Rocket Fuel Agents for parts and kit

Share to the Community Brain

Job notes

Meme Mode ;-)

Pro

Popular

$35

user/month + tax

Everything in Solo, plus:

10,000 credits / month*

Private Brain for your own data

Answers from your private Brain

Site Lock for your sites and kit

Custom branding

Daily Coach

10x manual uploads

Coming soon: analytics, API, bulk export

The future - NOW!

Vision XR

Be the first to access 'Vision XR' - the AI Tech Assistant glasses from Super Engineer

widget

Vision XR

Trial our special AI Glasses designed for tradesmen (coming soon!).  The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).

widget

Vision XR

Trial our special AI Glasses designed for tradesmen (coming soon!).  The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).

Help & FAQ

Frequently Asked Questions

Everything you need to know about Super Engineer

Which IBC commercial heating models does Super Engineer cover?

Super Engineer supports a comprehensive selection of commercial boilers and water heaters across key IBC product lines: EX Series: EX 400 commercial condensing fire-tube boiler • EX 500 condensing commercial boiler • EX 700 commercial fire-tube boiler • EX 850 commercial fire-tube boiler • SL Series: SL 40-399 G3 commercial condensing boiler • SL 26-260 G3 commercial wall-hung condensing boiler • SL 80-399 commercial workhorse boiler • SL 45-260 commercial boiler • IFIRE / IFIRE-B Series: IFIRE 500B commercial condensing boiler • IFIRE 1000B commercial condensing boiler • IFIRE 500 commercial high-volume water heater • IFIRE 1000 commercial volume domestic water heater. These listed units are only examples — the Super Engineer app covers many more IBC models across commercial heating systems.

Is Super Engineer affiliated with IBC?

No. Super Engineer is an independent technical AI platform and is neither affiliated with, supported by, nor endorsed by IBC. All equipment names, ranges, and trade references remain the property of their respective manufacturer. Our system is built specifically to assist heating technicians on site by drawing information directly from publicly available instruction manuals, technical documentation, trade forums, and practical engineering resources. Whether you are servicing an SL 40-399 G3 commercial condensing boiler or installing an EX 700 commercial fire-tube boiler, Super Engineer acts solely as your independent digital assistant. It delivers rapid technical guidance and page-referenced citations so you can locate the facts you need in the relevant documentation without delay.

How does Super Engineer assist during IBC boiler maintenance and installs?

Super Engineer supports heating technicians through every phase of a job, whether carrying out routine servicing, commissioning fresh installations, or responding to urgent fault calls. When commissioning an SL 26-260 G3 commercial wall-hung condensing boiler, you can immediately query initial setup checks or clearance guidance straight from the manual. If you face an unexpected lockout on an EX 500 condensing commercial boiler, the assistant guides your diagnostic process by pointing out relevant troubleshooting flowcharts. During annual servicing of an IFIRE 1000B commercial condensing boiler or an upgrade involving an EX 850 commercial fire-tube boiler, Super Engineer pulls together maintenance checklists and component details. Having instant access to manual pages keeps your focus on the equipment, helping you complete plant room tasks efficiently.

Can Super Engineer help with older or unfamiliar IBC heating equipment?

Yes. Plant room technicians frequently encounter established units that have been running for years alongside newer installations. When you step up to an established SL 80-399 commercial workhorse boiler or an SL 45-260 commercial boiler without familiar paperwork on site, Super Engineer retrieves the original instruction manual details instantly. You can ask for error code descriptions, sensor checking procedures, or burner servicing recommendations without needing to hunt down discontinued paper literature. The assistant also assists when inspecting an IFIRE 1000 commercial volume domestic water heater, identifying page citations for heat exchanger maintenance and routine control checks. By bridging the gap between original documentation and plant room diagnostics, technicians can troubleshoot long-installed equipment with complete clarity.

How do commercial heating teams use Super Engineer across IBC ranges?

Heating contractors and maintenance teams rely on Super Engineer to standardise knowledge sharing and speed up diagnosis across their entire workforce. Senior technicians and junior staff alike use the platform across mobile devices, WhatsApp, and email to query details on the EX Series, SL Series, and IFIRE / IFIRE-B Series. With shared Workspaces and Private Brain functionality, teams can store site-specific commissioning records, system layouts, and past fault histories for specific commercial sites. When one technician resolves a complex issue on an SL 40-399 G3 commercial condensing boiler or an EX 400 commercial condensing fire-tube boiler, those diagnostic findings become part of the company knowledge base. This reduces repeated call-backs, eliminates redundant phone calls to office staff, and keeps plant room operations running smoothly.

Which IBC commercial heating models does Super Engineer cover?

Is Super Engineer affiliated with IBC?

How does Super Engineer assist during IBC boiler maintenance and installs?

Can Super Engineer help with older or unfamiliar IBC heating equipment?

How do commercial heating teams use Super Engineer across IBC ranges?

Feel free to mail us for any enquiries : team@superengineer.app

On-The-Job Perks

Helpful Bonus Features

Extra capabilities built to make long days on commercial heating sites easier.

widget

Source equipment easily

Track down replacement sensors, seals, or ignition parts without delays. When servicing an IFIRE 1000B commercial condensing boiler or an EX 500 boiler, Parts Scout identifies correct part numbers and directs you to the closest stockist to get the plant back online quickly.

widget

Source equipment easily

Track down replacement sensors, seals, or ignition parts without delays. When servicing an IFIRE 1000B commercial condensing boiler or an EX 500 boiler, Parts Scout identifies correct part numbers and directs you to the closest stockist to get the plant back online quickly.

graphic

Meme Mode

Finally sorted that stubborn lockout on an SL 40-399 G3 commercial condensing boiler, or stuck in a sweltering basement plant room? Send WIN, FAIL, or HAPPY CUSTOMER memes to your fellow technicians to share the day's triumphs and frustrations on site.

graphic

Meme Mode

Finally sorted that stubborn lockout on an SL 40-399 G3 commercial condensing boiler, or stuck in a sweltering basement plant room? Send WIN, FAIL, or HAPPY CUSTOMER memes to your fellow technicians to share the day's triumphs and frustrations on site.

Made by engineers for engineers

What Early Users Say

Read what some of the first test users are saying about Super Engineer

Love the speed it finds answers from manuals. Especially on older more obscure equipment

user pic

Brendan

Security Engineer

Love the speed it finds answers from manuals. Especially on older more obscure equipment

user pic

Brendan

Security Engineer

We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!

user pic

Alessandro

Company owner

We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!

user pic

Alessandro

Company owner

We've uploaded all our support docs to the Brain so engineers don't have to call me all the time

user pic

David

Tech support manager

We've uploaded all our support docs to the Brain so engineers don't have to call me all the time

user pic

David

Tech support manager

Get Home Early

Commercial Heating AI Built for Site Technicians

Commercial Heating AI Built for Site Technicians

Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.

Includes our Get Home Early Guarantee ;-)

Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.

Includes our Get Home Early Guarantee ;-)

widget