Icon Process Controls Support for On-Site Technicians
The AI assistant for technicians working on Icon Process Controls equipment, from LeakPro® Continuous Leak Detection Cables to LeakDtec® & LeakPoint® controllers in plant rooms and data centres.
Free to try
Expert assistance across Icon Process Controls LeakPro®, LeakDtec®, and Truflo® ranges
AI technical help
Solve site issues faster
Get direct guidance for Icon Process Controls equipment, covering LeakPro® / Truflo® Point Leak Detection Sensors, continuous sensing cables, and monitoring controllers. Access instruction manual citations and troubleshooting insights right when you need them on site.
Fast on-site answers
Diagnose issues quickly when servicing a LeakDtec® 4 controller or troubleshooting an LD-01N sensor in a plant room. Super Engineer delivers clear, step-by-step assistance directly to your phone, removing guesswork on wiring checks or relay faults so you can resolve issues without waiting for technical support.
Fast on-site answers
Diagnose issues quickly when servicing a LeakDtec® 4 controller or troubleshooting an LD-01N sensor in a plant room. Super Engineer delivers clear, step-by-step assistance directly to your phone, removing guesswork on wiring checks or relay faults so you can resolve issues without waiting for technical support.
Fast on-site answers
Diagnose issues quickly when servicing a LeakDtec® 4 controller or troubleshooting an LD-01N sensor in a plant room. Super Engineer delivers clear, step-by-step assistance directly to your phone, removing guesswork on wiring checks or relay faults so you can resolve issues without waiting for technical support.
Manual page references
When installing an LDS Series point sensor or terminating an LDC-G continuous cable, Super Engineer points you straight to the relevant Icon Process Controls manual page. Check sensor specifications, relay outputs, or cable lengths without having to search through lengthy paper documents on site.
Manual page references
When installing an LDS Series point sensor or terminating an LDC-G continuous cable, Super Engineer points you straight to the relevant Icon Process Controls manual page. Check sensor specifications, relay outputs, or cable lengths without having to search through lengthy paper documents on site.
Manual page references
When installing an LDS Series point sensor or terminating an LDC-G continuous cable, Super Engineer points you straight to the relevant Icon Process Controls manual page. Check sensor specifications, relay outputs, or cable lengths without having to search through lengthy paper documents on site.
LD-01N sensitivity setup
LeakPoint® fault finding
LDC-G cable testing
LeakDtec® 4 installation
LD-01N sensitivity setup
LeakPoint® fault finding
LDC-G cable testing
LeakDtec® 4 installation
LD-01N sensitivity setup
LeakPoint® fault finding
LDC-G cable testing
LeakDtec® 4 installation
PES Series maintenance
LDC-P inspection help
ProAlert® 2 alarm checks
LDS Series calibration
PES Series maintenance
LDC-P inspection help
ProAlert® 2 alarm checks
LDS Series calibration
PES Series maintenance
LDC-P inspection help
ProAlert® 2 alarm checks
LDS Series calibration
Smart technician tools
AI toolkit for field technicians
Equip yourself with practical AI capabilities designed for complex environmental monitoring and leak detection systems, helping you finish call-outs smoothly and keep critical customer facilities fully protected.
Accurate Answers
Get detailed technical guidance when maintaining an LD Series sensor or investigating alarms on a LeakDtec® panel. Super Engineer searches technical manuals and trade discussions to supply relevant page citations, helping you identify sensor loop faults and terminal connections without delay.
Accurate Answers
Get detailed technical guidance when maintaining an LD Series sensor or investigating alarms on a LeakDtec® panel. Super Engineer searches technical manuals and trade discussions to supply relevant page citations, helping you identify sensor loop faults and terminal connections without delay.
Personalized to you
Tailor technical support to your location, language, and trade specialism while installing LDC-PC corrosive sensing cable runs. The app checks local code requirements for your specific site installations, and lets you add private notes on unique customer setups to your Private Brain.
Personalized to you
Tailor technical support to your location, language, and trade specialism while installing LDC-PC corrosive sensing cable runs. The app checks local code requirements for your specific site installations, and lets you add private notes on unique customer setups to your Private Brain.
Improve your skills
Sharpen your practical knowledge on modern detection hardware like the PES Series photoelectric sensor. Activate Coach to receive regular, bite-sized training on diffuse reflective sensing techniques and point sensor placement, keeping your diagnostic skills sharp between routine service visits.
Improve your skills
Sharpen your practical knowledge on modern detection hardware like the PES Series photoelectric sensor. Activate Coach to receive regular, bite-sized training on diffuse reflective sensing techniques and point sensor placement, keeping your diagnostic skills sharp between routine service visits.
Site Lock
Lock your active session to a specific data centre or industrial facility to store equipment inventories, such as installed LeakPoint® controllers and LDC-P cable zones. Keep site-specific notes, riser layouts, and previous fault histories readily accessible for repeat maintenance visits.
Site Lock
Lock your active session to a specific data centre or industrial facility to store equipment inventories, such as installed LeakPoint® controllers and LDC-P cable zones. Keep site-specific notes, riser layouts, and previous fault histories readily accessible for repeat maintenance visits.
Ninja Mode
Tackle multi-layered system faults involving a ProAlert® 2 local alarm wired to a LeakDtec® 4 controller. Ninja Mode deploys multiple AI agents in parallel to isolate communication breaks, power fluctuations, or relay tripping issues across complex multi-channel leak monitoring networks.
Ninja Mode
Tackle multi-layered system faults involving a ProAlert® 2 local alarm wired to a LeakDtec® 4 controller. Ninja Mode deploys multiple AI agents in parallel to isolate communication breaks, power fluctuations, or relay tripping issues across complex multi-channel leak monitoring networks.
Notes
Generate comprehensive site reports effortlessly after inspecting a LeakPro® LDC-M module or setting up perimeter detection loops. Simply speak your findings and upload photos; the AI formats professional handover documentation and maintenance summaries ready to send to clients immediately.
Notes
Generate comprehensive site reports effortlessly after inspecting a LeakPro® LDC-M module or setting up perimeter detection loops. Simply speak your findings and upload photos; the AI formats professional handover documentation and maintenance summaries ready to send to clients immediately.
Fast site guidance
Simple to deploy
Built for teams
Transparent Pricing, No Surprises
Flexible Plans for All
Select the right plan for your workflow and scale support across your team.
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
The future - NOW!
Vision XR
Be the first to access 'Vision XR' - the AI Tech Assistant glasses from Super Engineer
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Common questions
Frequently asked questions
Everything you need to know about Super Engineer
Which Icon Process Controls equipment does Super Engineer cover?
Super Engineer covers leak detection and environmental monitoring equipment across three main ranges: LeakPro® / Truflo® Point Leak Detection Sensors: LD-01N with PP body and adjustable sensitivity • LD Series capacitive point sensors for sump detection • LDS Series electrostatic non-contact sensors • PES Series diffuse reflective photoelectric sensors. LeakPro® Continuous Leak Detection Cables (LDC Series): LDC-G conductive-fluid cable supporting runs up to 2,600 ft • LDC-P self-wicking sensing cable with distance-to-fault locating • LDC-PC fluoropolymer-jacketed corrosive-fluid sensing cable. Leak Detection Controllers & Alarms (LeakDtec® & LeakPoint®): LeakPoint® digital controller with RS-485 Modbus communication • LeakDtec® single-channel monitoring controller • LeakDtec® 4 multi-channel controller providing four channels • LeakPro® LDC-M module • ProAlert® 2 sentry alarm with 108 dB audible output. These are only examples — the Super Engineer app covers many more Icon Process Controls models.
Is Super Engineer affiliated with Icon Process Controls?
No. Super Engineer is an entirely independent technical tool developed specifically for field technicians, service specialists, and facility contractors maintaining critical environmental monitoring and specialist alarm systems. We have no commercial relationship, brand affiliation, or corporate connection with Icon Process Controls. Our software draws upon published instruction manuals, user forum discussions, and technical documentation to provide technicians with reliable guidance when inspecting an LD-01N point sensor, installing an LDC-G cable run, or testing a LeakDtec® controller. Super Engineer functions as your private mobile assistant, delivering page-specific manual citations and practical diagnostic pointers so you can isolate equipment faults, verify wiring, and complete maintenance jobs without waiting in long telephone support queues.
How does Super Engineer assist with Icon Process Controls jobs?
Super Engineer provides direct support through every stage of a leak detection project, whether you are tackling new installations, routine servicing, urgent fault calls, or system upgrades. During new installs, technicians use the app to check terminal assignments when wiring a LeakPoint® controller to an LDC-P cable loop or mounting a LeakDtec® 4 panel. On scheduled servicing visits, the AI helps guide sensor testing protocols for an LDS Series non-contact sensor or an LD Series capacitive unit to verify detection sensitivity. When handling critical fault calls involving false trips on an LDC-PC cable run or communication dropouts with a ProAlert® 2 sounder, Super Engineer retrieves diagnostic checklists and manual citations so you can locate and rectify problems without delay.
Can Super Engineer help with legacy Icon Process Controls hardware?
Yes, Super Engineer provides extensive technical support across long-installed equipment and newer product releases alike. Technicians often encounter older detection arrays in established plant rooms, such as earlier LD-01N point sensors or early runs of LDC-G sensing cables wired into existing LeakDtec® controllers. The app assists in diagnosing sensor wear, checking cable continuity, and verifying relay switching states on legacy hardware that may lack clear documentation on site. Furthermore, when customers plan system modernisations, Super Engineer assists technicians during upgrade jobs by clarifying compatibility between legacy point sensors and modern additions like the PES Series photoelectric sensor or LeakPro® LDC-M modules, ensuring smooth retrofits while maintaining dependable environmental protection across the entire facility.
How do maintenance teams use Super Engineer across these ranges?
Service teams rely on Super Engineer to standardise diagnostic workflows and share valuable site intelligence across multiple client facilities. When technicians manage extensive monitoring networks comprising LeakPoint® controllers, ProAlert® 2 alarm units, and LDC-P continuous cables, they use Site Lock to keep equipment inventories and previous job histories unified in one shared workspace. Team members can instantly query terminal connections for a LeakDtec® 4 unit or review specific calibration notes on an LDS Series sensor recorded during earlier maintenance visits. In addition, technicians working in plant rooms use voice-driven Notes to compile consistent maintenance reports and flag replacement needs, ensuring managers and colleagues stay fully aligned across complex commissioning, testing, and repair contracts.
Which Icon Process Controls equipment does Super Engineer cover?
Is Super Engineer affiliated with Icon Process Controls?
How does Super Engineer assist with Icon Process Controls jobs?
Can Super Engineer help with legacy Icon Process Controls hardware?
How do maintenance teams use Super Engineer across these ranges?
Feel free to mail us for any enquiries : team@superengineer.app
Built-in extra tools
Smart on-site extras
Practical tools designed to streamline your daily servicing and maintenance jobs.
Source equipment easily
Locate replacement parts quickly with Parts Scout when servicing an LD-01N sensor or replacing damaged sections of LDC-G sensing cable. The tool identifies correct product references and finds local trade stockists fast, saving you unnecessary travel time between service calls.
Source equipment easily
Locate replacement parts quickly with Parts Scout when servicing an LD-01N sensor or replacing damaged sections of LDC-G sensing cable. The tool identifies correct product references and finds local trade stockists fast, saving you unnecessary travel time between service calls.
Meme Mode
Celebrate tracking down an elusive fault on a LeakDtec® controller or commiserate after pulling cable through a damp sub-floor void all morning. Send light-hearted memes to your colleagues to keep team morale high across demanding service shifts.
Meme Mode
Celebrate tracking down an elusive fault on a LeakDtec® controller or commiserate after pulling cable through a damp sub-floor void all morning. Send light-hearted memes to your colleagues to keep team morale high across demanding service shifts.
Made by engineers for engineers
What Early Users Say
Read what some of the first test users are saying about Super Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
Finish jobs on time
Professional technical support for leak detection technicians
Professional technical support for leak detection technicians
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
