Fast AI Answers for Ideal Commercial
The AI assistant built for technicians working on Ideal Commercial heating systems, from the Evomax 2 range to Imax Xtra commercial plant.
Free to try
Expert technical support across Evomax, Imax Xtra, EQMAX and Concord ranges
AI-powered help
Solve commercial heating faults faster
Get clear answers drawn directly from manuals for Evomax, Imax Xtra, EQMAX and Concord heating systems, combined with trade knowledge to solve plant room problems without delay.
Fast, clear boiler answers
Facing an unexpected breakdown on an Evomax 2 80 wall-hung condensing boiler or an Imax Xtra 2 160 floor-standing unit? Super Engineer gives you concise fault-finding advice right away, saving you from lengthy technical support phone calls.
Fast, clear boiler answers
Facing an unexpected breakdown on an Evomax 2 80 wall-hung condensing boiler or an Imax Xtra 2 160 floor-standing unit? Super Engineer gives you concise fault-finding advice right away, saving you from lengthy technical support phone calls.
Fast, clear boiler answers
Facing an unexpected breakdown on an Evomax 2 80 wall-hung condensing boiler or an Imax Xtra 2 160 floor-standing unit? Super Engineer gives you concise fault-finding advice right away, saving you from lengthy technical support phone calls.
Direct manual page citations
When servicing an Imax Xtra EL 620 modular boiler or commissioning an EQMAX S20 water heater, get direct manual page references straight away. Check manufacturer instructions directly on your mobile device without scrolling through massive documentation files or hunting through pdfs in a busy plant room.
Direct manual page citations
When servicing an Imax Xtra EL 620 modular boiler or commissioning an EQMAX S20 water heater, get direct manual page references straight away. Check manufacturer instructions directly on your mobile device without scrolling through massive documentation files or hunting through pdfs in a busy plant room.
Direct manual page citations
When servicing an Imax Xtra EL 620 modular boiler or commissioning an EQMAX S20 water heater, get direct manual page references straight away. Check manufacturer instructions directly on your mobile device without scrolling through massive documentation files or hunting through pdfs in a busy plant room.
Evomax 2 80 fault-finding
Imax Xtra servicing help
EQMAX S20 setup queries
Concord CXA maintenance support
Evomax 2 80 fault-finding
Imax Xtra servicing help
EQMAX S20 setup queries
Concord CXA maintenance support
Evomax 2 80 fault-finding
Imax Xtra servicing help
EQMAX S20 setup queries
Concord CXA maintenance support
Evomax 150 plant guidance
Imax Xtra 280 diagnostics
Instant heating tech answers
Reduce plant room delays
Evomax 150 plant guidance
Imax Xtra 280 diagnostics
Instant heating tech answers
Reduce plant room delays
Evomax 150 plant guidance
Imax Xtra 280 diagnostics
Instant heating tech answers
Reduce plant room delays
Advanced AI tools
Smart toolkit for heating technicians
Use specialised technical tools designed to make commercial servicing, commissioning and fault calls on modern and traditional heating plant quicker and simpler.
Accurate Answers
Tackle plant room issues on an Evomax 60 wall-hung boiler or an Imax Xtra 160 floor-standing unit with confidence. Super Engineer delivers clear technical guidance, manual citations and helpful trade references so you can resolve faults swiftly.
Accurate Answers
Tackle plant room issues on an Evomax 60 wall-hung boiler or an Imax Xtra 160 floor-standing unit with confidence. Super Engineer delivers clear technical guidance, manual citations and helpful trade references so you can resolve faults swiftly.
Personalized to you
Set your trade and working region to receive relevant heating guidance. When installing an Evomax 2 150 condensing boiler or an EQMAX M60 water heater, your assistant checks local installation codes and keeps your team compliant.
Personalized to you
Set your trade and working region to receive relevant heating guidance. When installing an Evomax 2 150 condensing boiler or an EQMAX M60 water heater, your assistant checks local installation codes and keeps your team compliant.
Improve your skills
Sharpen your heating expertise while on site between service calls. Use Coach for bite-sized guidance on unfamiliar plant, such as working on an EQMAX L120 direct-fired condensing water heater or transitioning between different commercial boiler ranges, keeping your technical skills sharp every working day.
Improve your skills
Sharpen your heating expertise while on site between service calls. Use Coach for bite-sized guidance on unfamiliar plant, such as working on an EQMAX L120 direct-fired condensing water heater or transitioning between different commercial boiler ranges, keeping your technical skills sharp every working day.
Site Lock
Store commercial boiler plant schedules and previous call details for specific plant rooms across your contracts. Lock your session to a site managing multiple Imax Xtra 2 280 boilers or older Concord CXA units for quick, contextual answers whenever you return for routine maintenance.
Site Lock
Store commercial boiler plant schedules and previous call details for specific plant rooms across your contracts. Lock your session to a site managing multiple Imax Xtra 2 280 boilers or older Concord CXA units for quick, contextual answers whenever you return for routine maintenance.
Ninja Mode
Solve complex system headaches involving cascades, multiple plant units or secondary circuits without leaving the plant room. Ninja Mode coordinates multiple problem-solving steps at once, ideal when troubleshooting an Evomax 150 wall-hung boiler connected alongside other heating components and struggling with layered technical issues.
Ninja Mode
Solve complex system headaches involving cascades, multiple plant units or secondary circuits without leaving the plant room. Ninja Mode coordinates multiple problem-solving steps at once, ideal when troubleshooting an Evomax 150 wall-hung boiler connected alongside other heating components and struggling with layered technical issues.
Notes
Stop typing up service logs with dirty hands. Simply speak and snap photos while finishing a maintenance visit on an Imax Xtra 2 160, and let the AI generate clear, professional service notes for your customer.
Notes
Stop typing up service logs with dirty hands. Simply speak and snap photos while finishing a maintenance visit on an Imax Xtra 2 160, and let the AI generate clear, professional service notes for your customer.
Simple plant answers
Ready to work
Built for teams
Transparent Pricing, No Surprises
Flexible Plans for All
Select the plan that matches your heating workload and upgrade whenever your business needs it.
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
The future - NOW!
Vision XR
Be the first to access 'Vision XR' - the AI Tech Assistant glasses from Super Engineer
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Got questions?
Commercial heating questions answered
Everything you need to know about Super Engineer on site.
Which Ideal Commercial heating models does Super Engineer support?
Super Engineer covers commercial boilers and water heaters across several primary ranges: the Evomax and Evomax 2 Range, including the Evomax 2 80 wall-hung condensing boiler • the Evomax 2 150 wall-hung condensing boiler • the Evomax 60 wall-hung condensing boiler • and the Evomax 150 wall-hung condensing boiler; the Imax Xtra and Imax Xtra 2 Range, including the Imax Xtra 2 160 floor-standing condensing boiler • the Imax Xtra 2 280 floor-standing condensing boiler • the Imax Xtra EL 620 modular floor-standing condensing boiler • and the Imax Xtra 160 floor-standing condensing boiler; the EQMAX Range, including the EQMAX S20 direct-fired condensing water heater • the EQMAX M60 direct-fired condensing water heater • and the EQMAX L120 direct-fired condensing water heater; plus the Concord Range, featuring the Concord CXA atmospheric cast-iron sectional boiler. These are only examples — the Super Engineer app covers many more Ideal Commercial models.
Is Super Engineer affiliated with Ideal Commercial?
No. Super Engineer is an independent technical assistant built to support commercial heating technicians in plant rooms across the UK, operating without any backing, sponsorship, connection or endorsement from Ideal Commercial. Whether you are carrying out routine maintenance on an Evomax 2 80 wall-hung condensing boiler, investigating system pressure on an Imax Xtra 2 160 floor-standing condensing boiler, or setting up an EQMAX S20 direct-fired condensing water heater, the platform serves solely as an on-site diagnostic companion. All brand names, model trademarks and product designations remain the property of their respective owners, and Super Engineer simply references published technical manuals and industry documentation to help heating professionals resolve complex plant room issues without waiting in phone queues.
How does it help during an Ideal Commercial install or service?
When handling an installation of an Evomax 2 150 wall-hung condensing boiler or commissioning an Imax Xtra 2 280 floor-standing condensing boiler, Super Engineer helps you review system schematics, clearance specifications and flue routing details without rummaging through paper manuals. During routine annual servicing on an EQMAX M60 direct-fired condensing water heater or responding to urgent fault calls on an Evomax 60 wall-hung condensing boiler, you can quickly pull up diagnostic advice, component checklists and page-referenced guidance. If you are assessing plant upgrades involving an older Concord CXA atmospheric cast-iron sectional boiler alongside modern high-efficiency units, the AI assists you in checking cascade layouts, system compatibility considerations and relevant manual sections on your phone.
Can Super Engineer assist with older kit like Concord CXA boilers?
Yes, technicians frequently encounter older atmospheric heating plant and legacy commercial boilers operating in plant rooms alongside newer high-efficiency equipment. When called out to service an established Concord CXA atmospheric cast-iron sectional boiler or diagnose intermittent running faults on an older Imax Xtra 160 floor-standing condensing boiler, Super Engineer references historical manufacturer documentation to provide immediate plant room clarity. You can review original technical diagrams, explore typical operational symptoms on aging Evomax 150 wall-hung condensing boiler systems, and check part specifications without having to hunt through dusty paper archives. This makes tackling legacy maintenance, refurbishment surveys or fault calls on long-installed Ideal Commercial heating units straightforward, allowing technicians to diagnose older appliances with the same confidence as current ranges.
How do heating maintenance teams use the platform across various sites?
Commercial heating teams use Super Engineer across our mobile app, desktop web portal and team channels like WhatsApp and Slack to coordinate plant room jobs seamlessly. When one technician is commissioning a cascade of Evomax 2 80 wall-hung condensing boilers while another diagnoses an operational fault on an Imax Xtra EL 620 modular floor-standing condensing boiler, shared workspaces keep everyone aligned on site history and diagnostic findings. Senior technicians can review plant configurations for an EQMAX L120 direct-fired condensing water heater, verify installation details, and share instant guidance with newer team members working in remote boiler houses. By using Site Lock to log equipment lists and Notes to automatically format service reports, your entire business maintains consistent records across every Ideal Commercial heating installation without repetitive paperwork.
Which Ideal Commercial heating models does Super Engineer support?
Is Super Engineer affiliated with Ideal Commercial?
How does it help during an Ideal Commercial install or service?
Can Super Engineer assist with older kit like Concord CXA boilers?
How do heating maintenance teams use the platform across various sites?
Feel free to mail us for any enquiries : team@superengineer.app
Helpful extras
Practical bonus features
Smart extras to save you time and hassle on site.
Source equipment easily
Locate replacement components quickly when working on an Imax Xtra EL 620 modular boiler or an Evomax 2 80 unit. Parts Scout identifies correct part numbers and pinpoints nearby trade stockists so you can finish the job promptly.
Source equipment easily
Locate replacement components quickly when working on an Imax Xtra EL 620 modular boiler or an Evomax 2 80 unit. Parts Scout identifies correct part numbers and pinpoints nearby trade stockists so you can finish the job promptly.
Meme Mode
Successfully cleared an awkward fault on a Concord CXA boiler or finished a long cascade install? Send a celebratory WIN or light-hearted FAIL meme to your fellow technicians to mark the end of the shift.
Meme Mode
Successfully cleared an awkward fault on a Concord CXA boiler or finished a long cascade install? Send a celebratory WIN or light-hearted FAIL meme to your fellow technicians to mark the end of the shift.
Made by engineers for engineers
What Early Users Say
Read what some of the first test users are saying about Super Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
Finish jobs faster
Dependable support for commercial heating plant
Dependable support for commercial heating plant
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
