AI Technical Assistance for Ideal Heating Equipment
The AI assistant giving heating technicians fast technical answers and manual references when servicing Ideal Heating Logic boilers or installing Evomax 2 commercial systems on site.
Free to try
Supporting technicians working on Ideal Heating Logic, Vogue and Evomax systems
On-site technical help
Solve Any Heating Challenge Fast
Get direct guidance for Ideal Heating equipment across the Logic, Vogue, POD HIU and Evomax ranges. Find manual citations and practical fault answers without waiting on phone lines while customers watch.
Fast Answers for Fault Calls
Diagnose issues quickly when tackling a stubborn fault call on a Logic+ Combi C30 or servicing a Vogue GEN2 Combi C32. Get clear answers delivered straight away to your phone, cutting down diagnostic time without having to ring technical helplines.
Fast Answers for Fault Calls
Diagnose issues quickly when tackling a stubborn fault call on a Logic+ Combi C30 or servicing a Vogue GEN2 Combi C32. Get clear answers delivered straight away to your phone, cutting down diagnostic time without having to ring technical helplines.
Fast Answers for Fault Calls
Diagnose issues quickly when tackling a stubborn fault call on a Logic+ Combi C30 or servicing a Vogue GEN2 Combi C32. Get clear answers delivered straight away to your phone, cutting down diagnostic time without having to ring technical helplines.
Manual References on Demand
Skip endless searching through paperwork when commissioning an Evomax 2 150kW or installing a Logic Heat H24. Super Engineer cites specific pages in the relevant Ideal Heating instruction manual so you can double-check manufacturer guidance before completing the job.
Manual References on Demand
Skip endless searching through paperwork when commissioning an Evomax 2 150kW or installing a Logic Heat H24. Super Engineer cites specific pages in the relevant Ideal Heating instruction manual so you can double-check manufacturer guidance before completing the job.
Manual References on Demand
Skip endless searching through paperwork when commissioning an Evomax 2 150kW or installing a Logic Heat H24. Super Engineer cites specific pages in the relevant Ideal Heating instruction manual so you can double-check manufacturer guidance before completing the job.
Logic Max Combi C30 servicing
Vogue Max Combi C40 diagnostics
Evomax 2 60kW maintenance
POD HIU Indirect commissioning
Logic Max Combi C30 servicing
Vogue Max Combi C40 diagnostics
Evomax 2 60kW maintenance
POD HIU Indirect commissioning
Logic Max Combi C30 servicing
Vogue Max Combi C40 diagnostics
Evomax 2 60kW maintenance
POD HIU Indirect commissioning
Logic Heat H24 fault-finding
Vogue GEN2 System S18 installs
Logic HIU 50 Indirect checks
Evomax 30kW plant room servicing
Logic Heat H24 fault-finding
Vogue GEN2 System S18 installs
Logic HIU 50 Indirect checks
Evomax 30kW plant room servicing
Logic Heat H24 fault-finding
Vogue GEN2 System S18 installs
Logic HIU 50 Indirect checks
Evomax 30kW plant room servicing
Heating AI tools
Smart Toolkit for Heating Technicians
Use specialist AI assistance to improve your day-to-day work, tackling domestic combis and commercial plant rooms with faster troubleshooting, page citations and automated administrative tasks on site.
Accurate Answers
Get detailed technical guidance when resolving operational faults on a Logic Max Combi C30 or setting up a Vogue GEN2 System S18. Super Engineer points you straight to page-specific manual citations alongside forum discussions, cutting out guesswork while on site.
Accurate Answers
Get detailed technical guidance when resolving operational faults on a Logic Max Combi C30 or setting up a Vogue GEN2 System S18. Super Engineer points you straight to page-specific manual citations alongside forum discussions, cutting out guesswork while on site.
Personalized to you
Set your trade and working location so guidance for your next Vogue Max Combi C40 installation checks compliance with local codes. Store specific plant room layouts and your own customer histories in your Private Brain for tailored support.
Personalized to you
Set your trade and working location so guidance for your next Vogue Max Combi C40 installation checks compliance with local codes. Store specific plant room layouts and your own customer histories in your Private Brain for tailored support.
Improve your skills
Sharpen your diagnostic capabilities across the POD HIU range with bite-sized daily training from Coach. Learn more about servicing a POD HIU Direct or Logic HIU 50 Indirect between site visits, keeping your technical skills up to date.
Improve your skills
Sharpen your diagnostic capabilities across the POD HIU range with bite-sized daily training from Coach. Learn more about servicing a POD HIU Direct or Logic HIU 50 Indirect between site visits, keeping your technical skills up to date.
Site Lock
Lock your queries to a commercial property containing multiple Evomax 2 60kW boilers or domestic blocks using POD HIU Indirect units. Keep equipment lists, past service logs and plant room quirks organized together for repeated contract maintenance.
Site Lock
Lock your queries to a commercial property containing multiple Evomax 2 60kW boilers or domestic blocks using POD HIU Indirect units. Keep equipment lists, past service logs and plant room quirks organized together for repeated contract maintenance.
Ninja Mode
Deploy multiple AI agents simultaneously when troubleshooting complex plant rooms featuring cascaded Evomax 30kW boilers linked with external controls. Ninja Mode cross-references intermittent faults and multi-unit issues so you can solve intricate heating problems without delay.
Ninja Mode
Deploy multiple AI agents simultaneously when troubleshooting complex plant rooms featuring cascaded Evomax 30kW boilers linked with external controls. Ninja Mode cross-references intermittent faults and multi-unit issues so you can solve intricate heating problems without delay.
Notes
Simply speak into your phone and snap photos while wrapping up an annual service on a Logic+ Combi C30. The app compiles professional job notes and handover summaries automatically, letting you head to your next job without typing paperwork.
Notes
Simply speak into your phone and snap photos while wrapping up an annual service on a Logic+ Combi C30. The app compiles professional job notes and handover summaries automatically, letting you head to your next job without typing paperwork.
Simple to use
Quick setup
Built for teams
Transparent Pricing, No Surprises
Flexible Plans for All
Select the right plan for your heating business and upgrade as your team expands.
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
The future - NOW!
Vision XR
Be the first to access 'Vision XR' - the AI Tech Assistant glasses from Super Engineer
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Common questions
Questions and Answers
Everything technicians need to know about Super Engineer
Which Ideal Heating equipment does Super Engineer cover?
Super Engineer covers extensive heating hardware across several core product ranges: Logic+ Combi C30 cupboard-fit combination condensing boiler • Logic Max Combi C30 combi boiler • Logic Heat H24 heat-only conventional boiler • Vogue GEN2 Combi C32 combi boiler • Vogue Max Combi C40 combi boiler package • Vogue GEN2 System S18 system boiler • POD HIU Indirect twin-plate heat interface unit • POD HIU Direct single-plate heat interface unit • Logic HIU 50 Indirect indirect heat interface unit • Evomax 2 150kW wall-hung condensing boiler • Evomax 2 60kW commercial wall-hung boiler • Evomax 30kW commercial wall-hung boiler. These specific models are only examples, as the Super Engineer app covers many more Ideal Heating models across domestic and commercial heating installations.
Is Super Engineer affiliated with Ideal Heating?
No. Super Engineer is completely independent and is not endorsed by, certified by or affiliated with Ideal Heating. The app is a standalone technical support tool developed to assist gas technicians, heating specialists and commercial contractors working on heating appliances in the field. All references to Ideal Heating and specific product names like the Logic or Evomax ranges are strictly to identify the equipment being installed, maintained or repaired. The technical intelligence provided by Super Engineer draws upon manufacturer manuals, documentation and industry knowledge bases. By structuring these manuals with artificial intelligence, the platform allows field technicians to retrieve critical servicing information, troubleshooting advice and page citations swiftly without needing any direct relationship with the equipment manufacturer.
Can Super Engineer assist with different Ideal Heating jobs?
Super Engineer supports technicians across every phase of appliance care on site: Vogue Max Combi C40 combi boiler package system installations • Logic+ Combi C30 cupboard-fit combination condensing boiler routine servicing • Evomax 2 60kW commercial wall-hung boiler breakdown fault calls • Logic Heat H24 heat-only conventional boiler system upgrades • POD HIU Direct single-plate heat interface unit commissioning checks. When you encounter a breakdown on a domestic combi or need to confirm pipework setup for a commercial boiler cascade, the assistant guides your troubleshooting. It highlights relevant instruction manual pages, checks system components and offers diagnostic advice so you can complete repairs, routine checks and boiler replacements methodically without delaying your work schedule.
How does the app support older or unfamiliar Ideal Heating boilers?
Encountering older units or legacy plant room hardware can slow down even experienced technicians. Super Engineer assists when dealing with long-standing installations such as an Evomax 30kW commercial wall-hung boiler or an older Vogue GEN2 System S18 system boiler. Simply input the symptoms or take a photo of the appliance, and the AI retrieves relevant technical guidance alongside specific manual page citations. Whether you are balancing an existing POD HIU Indirect twin-plate heat interface unit or tracing intermittent heating faults on an established Logic Max Combi C30 combi boiler, the assistant helps identify the issue. This allows you to work through unfamiliar setups with clarity, reducing time spent searching through outdated technical documentation.
How do heating teams use Super Engineer across these ranges?
Heating service teams use Super Engineer to coordinate field operations across multiple sites and varied appliances. Junior technicians servicing a Logic+ Combi C30 cupboard-fit combination condensing boiler can access instant guidance, while senior staff handle complex commercial setups featuring an Evomax 2 150kW wall-hung condensing boiler. Through collaborative features like Site Lock, teams maintain shared records of district heating schemes utilizing Logic HIU 50 Indirect indirect heat interface units, logging past service calls and component notes in one centralized Private Brain. Field staff can also generate formatted site reports hands-free by speaking into the app, ensuring company records stay consistent whether working on domestic residential properties or busy commercial boiler rooms.
Which Ideal Heating equipment does Super Engineer cover?
Is Super Engineer affiliated with Ideal Heating?
Can Super Engineer assist with different Ideal Heating jobs?
How does the app support older or unfamiliar Ideal Heating boilers?
How do heating teams use Super Engineer across these ranges?
Feel free to mail us for any enquiries : team@superengineer.app
More handy tools
Extra Features for Site
Practical tools designed to assist heating technicians throughout the working day.
Source equipment easily
Locate replacement components quickly when working on a Logic+ Combi C30 or servicing an Evomax 2 60kW boiler. Parts Scout finds the closest merchant, provides the correct part number and can even track down replacement consumables while you are still on site.
Source equipment easily
Locate replacement components quickly when working on a Logic+ Combi C30 or servicing an Evomax 2 60kW boiler. Parts Scout finds the closest merchant, provides the correct part number and can even track down replacement consumables while you are still on site.
Meme Mode
Share a laugh with colleagues after finishing a tricky installation on a Vogue Max Combi C40 or surviving a tough boiler breakdown call. Send WIN, FAIL or HAPPY CUSTOMER memes directly from the job.
Meme Mode
Share a laugh with colleagues after finishing a tricky installation on a Vogue Max Combi C40 or surviving a tough boiler breakdown call. Send WIN, FAIL or HAPPY CUSTOMER memes directly from the job.
Made by engineers for engineers
What Early Users Say
Read what some of the first test users are saying about Super Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
Finish on time
Smart Technical Assistance for Every Heating Technician
Smart Technical Assistance for Every Heating Technician
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
