Fix Indra EV Chargers Faster
The AI technical assistant for technicians servicing the Smart LUX and Smart PRO ranges on site without waiting on phone lines.
Free to try
On-demand support across Smart LUX, Smart PRO, and Smart Pioneer chargers
AI-Powered Help
Resolve Indra Charger Faults
Get accurate information direct from technical instruction manuals combined with expert trade knowledge to help you install, service, maintain, and fault-find across Smart LUX, Smart PRO, Smart Pioneer, and bi-directional equipment on site.
Direct Fault Answers
Solve commissioning issues, status warnings, and power dilemmas on an Indra Smart LUX Tethered or Smart PRO Untethered unit quickly. Receive clear, step-by-step guidance straight to your screen while standing beside the EV charger without calling technical support.
Direct Fault Answers
Solve commissioning issues, status warnings, and power dilemmas on an Indra Smart LUX Tethered or Smart PRO Untethered unit quickly. Receive clear, step-by-step guidance straight to your screen while standing beside the EV charger without calling technical support.
Direct Fault Answers
Solve commissioning issues, status warnings, and power dilemmas on an Indra Smart LUX Tethered or Smart PRO Untethered unit quickly. Receive clear, step-by-step guidance straight to your screen while standing beside the EV charger without calling technical support.
Manual Citations
View page-referenced documentation from the manufacturer's guide when servicing an Indra Smart Pioneer Tethered charger. Check terminal diagrams, earthing requirements, and setup guidelines directly on the relevant page without searching through paperwork in your van.
Manual Citations
View page-referenced documentation from the manufacturer's guide when servicing an Indra Smart Pioneer Tethered charger. Check terminal diagrams, earthing requirements, and setup guidelines directly on the relevant page without searching through paperwork in your van.
Manual Citations
View page-referenced documentation from the manufacturer's guide when servicing an Indra Smart Pioneer Tethered charger. Check terminal diagrams, earthing requirements, and setup guidelines directly on the relevant page without searching through paperwork in your van.
Smart LUX Tethered commissioning
Smart PRO fault-finding
Smart Pioneer servicing
Indra V2H charger setup
Smart LUX Tethered commissioning
Smart PRO fault-finding
Smart Pioneer servicing
Indra V2H charger setup
Smart LUX Tethered commissioning
Smart PRO fault-finding
Smart Pioneer servicing
Indra V2H charger setup
Cut tech support queues
Smart PRO Tethered repairs
Indra V2G charger diagnostics
Fast manual citations
Cut tech support queues
Smart PRO Tethered repairs
Indra V2G charger diagnostics
Fast manual citations
Cut tech support queues
Smart PRO Tethered repairs
Indra V2G charger diagnostics
Fast manual citations
Field AI Tools
Smart EV Field Toolkit
Modern AI tools built to help technicians diagnose charging stations, complete complex domestic installs, and wrap up everyday service jobs cleanly across every site.
Accurate Answers
Get detailed technical guidance for an Indra Smart PRO Tethered or Smart Pioneer Untethered install. Pulls together helpful forum discussions, relevant video walk-throughs, and page-specific instruction manual citations so you do not have to search for the manual yourself.
Accurate Answers
Get detailed technical guidance for an Indra Smart PRO Tethered or Smart Pioneer Untethered install. Pulls together helpful forum discussions, relevant video walk-throughs, and page-specific instruction manual citations so you do not have to search for the manual yourself.
Personalized to you
Tailor your assistant to your trade, location, and preferred language. Super Engineer checks local compliance rules on domestic installs like an Indra Smart LUX Tethered unit, lets you save custom field notes, and adapts to your chosen region.
Personalized to you
Tailor your assistant to your trade, location, and preferred language. Super Engineer checks local compliance rules on domestic installs like an Indra Smart LUX Tethered unit, lets you save custom field notes, and adapts to your chosen region.
Improve your skills
Sharpen your knowledge of emerging bi-directional technology with regular bite-sized on-the-job training. Use Coach to build deeper expertise on units like an Indra V2G Charger, Indra V2H Charger, or complex residential setups between service calls.
Improve your skills
Sharpen your knowledge of emerging bi-directional technology with regular bite-sized on-the-job training. Use Coach to build deeper expertise on units like an Indra V2G Charger, Indra V2H Charger, or complex residential setups between service calls.
Site Lock
Lock your session to a specific domestic or workplace location to store installed equipment lists. Keep the service history for recurring calls on an Indra Smart PRO Untethered charger or commercial station organised in a single site dashboard.
Site Lock
Lock your session to a specific domestic or workplace location to store installed equipment lists. Keep the service history for recurring calls on an Indra Smart PRO Untethered charger or commercial station organised in a single site dashboard.
Ninja Mode
Deploy multiple specialized AI agents at once to unpick multi-layered electrical issues. Perfect when troubleshooting vehicle communication trips alongside domestic consumer unit conflicts during an Indra V2H Charger or smart home installation on customer premises.
Ninja Mode
Deploy multiple specialized AI agents at once to unpick multi-layered electrical issues. Perfect when troubleshooting vehicle communication trips alongside domestic consumer unit conflicts during an Indra V2H Charger or smart home installation on customer premises.
Notes
Document sign-offs without typing notes on your phone. Simply speak your summary, photograph your newly fitted Indra Smart PRO Type 1 Tethered unit, and allow the AI to draft complete site reports and job notes ready to share.
Notes
Document sign-offs without typing notes on your phone. Simply speak your summary, photograph your newly fitted Indra Smart PRO Type 1 Tethered unit, and allow the AI to draft complete site reports and job notes ready to share.
Rapid on-site setup
Hands-free voice mode
Built for field teams
Transparent Pricing, No Surprises
Flexible Plans for All
Choose a plan suited to your daily workload, from solo call-outs to multi-van teams.
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
The future - NOW!
Vision XR
Be the first to access 'Vision XR' - the AI Tech Assistant glasses from Super Engineer
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Common Questions
Indra Support Queries
Clear facts about using Super Engineer with Indra charging hardware.
Which Indra equipment does Super Engineer cover?
Super Engineer supports technicians across the entire lineup of domestic and commercial chargers. Coverage includes the Smart LUX range: Smart LUX Tethered, an ultra-slim smart home charger with integrated cable • the Smart PRO range: Smart PRO Tethered, a dedicated smart home charging station with tethered cable • Smart PRO Untethered, a universal socketed smart charger • Smart PRO Type 1 Tethered, a legacy smart charger with captive lead • the Smart Pioneer range: Smart Pioneer Tethered, a legacy smart charger with attached cable • Smart Pioneer Untethered, a socketed smart charger for detachable leads • the Vehicle-to-Grid & Vehicle-to-Home (Bi-Directional) range: Indra V2G Charger, a bi-directional charger discharging vehicle energy to home and grid • Indra V2H Charger, a residential bi-directional wallbox redirecting battery storage to home. These are only examples — the Super Engineer app covers many more Indra models.
Is Super Engineer affiliated with Indra?
No. Super Engineer is an entirely independent AI technical assistant created to help electrical contractors and service technicians in the field. We do not hold any partnership, commercial affiliation, or endorsement from Indra. Our technical knowledge base relies on publicly accessible instruction manuals, trade forum discussions, video resources, and user-generated notes uploaded to private team workspaces. Technicians use our software to locate diagnostic data, wiring guidance, and manual citations quickly without waiting on telephone support lines. Indra remains the trademark and property of its respective owner, and our platform acts solely as an on-site reference tool.
How does Super Engineer help with Indra installations?
Super Engineer assists technicians throughout every phase of installing and commissioning Indra chargers on site. When fitting an Indra Smart LUX Tethered unit or an untethered Smart PRO, the app helps you verify power supply requirements, mounting recommendations, and terminal configurations without opening paper booklets. If you face communication faults, pairing issues, or customer app configuration hurdles on a Smart Pioneer Untethered station, you can ask for immediate troubleshooting advice. Technicians can also turn rough sketches into clean layout diagrams or generate finished handover reports with voice dictation, keeping every installation call moving smoothly.
Can it assist with legacy Indra equipment?
Yes, Super Engineer provides extensive support when you are called out to older or less familiar charging units. If you arrive on site to service a legacy Smart Pioneer Tethered charger or inspect a Smart PRO Type 1 Tethered unit, the assistant pulls page-referenced guidance directly from archived instruction manuals. You can quickly cross-reference status indicator flash codes, verify legacy terminal layouts, and identify common wear issues on captive leads. This ensures you can fault-find, maintain, and repair older hardware efficiently, even when you have not worked on that specific model for several years.
How do teams use this across Indra jobs?
Electrical contracting teams use Super Engineer to share diagnostic knowledge and coordinate complex EV charging work across multiple vans. Technicians working in the field can access the platform via mobile apps, email, WhatsApp, or Slack to get immediate guidance at the charger. When an experienced technician identifies an unusual supply issue on an Indra V2H Charger or Smart PRO Tethered unit, they can record the solution inside their Private Brain workspace. Team members encountering similar faults on an Indra V2G Charger can access those verified notes alongside manufacturer manuals, elevating the technical capability of the entire business.
Which Indra equipment does Super Engineer cover?
Is Super Engineer affiliated with Indra?
How does Super Engineer help with Indra installations?
Can it assist with legacy Indra equipment?
How do teams use this across Indra jobs?
Feel free to mail us for any enquiries : team@superengineer.app
Extra Field Tools
Smart Work Cheats
Helpful extra features built to make long working days run smoother.
Source equipment easily
Use Parts Scout to identify replacement brackets, mounting posts, or spare leads for an Indra Smart Pioneer Untethered charging post. It locates nearby stock and supplier part numbers quickly when you need them.
Source equipment easily
Use Parts Scout to identify replacement brackets, mounting posts, or spare leads for an Indra Smart Pioneer Untethered charging post. It locates nearby stock and supplier part numbers quickly when you need them.
Meme Mode
Send WIN, FAIL, and HAPPY CUSTOMER memes to colleagues to celebrate commissioning an Indra V2G Charger cleanly or surviving a miserable outdoor install in heavy rain.
Meme Mode
Send WIN, FAIL, and HAPPY CUSTOMER memes to colleagues to celebrate commissioning an Indra V2G Charger cleanly or surviving a miserable outdoor install in heavy rain.
Made by engineers for engineers
What Early Users Say
Read what some of the first test users are saying about Super Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
Finish Faster
The Smarter Way to Service Indra
The Smarter Way to Service Indra
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
