Instant AI Technical Support for Kamo
The dedicated AI assistant giving heating technicians fast technical answers and manual citations when servicing Kamo WK Series and Combi Port Series heat interface units.
Free to try
Supporting Kamo WK Series, TW Series and Combi Port Series units
Smart HIU Help
Resolve Kamo HIU Faults Quickly
Get direct technical guidance for the Kamo WK Series, TW Series, and Combi Port Series. Access information from heat interface unit instruction manuals to resolve servicing and fault-finding queries without delay.
Accurate answers on site
Receive immediate technical advice when troubleshooting a Kamo WK-D indirect HIU or servicing a Combi Port PRO RC unit. Super Engineer delivers clear fault-finding guidance directly to your phone, removing the need to wait on tech support or leaf through paperwork in a busy plant room.
Accurate answers on site
Receive immediate technical advice when troubleshooting a Kamo WK-D indirect HIU or servicing a Combi Port PRO RC unit. Super Engineer delivers clear fault-finding guidance directly to your phone, removing the need to wait on tech support or leaf through paperwork in a busy plant room.
Accurate answers on site
Receive immediate technical advice when troubleshooting a Kamo WK-D indirect HIU or servicing a Combi Port PRO RC unit. Super Engineer delivers clear fault-finding guidance directly to your phone, removing the need to wait on tech support or leaf through paperwork in a busy plant room.
Instruction manual references
View direct page citations from the original manufacturer documentation while commissioning a Combi Port E electronic intelligent HIU or maintaining a TW1 unit. Double-check technical specifications and installation guidelines against instruction manuals without searching through PDFs or carrying bulky folders.
Instruction manual references
View direct page citations from the original manufacturer documentation while commissioning a Combi Port E electronic intelligent HIU or maintaining a TW1 unit. Double-check technical specifications and installation guidelines against instruction manuals without searching through PDFs or carrying bulky folders.
Instruction manual references
View direct page citations from the original manufacturer documentation while commissioning a Combi Port E electronic intelligent HIU or maintaining a TW1 unit. Double-check technical specifications and installation guidelines against instruction manuals without searching through PDFs or carrying bulky folders.
WK-D fault-finding support
Combi Port E commissioning
TWmini domestic water servicing
WK-HK station maintenance
WK-D fault-finding support
Combi Port E commissioning
TWmini domestic water servicing
WK-HK station maintenance
WK-D fault-finding support
Combi Port E commissioning
TWmini domestic water servicing
WK-HK station maintenance
Combi Port PRO guidance
TW2 troubleshooting help
WK-S heating diagnostics
Combi Port BASE checks
Combi Port PRO guidance
TW2 troubleshooting help
WK-S heating diagnostics
Combi Port BASE checks
Combi Port PRO guidance
TW2 troubleshooting help
WK-S heating diagnostics
Combi Port BASE checks
Advanced heating AI
Purpose-built tools for heating technicians
Work smarter across modern district heating systems with AI features engineered to accelerate diagnostics, assist on-site commissioning, and streamline maintenance on Kamo equipment.
Accurate Answers
Access technical guidance, forum insights, video references, and page-specific manual citations when troubleshooting a Kamo WK-D Type 4 indirect HIU. Find reliable solutions for heating or domestic hot water issues straight away without browsing through dozens of unrelated documents.
Accurate Answers
Access technical guidance, forum insights, video references, and page-specific manual citations when troubleshooting a Kamo WK-D Type 4 indirect HIU. Find reliable solutions for heating or domestic hot water issues straight away without browsing through dozens of unrelated documents.
Personalized to you
Tailor answers to your location, language, and trade when installing a Combi Port PRO UFH mechanical HIU for underfloor heating. Add company documentation to your Private Brain and ensure your installation queries account for local regional codes.
Personalized to you
Tailor answers to your location, language, and trade when installing a Combi Port PRO UFH mechanical HIU for underfloor heating. Add company documentation to your Private Brain and ensure your installation queries account for local regional codes.
Improve your skills
Sharpen your heating knowledge with bite-sized training delivered through Coach while servicing a TW3 high-capacity domestic hot water interface unit. Refresh your understanding of hydraulic separation and heating controls between customer visits to keep your technical skills sharp.
Improve your skills
Sharpen your heating knowledge with bite-sized training delivered through Coach while servicing a TW3 high-capacity domestic hot water interface unit. Refresh your understanding of hydraulic separation and heating controls between customer visits to keep your technical skills sharp.
Site Lock
Store equipment records and setup history for residential developments fitted with Kamo WK-HK combined modular apartment stations. Site Lock saves your unit details and past queries in one central place, giving you instant context every time you return to site.
Site Lock
Store equipment records and setup history for residential developments fitted with Kamo WK-HK combined modular apartment stations. Site Lock saves your unit details and past queries in one central place, giving you instant context every time you return to site.
Ninja Mode
Deploy multiple AI agents simultaneously when diagnosing complex hydraulic balance or temperature faults across a Combi Port BASE installation. Ninja Mode tackles tricky multi-component issues across connected heating circuits, helping you locate elusive system faults much faster.
Ninja Mode
Deploy multiple AI agents simultaneously when diagnosing complex hydraulic balance or temperature faults across a Combi Port BASE installation. Ninja Mode tackles tricky multi-component issues across connected heating circuits, helping you locate elusive system faults much faster.
Notes
Generate clear job sheets and handover summaries after servicing a Kamo WK-S direct heating HIU. Simply speak your findings and upload photos of pipework or components; the AI formats professional site notes immediately so you never have to type up paperwork.
Notes
Generate clear job sheets and handover summaries after servicing a Kamo WK-S direct heating HIU. Simply speak your findings and upload photos of pipework or components; the AI formats professional site notes immediately so you never have to type up paperwork.
Simple to use
Instant site guidance
Scales across teams
Transparent Pricing, No Surprises
Flexible Plans for All
Select the ideal plan to support your heating jobs and expand technical capability across your team.
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
The future - NOW!
Vision XR
Be the first to access 'Vision XR' - the AI Tech Assistant glasses from Super Engineer
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Common questions
Frequently asked questions
Everything you need to know about Super Engineer
Which Kamo equipment does Super Engineer cover?
Super Engineer supports the primary Kamo heat interface unit ranges: WK Series: WK-D (indirect HIU for space heating and instantaneous domestic hot water) • WK-D Type 4 (indirect HIU for space heating and instantaneous domestic hot water) • WK-S (direct heating HIU for radiator heating and instantaneous domestic hot water) • WK-HK (combined modular apartment station for domestic hot water and heating). TW Series: TWmini (compact instantaneous domestic hot water interface unit) • TW1 (standard instantaneous domestic hot water unit) • TW2 (medium-capacity domestic hot water unit) • TW3 (high-capacity domestic hot water interface unit). Combi Port Series: Combi Port PRO RC (mechanical HIU for radiator circuits and instantaneous domestic hot water) • Combi Port PRO UFH (mechanical HIU for underfloor heating) • Combi Port E (electronic intelligent HIU) • Combi Port BASE (compact value-engineered HIU). These are only examples — the Super Engineer app covers many more Kamo models.
Is Super Engineer affiliated with Kamo?
No. Super Engineer is an independent technical assistant built to support heating technicians in the field, operating with no affiliation, endorsement, sponsorship, or commercial relationship with Kamo, while all referenced product names including WK Series, TW Series, and Combi Port Series belong solely to their respective manufacturer. Our platform functions as an intelligent digital co-pilot for heating tradespeople installing, servicing, and fault-finding heat interface units, pulling together practical knowledge from technical documentation, instruction manuals, trade forums, and videos. This enables technicians to locate relevant diagnostic data and manufacturer page citations rapidly on their mobile device or laptop without having to wait on telephone support queues or leaf through bulky printed booklets while troubleshooting equipment in a busy plant room or residential cupboard.
How does Super Engineer assist with Kamo maintenance jobs?
Super Engineer supports technicians through every stage of working with Kamo equipment, from routine servicing to urgent fault calls. When undertaking installations or commissioning on a Combi Port PRO RC mechanical HIU or a Combi Port PRO UFH unit, the assistant provides rapid access to setup requirements and page-referenced guidance. During routine maintenance or seasonal checks on a WK-D indirect HIU or TWmini unit, technicians can quickly review component layouts and functional testing recommendations. If called out to emergency heating loss on a WK-HK modular apartment station or a Combi Port E electronic intelligent HIU, the app helps identify potential causes and points directly to relevant manual sections. This structured guidance keeps jobs moving efficiently whether you are performing minor valve checks or complete unit upgrades.
Can the app help resolve tricky heat interface unit faults?
Yes, Super Engineer is specifically designed to troubleshoot complex issues across installed Kamo systems. When attending fault calls on heavily used or long-installed TW1 and TW2 domestic hot water units, the app helps diagnose persistent temperature fluctuations, domestic hot water delays, and pressure inconsistencies. For technicians dealing with challenging heating faults on a WK-S direct heating HIU or a WK-D Type 4 unit, Ninja Mode can analyse multiple symptoms concurrently, comparing field observations with known equipment behaviours and manufacturer documentation. By cross-referencing user reports, industry discussions, and technical manuals, the assistant guides you toward the root cause of hydraulic imbalances or component failures without unnecessary trial and error, getting heating and hot water restored promptly.
How do heating teams use Super Engineer across multiple sites?
Heating contractors and maintenance teams rely on Super Engineer to keep operations consistent across diverse housing developments and commercial properties. Technicians can use Site Lock to catalog specific installations, whether managing residential blocks equipped with Combi Port BASE units or communal schemes operating TW3 high-capacity units. Field technicians access the platform via mobile apps, WhatsApp, Slack, or email, allowing them to ask technical questions and retrieve manual page references while standing right in front of the HIU. Back at the office, supervisors can standardise servicing records using automated voice-to-text site notes, while new technicians build competence across WK Series and Combi Port models through daily training modules provided by Coach.
Which Kamo equipment does Super Engineer cover?
Is Super Engineer affiliated with Kamo?
How does Super Engineer assist with Kamo maintenance jobs?
Can the app help resolve tricky heat interface unit faults?
How do heating teams use Super Engineer across multiple sites?
Feel free to mail us for any enquiries : team@superengineer.app
Helpful extras
Additional smart tools
Explore more features designed to make everyday heating work quicker and more enjoyable.
Source equipment easily
Locate replacement components without delay when servicing a Kamo WK-D Type 4 indirect HIU or maintaining a TW2 unit. Parts Scout identifies the nearest supplier, part numbers, and competitive prices so you can complete repairs without leaving site.
Source equipment easily
Locate replacement components without delay when servicing a Kamo WK-D Type 4 indirect HIU or maintaining a TW2 unit. Parts Scout identifies the nearest supplier, part numbers, and competitive prices so you can complete repairs without leaving site.
Meme Mode
Finished a stubborn fault-find on a Combi Port E or commissioned a full block of WK-S units without a hitch? Share WIN, FAIL, or HAPPY CUSTOMER memes with your trade teammates to mark the job.
Meme Mode
Finished a stubborn fault-find on a Combi Port E or commissioned a full block of WK-S units without a hitch? Share WIN, FAIL, or HAPPY CUSTOMER memes with your trade teammates to mark the job.
Made by engineers for engineers
What Early Users Say
Read what some of the first test users are saying about Super Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
Built for heating trades
Elevate your heating service and installation work
Elevate your heating service and installation work
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
