Modutherm Technical Support for Heating Technicians
The AI assistant giving heating technicians rapid technical answers and manual guidance across the Modutherm MTA Plus and MTA Eco heat interface unit ranges.
Free to try
Supporting heating technicians working on Modutherm MTA and MTA Eco units
AI HIU help
Solve Modutherm HIU faults faster
Access reliable information drawn from instruction manuals to assist your daily work on Modutherm MTA Plus, MTA Eco and MTA heat interface units without wasting time on site.
Fast answers on site
Facing a hot water delivery query on a Modutherm MTA Plus Twin or commissioning an MTA Eco Single? Get clear troubleshooting steps delivered directly to your phone so you can diagnose primary flow issues or heating faults without delay.
Fast answers on site
Facing a hot water delivery query on a Modutherm MTA Plus Twin or commissioning an MTA Eco Single? Get clear troubleshooting steps delivered directly to your phone so you can diagnose primary flow issues or heating faults without delay.
Fast answers on site
Facing a hot water delivery query on a Modutherm MTA Plus Twin or commissioning an MTA Eco Single? Get clear troubleshooting steps delivered directly to your phone so you can diagnose primary flow issues or heating faults without delay.
Direct manual citations
When servicing an MTA Eco Twin or maintaining an MTA Plus DHW unit on site, Super Engineer cites specific page numbers in the relevant Modutherm instruction manual. You can immediately double-check manufacturer guidance, unit dimensions, pipe configurations and technical specifications without searching through paperwork or calling technical support.
Direct manual citations
When servicing an MTA Eco Twin or maintaining an MTA Plus DHW unit on site, Super Engineer cites specific page numbers in the relevant Modutherm instruction manual. You can immediately double-check manufacturer guidance, unit dimensions, pipe configurations and technical specifications without searching through paperwork or calling technical support.
Direct manual citations
When servicing an MTA Eco Twin or maintaining an MTA Plus DHW unit on site, Super Engineer cites specific page numbers in the relevant Modutherm instruction manual. You can immediately double-check manufacturer guidance, unit dimensions, pipe configurations and technical specifications without searching through paperwork or calling technical support.
MTA Plus Twin commissioning
MTA Eco Twin servicing
Modutherm HIU fault diagnostics
MTA Direct troubleshooting
MTA Plus Twin commissioning
MTA Eco Twin servicing
Modutherm HIU fault diagnostics
MTA Direct troubleshooting
MTA Plus Twin commissioning
MTA Eco Twin servicing
Modutherm HIU fault diagnostics
MTA Direct troubleshooting
MTA Eco DHW checks
MTA Twin maintenance
MTA Heating Only support
MTA Plus Single diagnostics
MTA Eco DHW checks
MTA Twin maintenance
MTA Heating Only support
MTA Plus Single diagnostics
MTA Eco DHW checks
MTA Twin maintenance
MTA Heating Only support
MTA Plus Single diagnostics
Smart HIU tools
AI toolkit for heating technicians
Put dedicated artificial intelligence in your pocket to tackle complex heat interface unit jobs, streamline routine servicing and access Modutherm documentation on any site.
Accurate Answers
Get detailed guidance when balancing an MTA Plus Twin or diagnosing domestic hot water issues on an MTA DHW unit. Super Engineer references technical manual pages, forum discussions and trade videos to give you dependable answers.
Accurate Answers
Get detailed guidance when balancing an MTA Plus Twin or diagnosing domestic hot water issues on an MTA DHW unit. Super Engineer references technical manual pages, forum discussions and trade videos to give you dependable answers.
Personalized to you
Customise the assistant to your trade and location while servicing an MTA Eco Twin Zone heat interface unit. Check compliance with local standards for your area, adapt technical responses to your everyday heating tasks, and store your personal heat network notes securely inside your Private Brain workspace.
Personalized to you
Customise the assistant to your trade and location while servicing an MTA Eco Twin Zone heat interface unit. Check compliance with local standards for your area, adapt technical responses to your everyday heating tasks, and store your personal heat network notes securely inside your Private Brain workspace.
Improve your skills
Keep your heat network knowledge sharp while working on an MTA Eco Single or MTA Twin. Daily Coach delivers bite-sized technical tips directly to your mobile device between callouts to build your heating fault-finding confidence.
Improve your skills
Keep your heat network knowledge sharp while working on an MTA Eco Single or MTA Twin. Daily Coach delivers bite-sized technical tips directly to your mobile device between callouts to build your heating fault-finding confidence.
Site Lock
Working on a residential block fitted with MTA Eco DHW or MTA Plus Single units? Use Site Lock to pin equipment lists, previous faults and plant room details to that specific site for quick future access.
Site Lock
Working on a residential block fitted with MTA Eco DHW or MTA Plus Single units? Use Site Lock to pin equipment lists, previous faults and plant room details to that specific site for quick future access.
Ninja Mode
Deploy multiple AI agents simultaneously when confronting complex multi-fault issues across a central heat network connected to an MTA Direct or MTA Heating Only unit. Ninja Mode untangles stubborn hydraulic and temperature problems smoothly, giving you practical troubleshooting paths when standard checks fail to pinpoint the root cause.
Ninja Mode
Deploy multiple AI agents simultaneously when confronting complex multi-fault issues across a central heat network connected to an MTA Direct or MTA Heating Only unit. Ninja Mode untangles stubborn hydraulic and temperature problems smoothly, giving you practical troubleshooting paths when standard checks fail to pinpoint the root cause.
Notes
Simply speak your findings and snap photos while inspecting an MTA Plus DHW or MTA Eco Twin. The AI drafts a formatted site visit note or service report immediately, ready to send to building managers.
Notes
Simply speak your findings and snap photos while inspecting an MTA Plus DHW or MTA Eco Twin. The AI drafts a formatted site visit note or service report immediately, ready to send to building managers.
Simple to use
Ready on site
Scalable for teams
Transparent Pricing, No Surprises
Flexible Plans for All
Pick a plan suited to your heating workload and expand your access whenever you need.
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
The future - NOW!
Vision XR
Be the first to access 'Vision XR' - the AI Tech Assistant glasses from Super Engineer
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Technician FAQs
Got questions? We have answers
Everything heating technicians need to know about Super Engineer on site.
Which Modutherm equipment does Super Engineer cover?
Super Engineer covers Modutherm heat interface units across all ranges. MTA Plus models include the MTA Plus Twin with 27 kW heating capacity • MTA Plus Single, a heat-pump-ready single-plate HIU • and MTA Plus DHW, an indirect single-plate HIU. MTA Eco models include the MTA Eco Twin with 21 kW heating capacity • MTA Eco Single, a direct space heating and indirect instantaneous DHW single-plate HIU • MTA Eco Twin Zone with 23 kW heating capacity • and MTA Eco DHW, a compact indirect single-plate HIU. MTA models include the MTA Twin, a compact indirect twin-plate HIU • MTA Direct, a direct-heating HIU with indirect DHW heat exchanger • MTA Heating Only, a single-function indirect space heating HIU • and MTA DHW with 10 bar maximum operating pressure. These are only examples — the Super Engineer app covers many more Modutherm models.
Is Super Engineer affiliated with Modutherm?
No. Super Engineer is a completely independent technical assistant created specifically to support heating technicians and tradespeople working in the field. We do not have any commercial affiliation, sponsorship, endorsement or relationship with Modutherm. Our platform assists technicians by referencing publicly available manufacturer documentation, including instruction manuals, alongside broader trade forum discussions and heating video resources. When you request assistance on an MTA Eco Twin or an MTA Plus Twin, Super Engineer provides page-specific manual citations and practical pointers to help you troubleshoot effectively on site. All product designations, model names and brand references belong entirely to Modutherm and are used purely to identify the specific heating equipment that technicians install, service and repair every day.
Can Super Engineer help with Modutherm installs and servicing?
Yes. Heating technicians use Super Engineer through every stage of a job, whether carrying out planned maintenance on an MTA Twin, installing an MTA Direct or fault-finding an MTA Heating Only unit. If you encounter unexpected pressure behaviour during an install of an MTA Eco Single or need to verify plate exchanger performance on an MTA Plus Single, simply describe the symptom or snap a picture. The AI checks its technical index and points you directly to the relevant manual pages for clear answers. From diagnosing differential pressure issues on an MTA Eco Twin Zone to routine annual checks on an MTA Plus DHW, the assistant helps you complete jobs efficiently without waiting on hold.
How does Super Engineer assist with older Modutherm installations?
When you attend a long-installed MTA DHW unit or an older MTA Twin where original paperwork is missing from the plant cupboard, Super Engineer provides immediate access to indexed manual specifications. Older heating installations often present mysterious symptoms, such as erratic domestic hot water temperatures or scaled plate heat exchangers on an MTA Eco DHW. By querying the assistant, you can pull up hydraulic layouts, verify component details and review common fault symptoms identified across heat networks. Whether you are dealing with an MTA Eco Twin or an MTA Direct that has been operating for years, the app helps you identify the issue and trace manual references on your screen.
How does a heating team use Super Engineer day to day?
Heating teams working across housing developments, district heat networks and apartment blocks rely on Super Engineer to maintain consistent service quality across all Modutherm HIU installations. A technician working on an MTA Plus Twin can look up primary operating limits in a plant room, while another colleague servicing an MTA Eco Twin can check flow requirements on another residential site simultaneously. With Pro workspaces, team members share site notes, previous faults, plant room quirks and equipment lists using Site Lock, so whoever attends an MTA Eco Twin Zone or MTA Plus DHW next has full context. Because Super Engineer is accessible via mobile app, web, WhatsApp, Slack and email, every technician stays supported throughout their entire working day.
Which Modutherm equipment does Super Engineer cover?
Is Super Engineer affiliated with Modutherm?
Can Super Engineer help with Modutherm installs and servicing?
How does Super Engineer assist with older Modutherm installations?
How does a heating team use Super Engineer day to day?
Feel free to mail us for any enquiries : team@superengineer.app
Extra field tools
Helpful bonus features
Practical additions designed to make everyday site visits that little bit simpler.
Source equipment easily
Need a replacement sensor or isolation valve for an MTA Eco Twin or MTA Plus Twin? Parts Scout quickly identifies part numbers and locates the nearest suppliers so you can get the heating running.
Source equipment easily
Need a replacement sensor or isolation valve for an MTA Eco Twin or MTA Plus Twin? Parts Scout quickly identifies part numbers and locates the nearest suppliers so you can get the heating running.
Meme Mode
Sorted out an elusive primary pressure issue on an MTA Direct or finished an all-day servicing run on MTA Eco Single units? Send a WIN or HAPPY CUSTOMER meme to your team.
Meme Mode
Sorted out an elusive primary pressure issue on an MTA Direct or finished an all-day servicing run on MTA Eco Single units? Send a WIN or HAPPY CUSTOMER meme to your team.
Made by engineers for engineers
What Early Users Say
Read what some of the first test users are saying about Super Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
Finish on time
Reliable AI support for heating technicians
Reliable AI support for heating technicians
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
