myenergi Technical Support in Your Pocket
The AI assistant giving EV technicians technical superpowers across myenergi zappi 2.1 and zappi GLO installations, servicing and fault calls.
Free to try
Technical help across myenergi zappi 2.1, zappi GLO and zappi v2
AI-powered help
Fix any myenergi charger issue
Get accurate information direct from instruction manuals combined with expert knowledge to answer your technical queries across myenergi zappi 2.1, zappi GLO and zappi v2 charging installations.
Accurate answers - quick!
Get clear, concise technical answers when dealing with a single-phase ZAPPI-2H07TW-G or troubleshooting a multiphase ZAPPI-2H22UB-G charger on site. There is no need to wait on lengthy telephone support queues or flick through endless documents when the customer is waiting.
Accurate answers - quick!
Get clear, concise technical answers when dealing with a single-phase ZAPPI-2H07TW-G or troubleshooting a multiphase ZAPPI-2H22UB-G charger on site. There is no need to wait on lengthy telephone support queues or flick through endless documents when the customer is waiting.
Accurate answers - quick!
Get clear, concise technical answers when dealing with a single-phase ZAPPI-2H07TW-G or troubleshooting a multiphase ZAPPI-2H22UB-G charger on site. There is no need to wait on lengthy telephone support queues or flick through endless documents when the customer is waiting.
Instruction manual sources
Access page-specific instruction manual references when servicing a screenless ZAPPI-3AS07T-G or an untethered ZAPPI-207UB. You can double-check manufacturer guidance straight from cited handbook pages without spending time searching through your van or rummaging through paper folders.
Instruction manual sources
Access page-specific instruction manual references when servicing a screenless ZAPPI-3AS07T-G or an untethered ZAPPI-207UB. You can double-check manufacturer guidance straight from cited handbook pages without spending time searching through your van or rummaging through paper folders.
Instruction manual sources
Access page-specific instruction manual references when servicing a screenless ZAPPI-3AS07T-G or an untethered ZAPPI-207UB. You can double-check manufacturer guidance straight from cited handbook pages without spending time searching through your van or rummaging through paper folders.
ZAPPI-2H07TW-G fault-finding
zappi GLO servicing
ZAPPI-222UB troubleshooting
Fast EV charger help
ZAPPI-2H07TW-G fault-finding
zappi GLO servicing
ZAPPI-222UB troubleshooting
Fast EV charger help
ZAPPI-2H07TW-G fault-finding
zappi GLO servicing
ZAPPI-222UB troubleshooting
Fast EV charger help
ZAPPI-3AS07U-W setup checks
zappi 2.1 installations
Manual citations instantly
Reduce tech support calls
ZAPPI-3AS07U-W setup checks
zappi 2.1 installations
Manual citations instantly
Reduce tech support calls
ZAPPI-3AS07U-W setup checks
zappi 2.1 installations
Manual citations instantly
Reduce tech support calls
Advanced technologies
Ultimate AI toolkit for trades
Use advanced AI technologies to streamline everyday EV charger servicing, commission unfamiliar units smoothly and become a Super Engineer on every domestic or commercial call.
Accurate Answers
Receive reliable technical guidance for your ZAPPI-2H07UB-G callouts, complete with relevant forum notes, video guides and direct page-referenced citations from myenergi instruction manuals. Resolve charging faults and commissioning challenges on site without unnecessary guesswork or delays.
Accurate Answers
Receive reliable technical guidance for your ZAPPI-2H07UB-G callouts, complete with relevant forum notes, video guides and direct page-referenced citations from myenergi instruction manuals. Resolve charging faults and commissioning challenges on site without unnecessary guesswork or delays.
Personalized to you
Select your trade, language and location to tailor guidance for your region. The app checks local installation compliance rules for your chosen location while letting you save specialised tips on the screenless ZAPPI-3AS07U-G directly to your team's Private Brain.
Personalized to you
Select your trade, language and location to tailor guidance for your region. The app checks local installation compliance rules for your chosen location while letting you save specialised tips on the screenless ZAPPI-3AS07U-G directly to your team's Private Brain.
Improve your skills
Activate Coach to sharpen your technical understanding of the zappi GLO range and multiphase systems like the ZAPPI-2H22TW-G. Short, regular on-the-job training prompts help keep your technical knowledge and fault-finding skills sharp between maintenance visits.
Improve your skills
Activate Coach to sharpen your technical understanding of the zappi GLO range and multiphase systems like the ZAPPI-2H22TW-G. Short, regular on-the-job training prompts help keep your technical knowledge and fault-finding skills sharp between maintenance visits.
Site Lock
Lock your queries to a dedicated client address or commercial car park. Keep hardware records, past issues and maintenance notes for legacy ZAPPI-207TW units organised together so returning technicians have access to the full site history.
Site Lock
Lock your queries to a dedicated client address or commercial car park. Keep hardware records, past issues and maintenance notes for legacy ZAPPI-207TW units organised together so returning technicians have access to the full site history.
Ninja Mode
Deploy Ninja Mode when tackling complex multi-chargepoint jobs or tracing faults across several ZAPPI-222TW posts. Multiple AI agents work in parallel to help diagnose tricky electrical, supply and communication symptoms simultaneously on difficult jobs.
Ninja Mode
Deploy Ninja Mode when tackling complex multi-chargepoint jobs or tracing faults across several ZAPPI-222TW posts. Multiple AI agents work in parallel to help diagnose tricky electrical, supply and communication symptoms simultaneously on difficult jobs.
Notes
Stop typing up service reports in your van after a long ZAPPI-3AS07T-W installation. Speak your findings into the app, take photos of the finished job, and let AI generate clean, professional site documentation ready to share.
Notes
Stop typing up service reports in your van after a long ZAPPI-3AS07T-W installation. Speak your findings into the app, take photos of the finished job, and let AI generate clean, professional site documentation ready to share.
Easy to use
Works everywhere
Scalable for teams
Transparent Pricing, No Surprises
Flexible Plans for All
Choose a plan that fits your EV charging business and scale as your workload expands.
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
The future - NOW!
Vision XR
Be the first to access 'Vision XR' - the AI Tech Assistant glasses from Super Engineer
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Your queries answered
Questions? Answers!
Learn how Super Engineer supports technicians on EV charging jobs.
Which myenergi equipment does Super Engineer cover?
Super Engineer covers key EV charging hardware across the manufacturer's lineup. For the zappi 2.1 range, this includes the single-phase tethered smart EV charger ZAPPI-2H07TW-G, the single-phase untethered smart EV charger ZAPPI-2H07UB-G, the multiphase tethered smart EV charger ZAPPI-2H22TW-G, and the multiphase untethered smart EV charger ZAPPI-2H22UB-G • For the screenless zappi GLO range, it covers the single-phase screenless tethered smart charger ZAPPI-3AS07T-G, the single-phase screenless untethered smart charger ZAPPI-3AS07U-G, the single-phase screenless tethered smart charger ZAPPI-3AS07T-W, and the single-phase screenless untethered smart charger ZAPPI-3AS07U-W • For the zappi v2 / 2.0 generation, support covers the single-phase tethered EV charger ZAPPI-207TW, the single-phase untethered EV charger ZAPPI-207UB, the multiphase tethered EV charger ZAPPI-222TW, and the multiphase untethered EV charger ZAPPI-222UB. These are only examples — the Super Engineer app covers many more myenergi models.
Is Super Engineer affiliated with myenergi?
No. Super Engineer is completely independent and has no affiliation with myenergi. We produce an independent AI technical assistant created specifically to assist field technicians, tradespeople and electrical contractors installing, servicing and troubleshooting EV charging hardware on site. All brand names, model references and product trademarks remain the property of their respective owners. Our platform works by referencing instruction manuals, technical forum discussions and field knowledge to help you diagnose faults on units like the ZAPPI-2H07TW-G or older ZAPPI-207UB chargers. It gives working technicians quick, practical answers on the job without any commercial tie-in, endorsement or partnership with the equipment manufacturer, keeping you supported across domestic driveways and commercial fleet locations alike.
How does it assist during myenergi installs and repairs?
The app guides technicians through every stage of field support, whether executing new installs, routine servicing, fault calls or system upgrades. When working on a single-phase tethered smart EV charger ZAPPI-2H07TW-G, you can quickly look up setup details and connection requirements • For an untethered single-phase unit like the ZAPPI-207UB, it helps identify operating errors or servicing requirements without delay • If you are upgrading older hardware to a screenless tethered charger like the ZAPPI-3AS07T-G, the assistant provides immediate manual page references • It also assists with multiphase commercial callouts on the multiphase tethered EV charger ZAPPI-222TW, helping you resolve tricky communication or supply issues swiftly while on site.
Can Super Engineer assist with older myenergi charging units?
Yes, older installations from the zappi v2 / 2.0 generation are fully covered within the platform. If you encounter a legacy single-phase tethered EV charger ZAPPI-207TW on an older domestic property, you can instantly pull up technical documentation and manual references • The same applies when fault-finding on an untethered ZAPPI-222UB multiphase post that has been running for years in a commercial fleet bay • Technicians can compare previous design layouts with current models like the ZAPPI-2H07UB-G, making routine maintenance, hardware replacements and diagnostic checks straightforward even on equipment you have not seen for months, ensuring you complete service visits without leaving site.
How does an EV team use it across myenergi ranges?
Contracting teams use Super Engineer to maintain consistent working quality across different job types, customer premises and experience levels. Field technicians can query setup steps for a screenless ZAPPI-3AS07U-W directly over mobile chat, WhatsApp, Slack or email • Team leads can store custom site notes and wiring observations for multiphase installations such as the ZAPPI-2H22TW-G inside the shared Private Brain • This ensures an apprentice servicing an older ZAPPI-207UB receives the same high-standard page-referenced technical guidance as an experienced technician commissioning a brand new ZAPPI-3AS07T-W, helping entire electrical teams resolve charging issues faster and share knowledge seamlessly across all fleet callouts.
Which myenergi equipment does Super Engineer cover?
Is Super Engineer affiliated with myenergi?
How does it assist during myenergi installs and repairs?
Can Super Engineer assist with older myenergi charging units?
How does an EV team use it across myenergi ranges?
Feel free to mail us for any enquiries : team@superengineer.app
Designed for the best
Bonus features
Explore smart tools designed to assist you throughout the working day.
Source equipment easily
Parts Scout locates nearby suppliers and competitive prices when you need replacement hardware for a ZAPPI-2H07TW-G or mounting ancillaries for a screenless ZAPPI-3AS07U-G, right down to the part number.
Source equipment easily
Parts Scout locates nearby suppliers and competitive prices when you need replacement hardware for a ZAPPI-2H07TW-G or mounting ancillaries for a screenless ZAPPI-3AS07U-G, right down to the part number.
Meme Mode
Completed a tricky multiphase ZAPPI-2H22UB-G install or finally cleared an intermittent fault on an old ZAPPI-207TW charger? Send quick WIN or FAIL memes to celebrate the job with your team.
Meme Mode
Completed a tricky multiphase ZAPPI-2H22UB-G install or finally cleared an intermittent fault on an old ZAPPI-207TW charger? Send quick WIN or FAIL memes to celebrate the job with your team.
Made by engineers for engineers
What Early Users Say
Read what some of the first test users are saying about Super Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
Gets you home early
Pro-grade assistance for EV trades
Pro-grade assistance for EV trades
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
