Super Engineer for NIBE Heating Technicians
The AI assistant supporting heating technicians who work on NIBE air source heat pump and ground source heat pump installations, routine servicing, and rapid fault calls.
Free to try
Supporting NIBE air source heat pump and ground source heat pump installations
AI Technical Support
Solve NIBE Faults On Site
Get direct information from technical documentation combined with field guidance to resolve queries across air source heat pumps and ground source heat pumps without delay when working in plant rooms or outside domestic properties.
Clear answers on site
When troubleshooting an outdoor F2040 unit or setting up a monobloc S2125 in cold weather, get concise answers delivered without calling technical helplines. Diagnose circulation issues, sensor errors or heating faults while the customer waits, keeping your day moving forward smoothly.
Clear answers on site
When troubleshooting an outdoor F2040 unit or setting up a monobloc S2125 in cold weather, get concise answers delivered without calling technical helplines. Diagnose circulation issues, sensor errors or heating faults while the customer waits, keeping your day moving forward smoothly.
Clear answers on site
When troubleshooting an outdoor F2040 unit or setting up a monobloc S2125 in cold weather, get concise answers delivered without calling technical helplines. Diagnose circulation issues, sensor errors or heating faults while the customer waits, keeping your day moving forward smoothly.
Direct manual citations
Working on an F1245 ground source heat pump or a smart S1255 with an integrated domestic hot water cylinder? Super Engineer pinpoints the relevant page in the manufacturer manual, so you can confirm installation details and system parameters right in the plant room.
Direct manual citations
Working on an F1245 ground source heat pump or a smart S1255 with an integrated domestic hot water cylinder? Super Engineer pinpoints the relevant page in the manufacturer manual, so you can confirm installation details and system parameters right in the plant room.
Direct manual citations
Working on an F1245 ground source heat pump or a smart S1255 with an integrated domestic hot water cylinder? Super Engineer pinpoints the relevant page in the manufacturer manual, so you can confirm installation details and system parameters right in the plant room.
F2040 fault-finding
S2125 installation support
F2050 setup guidance
F1145 plant room servicing
F2040 fault-finding
S2125 installation support
F2050 setup guidance
F1145 plant room servicing
F2040 fault-finding
S2125 installation support
F2050 setup guidance
F1145 plant room servicing
F1245 cylinder maintenance
S1255 smart diagnostics
Air source heat pump help
Ground source heat pump queries
F1245 cylinder maintenance
S1255 smart diagnostics
Air source heat pump help
Ground source heat pump queries
F1245 cylinder maintenance
S1255 smart diagnostics
Air source heat pump help
Ground source heat pump queries
Smart Job Toolkit
Engineered for Heating Technicians
Use practical AI tools built for heating professionals to streamline commissioning, speed up diagnostics, and handle tricky plant room tasks every working day.
Accurate Answers
Receive technical guidance when commissioning an F2050 compact monobloc air-to-water heat pump or servicing an F1145. Super Engineer provides page-specific manual references, industry forum knowledge and video guidance so you can resolve circulation issues and error codes without thumbing through heavy printed paper manuals.
Accurate Answers
Receive technical guidance when commissioning an F2050 compact monobloc air-to-water heat pump or servicing an F1145. Super Engineer provides page-specific manual references, industry forum knowledge and video guidance so you can resolve circulation issues and error codes without thumbing through heavy printed paper manuals.
Personalized to you
Set your trade, region and language to tailor guidance for installing an S2125 monobloc unit. Super Engineer checks local codes and heating practices for your work area, while your Private Brain retains custom company notes from past ground source heat pump installations.
Personalized to you
Set your trade, region and language to tailor guidance for installing an S2125 monobloc unit. Super Engineer checks local codes and heating practices for your work area, while your Private Brain retains custom company notes from past ground source heat pump installations.
Improve your skills
Sharpen your heating expertise before tackling an inverter-driven S1255 ground source heat pump. Use Coach to receive regular bite-sized training on monobloc systems, refrigeration principles and sensor testing, ensuring your technical skills stay sharp ahead of complex commissioning appointments.
Improve your skills
Sharpen your heating expertise before tackling an inverter-driven S1255 ground source heat pump. Use Coach to receive regular bite-sized training on monobloc systems, refrigeration principles and sensor testing, ensuring your technical skills stay sharp ahead of complex commissioning appointments.
Site Lock
Lock your queries to a specific commercial property or housing development running multiple F2040 air source heat pumps. Site Lock stores equipment records, previous service history and location notes in one workspace, giving you immediate context whenever you return to the job.
Site Lock
Lock your queries to a specific commercial property or housing development running multiple F2040 air source heat pumps. Site Lock stores equipment records, previous service history and location notes in one workspace, giving you immediate context whenever you return to the job.
Ninja Mode
When an F1245 ground source unit experiences complex issues alongside external buffer tanks or third-party controllers, engage Ninja Mode. Multiple AI agents collaborate simultaneously to analyse complicated multi-fault symptoms and help you identify the underlying hydraulic or electrical fault.
Ninja Mode
When an F1245 ground source unit experiences complex issues alongside external buffer tanks or third-party controllers, engage Ninja Mode. Multiple AI agents collaborate simultaneously to analyse complicated multi-fault symptoms and help you identify the underlying hydraulic or electrical fault.
Notes
Finish servicing an outdoor F2050 heat pump without typing on your phone. Simply speak your findings, snap photos of the pipework and serial plate, and the app compiles a structured job note or customer handover report ready to send immediately.
Notes
Finish servicing an outdoor F2050 heat pump without typing on your phone. Simply speak your findings, snap photos of the pipework and serial plate, and the app compiles a structured job note or customer handover report ready to send immediately.
Simple to use
Ready on site
Built for teams
Transparent Pricing, No Surprises
Flexible Plans for All
Choose a plan tailored to your workload, from solo call-outs to multi-van heating teams.
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
The future - NOW!
Vision XR
Be the first to access 'Vision XR' - the AI Tech Assistant glasses from Super Engineer
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Got Questions?
Heating Technician FAQ
Everything you need to know about Super Engineer on site.
Which NIBE equipment does Super Engineer cover?
Super Engineer provides technical assistance across both major ranges: Air Source Heat Pumps: F2040 inverter-controlled monobloc air source heat pump • S2125 monobloc air source heat pump effective down to -25°C outdoor temperature and available in two outputs • F2050 compact monobloc air-to-water heat pump available in four outputs and effective down to -20°C outdoor temperature. Ground Source Heat Pumps: F1145 ground source heat pump • F1245 ground source heat pump with integrated domestic hot water cylinder • S1255 inverter-driven smart ground source heat pump with built-in domestic hot water cylinder. Whether you are working outdoors on a monobloc setup or inside a domestic utility space connecting brine loops, our platform provides relevant manual citations and technical guidance. These are only examples — the Super Engineer app covers many more NIBE models.
Is Super Engineer affiliated with NIBE?
No. Super Engineer is a completely independent technical tool developed specifically for heating technicians and trades, with no commercial endorsement, sponsorship, or connection with NIBE. Our mobile platform is designed solely to assist field technicians who install, service, and maintain modern heat pump equipment by organising technical information and instruction manuals into clear, actionable advice. By drawing directly from published documentation, trade forums, and video sources, Super Engineer provides page-referenced guidance and fast site note creation without requiring any official relationship with equipment manufacturers. All brand names and product designations belong to their respective owners, and our independent service exists purely to help working technicians resolve heating issues efficiently in domestic plant rooms and outdoor locations.
What jobs can Super Engineer help with on NIBE equipment?
Super Engineer supports technicians through every stage of heating work, from initial installations to emergency call-outs and seasonal maintenance. When commissioning an S2125 monobloc air source heat pump or upgrading a home under the Boiler Upgrade Scheme with an F2050, you can instantly look up placement restrictions, controller pairing, and third-party integration details. For servicing an F1145 ground source heat pump or troubleshooting an inverter-driven S1255 with an integrated domestic hot water cylinder, the app directs you straight to relevant manual pages for electrical checks and sensor diagnostics. Whether you are diagnosing an unfamiliar fault code on an F2040 or completing routine maintenance on an F1245, Super Engineer helps you resolve issues without leaving the customer waiting.
Can Super Engineer assist with both older and newer units?
Yes, heating technicians encounter everything from long-established systems to modern intelligent heating units, and Super Engineer handles both smoothly. If you arrive at an older plant room housing an established F1145 or F1245 ground source heat pump with integrated cylinder, the assistant references technical documentation to guide your hydraulic and electrical troubleshooting. When working on modern S-Series hardware like the S2125 air source unit or the inverter-driven S1255 smart ground source heat pump, the platform supplies up-to-date manual citations for digital controller navigation and multi-output configuration. This broad coverage ensures that whether you are replacing components on a mature F2040 or fine-tuning an F2050 compact installation, you have reliable technical guidance on hand.
How do heating teams use Super Engineer across these ranges?
Heating contractors and service teams use Super Engineer to share diagnostic knowledge and standardise site documentation across all van technicians. By creating a team workspace with Site Lock, technicians servicing domestic properties with an F2040 or commissioning a new F2050 can store site-specific photos, hydraulic layouts, and service histories that colleagues can view instantly on repeat visits. Junior technicians working on an S1255 ground source heat pump or an S2125 monobloc unit can reference manufacturer manual pages independently, reducing phone calls back to senior colleagues or technical helplines. When a job is complete, technicians dictate their notes hands-free, allowing the AI to generate structured handover reports that keep office managers, field staff, and customers aligned.
Which NIBE equipment does Super Engineer cover?
Is Super Engineer affiliated with NIBE?
What jobs can Super Engineer help with on NIBE equipment?
Can Super Engineer assist with both older and newer units?
How do heating teams use Super Engineer across these ranges?
Feel free to mail us for any enquiries : team@superengineer.app
Extra Pro Tools
Built For The Trade
Helpful extra features to make daily heating call-outs faster, simpler, and less stressful.
Source equipment easily
Need a replacement temperature sensor for an F2040 or a circulating pump valve for an F1245? Parts Scout identifies the required part number and locates the nearest trade counter or merchant stockist, getting you the right component without leaving your work site.
Source equipment easily
Need a replacement temperature sensor for an F2040 or a circulating pump valve for an F1245? Parts Scout identifies the required part number and locates the nearest trade counter or merchant stockist, getting you the right component without leaving your work site.
Meme Mode
Just successfully commissioned a tricky S2125 air source installation in freezing conditions, or spent two hours untangling plant room pipework on an F1145? Send a WIN or FAIL meme to your fellow technicians to celebrate a clean handover or commiserate a tough shift.
Meme Mode
Just successfully commissioned a tricky S2125 air source installation in freezing conditions, or spent two hours untangling plant room pipework on an F1145? Send a WIN or FAIL meme to your fellow technicians to celebrate a clean handover or commiserate a tough shift.
Made by engineers for engineers
What Early Users Say
Read what some of the first test users are saying about Super Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
Finish On Time
Reliable Technical Support For Modern Heating Technicians
Reliable Technical Support For Modern Heating Technicians
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
