Expert AI Support for NICE Automation
Get instant technical answers and manual references when servicing NICE ROBUS sliding operators or installing TOONA swing gates on site.
Free to try
Support across NICE ROBUS, TOONA and FAB ranges
AI-powered help
Fix NICE kit faster
Get accurate information direct from instruction manuals combined with shared trade knowledge to resolve technical queries on NICE ROBUS, TOONA and FAB / METRO automation systems.
Accurate answers - quick!
Diagnose issues rapidly without waiting on hold for technical support. Whether handling an unfamiliar RB400 electromechanical sliding gate motor or troubleshooting a TO5024 swing gate ram in bad weather, receive concise guidance directly on your phone.
Accurate answers - quick!
Diagnose issues rapidly without waiting on hold for technical support. Whether handling an unfamiliar RB400 electromechanical sliding gate motor or troubleshooting a TO5024 swing gate ram in bad weather, receive concise guidance directly on your phone.
Accurate answers - quick!
Diagnose issues rapidly without waiting on hold for technical support. Whether handling an unfamiliar RB400 electromechanical sliding gate motor or troubleshooting a TO5024 swing gate ram in bad weather, receive concise guidance directly on your phone.
Instruction manual sources
Review page-referenced citations pointing straight into NICE documentation. When commissioning an MFAB3024 underground motor or setting up an RB600 sliding gate operator, check relevant manufacturer manual sections directly from the app so work proceeds smoothly and safely on site without delay.
Instruction manual sources
Review page-referenced citations pointing straight into NICE documentation. When commissioning an MFAB3024 underground motor or setting up an RB600 sliding gate operator, check relevant manufacturer manual sections directly from the app so work proceeds smoothly and safely on site without delay.
Instruction manual sources
Review page-referenced citations pointing straight into NICE documentation. When commissioning an MFAB3024 underground motor or setting up an RB600 sliding gate operator, check relevant manufacturer manual sections directly from the app so work proceeds smoothly and safely on site without delay.
RB400 fault-finding
TO5024 setup help
MFAB3024 troubleshooting
RB1000 servicing answers
RB400 fault-finding
TO5024 setup help
MFAB3024 troubleshooting
RB1000 servicing answers
RB400 fault-finding
TO5024 setup help
MFAB3024 troubleshooting
RB1000 servicing answers
Instant NICE citations
BM5024 motor guidance
TO5024HS diagnostics
Fast manual references
Instant NICE citations
BM5024 motor guidance
TO5024HS diagnostics
Fast manual references
Instant NICE citations
BM5024 motor guidance
TO5024HS diagnostics
Fast manual references
Advanced tech
AI toolkit for technicians
Equip yourself with practical AI features designed to speed up gate automation installations, simplify routine maintenance visits, and streamline site reporting when working on NICE equipment in the field.
Accurate Answers
Get direct technical guidance alongside forum insights, video references, and page-specific manual citations. Find fast answers when diagnosing an unfamiliar fault on an RB1000 heavy-duty sliding gate operator or aligning a TO4024 irreversible electromechanical linear operator on a challenging driveway installation.
Accurate Answers
Get direct technical guidance alongside forum insights, video references, and page-specific manual citations. Find fast answers when diagnosing an unfamiliar fault on an RB1000 heavy-duty sliding gate operator or aligning a TO4024 irreversible electromechanical linear operator on a challenging driveway installation.
Personalized to you
Customise your assistant to match your trade, language, and regional work requirements. Checks compliance with local codes for your area and lets you add private company notes for servicing tricky MFAB3000 underground gear motor jobs.
Personalized to you
Customise your assistant to match your trade, language, and regional work requirements. Checks compliance with local codes for your area and lets you add private company notes for servicing tricky MFAB3000 underground gear motor jobs.
Improve your skills
Stay sharp with bitesize on-the-job training modules delivered through Coach. Learn useful fault-finding principles and setup guidance for kit like the RB350 residential sliding gate motor while waiting between appointments, travelling between client properties, or prepping for your next callout.
Improve your skills
Stay sharp with bitesize on-the-job training modules delivered through Coach. Learn useful fault-finding principles and setup guidance for kit like the RB350 residential sliding gate motor while waiting between appointments, travelling between client properties, or prepping for your next callout.
Site Lock
Save detailed equipment records for properties you attend frequently. Lock your queries to a specific entrance to track historical issues on installed BM5024 subterranean motors alongside connected access controls, intercoms, and safety accessories across every single maintenance visit.
Site Lock
Save detailed equipment records for properties you attend frequently. Lock your queries to a specific entrance to track historical issues on installed BM5024 subterranean motors alongside connected access controls, intercoms, and safety accessories across every single maintenance visit.
Ninja Mode
Tackle tricky situations involving multiple interconnected systems or persistent faults. Deploy multi-agent assistance to solve complex automation problems when integrating an ME3000 underground motor with external third-party safety loops, safety edges, and access control peripherals on high-traffic sites.
Ninja Mode
Tackle tricky situations involving multiple interconnected systems or persistent faults. Deploy multi-agent assistance to solve complex automation problems when integrating an ME3000 underground motor with external third-party safety loops, safety edges, and access control peripherals on high-traffic sites.
Notes
Never spend late evenings writing up site paperwork again. Simply speak into the app and snap photos while packing down tools on a TO4005 surface ram installation; the AI drafts clear, structured job reports instantly.
Notes
Never spend late evenings writing up site paperwork again. Simply speak into the app and snap photos while packing down tools on a TO4005 surface ram installation; the AI drafts clear, structured job reports instantly.
Easy to use
Plug and play
Scalable for teams
Transparent Pricing, No Surprises
Flexible Plans for All
Choose a plan that fits your work and expand as your team grows.
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
The future - NOW!
Vision XR
Be the first to access 'Vision XR' - the AI Tech Assistant glasses from Super Engineer
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Your queries answered
Questions? Answers!
Learn more about Super Engineer
Which NICE equipment does Super Engineer cover?
Super Engineer provides technical assistance across NICE gate, barrier and door automation ranges. Supported kit includes the ROBUS series: RB400 electromechanical sliding gate motor • RB600 sliding gate operator • RB1000 heavy-duty sliding gate operator • RB350 residential sliding gate motor. The TOONA range is supported: TO4024 irreversible electromechanical linear operator • TO5024 swing gate ram • TO5024HS hi-speed swing operator • TO4005 surface ram. It also covers underground units in the FAB / METRO family: MFAB3024 underground motor • BM5024 subterranean motor • ME3000 underground motor • MFAB3000 underground gear motor. These models are only examples — the Super Engineer app covers many more NICE models across commercial and domestic automation installations.
Is Super Engineer affiliated with NICE?
No. Super Engineer is an entirely independent AI platform developed to support tradespeople, installers and maintenance technicians on site. We have no partnership, formal affiliation, endorsement or commercial relationship with NICE. All brand names, model references and product titles remain the property of their respective manufacturer. Our system simply acts as an intelligent assistant, retrieving relevant technical details from published instruction manuals, trade resources and user-provided notes to help technicians troubleshoot gate, barrier and door automation equipment safely and efficiently. Whether you are dealing with a faulty motor or setting travel limits, Super Engineer assists you independently by navigating public documentation and technical knowledge bases so you can complete repairs without delays or long phone queues.
Can Super Engineer help across different NICE job types?
Yes, the assistant handles technical questions across every stage of field operations on NICE gate automation. Whether you are completing fresh installs on a TO5024HS hi-speed swing operator, carrying out planned servicing on a heavy-duty RB1000 sliding gate operator, or attending an emergency fault callout for an ME3000 underground motor, the AI retrieves relevant troubleshooting pathways. It helps identify setup requirements, points you toward specific manual pages for the TO4005 surface ram, and assists when retrofitting older swing or sliding gate setups. Technicians use it to understand flashing diagnostics, check terminal assignments, and review mechanical release mechanisms across both domestic driveways and commercial access barriers. From routine maintenance checks to full system overhauls, the platform supports you throughout your entire on-site workflow.
How does it assist with older or established NICE kit?
Technicians frequently encounter legacy units that have been running reliably for years without clear documentation left inside the control housing. Super Engineer draws from an extensive technical library covering older hardware like the RB350 residential sliding gate motor alongside subterranean units such as the BM5024 subterranean motor. When faced with an unfamiliar control board, you can query diagnostic symptoms, verify peripheral wiring layouts, or check manual references directly from your mobile device. This saves you from having to spend hours searching through unorganised online forums or waiting on telephone support lines from the van. You can quickly pinpoint setup details for legacy gate operators, identify compatible replacement parts, and explain issues clearly to customers before leaving site.
How do automation teams use Super Engineer day to day?
Teams use Super Engineer to keep every technician aligned across complex gate automation jobs on commercial and domestic properties. A senior technician can save helpful configuration notes or site histories for an MFAB3024 underground motor into the shared Private Brain, making that guidance instantly available to junior staff attending the property later. When diagnosing faults on an RB600 sliding gate operator or aligning a TO4024 linear operator, technicians can query the AI through WhatsApp, Slack or our dedicated mobile app. This allows field teams to check relevant manual citations, share fault logs across branches, and compile formatted job notes with photos before heading to the next appointment, ensuring consistent quality and smooth handovers.
Which NICE equipment does Super Engineer cover?
Is Super Engineer affiliated with NICE?
Can Super Engineer help across different NICE job types?
How does it assist with older or established NICE kit?
How do automation teams use Super Engineer day to day?
Feel free to mail us for any enquiries : team@superengineer.app
Designed for trades
Bonus features
Explore extra built-in tools designed to save time on every visit.
Source equipment easily
Parts Scout locates nearby trade stockists and part numbers when you need urgent replacements for a damaged TO5024HS hi-speed swing operator or missing safety accessories while working on a busy automation installation.
Source equipment easily
Parts Scout locates nearby trade stockists and part numbers when you need urgent replacements for a damaged TO5024HS hi-speed swing operator or missing safety accessories while working on a busy automation installation.
Meme Mode
Send WIN, FAIL or HAPPY CUSTOMER memes to colleagues after finally resolving an awkward alignment snag on an ME3000 underground motor or wrapping up an early Friday gate handover with the customer smiling.
Meme Mode
Send WIN, FAIL or HAPPY CUSTOMER memes to colleagues after finally resolving an awkward alignment snag on an ME3000 underground motor or wrapping up an early Friday gate handover with the customer smiling.
Made by engineers for engineers
What Early Users Say
Read what some of the first test users are saying about Super Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
Gets you home early
Pro-grade assistance for NICE technicians
Pro-grade assistance for NICE technicians
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
