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AI Technical Assistant for Ohme Chargers

Super Engineer gives EV technicians instant technical answers and manual references across the Ohme Home Range and Ohme ePod Range on every site visit.

Free to try

Super Engineer AI App

Supporting Ohme Home Range, ePod Range, and Go cables

Instant EV Help

Solve Ohme Charger Issues Fast

Access technical guidance direct from instruction manuals across the Ohme Home Range, Ohme ePod Range, and Ohme Go & Intelligent Cable Range to support your install and servicing work.

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Rapid Answers on Site

Get prompt technical guidance when servicing an Ohme Home Pro on a domestic driveway or checking an ePod untethered unit. Super Engineer delivers clear troubleshooting information without requiring long telephone calls to technical support or leafing through printed paperwork while your customer is waiting.

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Rapid Answers on Site

Get prompt technical guidance when servicing an Ohme Home Pro on a domestic driveway or checking an ePod untethered unit. Super Engineer delivers clear troubleshooting information without requiring long telephone calls to technical support or leafing through printed paperwork while your customer is waiting.

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Rapid Answers on Site

Get prompt technical guidance when servicing an Ohme Home Pro on a domestic driveway or checking an ePod untethered unit. Super Engineer delivers clear troubleshooting information without requiring long telephone calls to technical support or leafing through printed paperwork while your customer is waiting.

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Instruction Manual Citations

Get direct citations to relevant instruction manual pages on your screen. Whether mounting an Ohme Home with its dedicated backplate or connecting an ePod S wallbox on site, you can double-check manufacturer documentation directly to confirm hardware details before signing off the installation.

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Instruction Manual Citations

Get direct citations to relevant instruction manual pages on your screen. Whether mounting an Ohme Home with its dedicated backplate or connecting an ePod S wallbox on site, you can double-check manufacturer documentation directly to confirm hardware details before signing off the installation.

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Instruction Manual Citations

Get direct citations to relevant instruction manual pages on your screen. Whether mounting an Ohme Home with its dedicated backplate or connecting an ePod S wallbox on site, you can double-check manufacturer documentation directly to confirm hardware details before signing off the installation.

  • Home Pro fault-finding

  • Ohme ePod installation help

  • Home backplate mounting tips

  • Ohme Go portable support

  • Home Pro fault-finding

  • Ohme ePod installation help

  • Home backplate mounting tips

  • Ohme Go portable support

  • Home Pro fault-finding

  • Ohme ePod installation help

  • Home backplate mounting tips

  • Ohme Go portable support

  • ePod S commissioning guidance

  • Rapid EV troubleshooting

  • Intelligent Cable checks

  • Instruction manual citations

  • ePod S commissioning guidance

  • Rapid EV troubleshooting

  • Intelligent Cable checks

  • Instruction manual citations

  • ePod S commissioning guidance

  • Rapid EV troubleshooting

  • Intelligent Cable checks

  • Instruction manual citations

EV Tech Toolkit

Built for EV Chargepoint Technicians

Use practical AI tools built specifically for trades to improve your daily fault-finding, installation, and routine maintenance work on Ohme charging hardware.

Accurate Answers

Receive detailed technical guidance with direct instruction manual citations, forum knowledge, and video references. When troubleshooting an Ohme Home Pro display issue or inspecting an untethered ePod, get practical technical pointers straight to your mobile device without wasting time searching through documents.

Accurate Answers

Receive detailed technical guidance with direct instruction manual citations, forum knowledge, and video references. When troubleshooting an Ohme Home Pro display issue or inspecting an untethered ePod, get practical technical pointers straight to your mobile device without wasting time searching through documents.

Personalized to you

Tailor the app to your location, language, and trade. Super Engineer delivers guidance customised to your working environment and checks compliance against local codes for your region, keeping your Ohme Home or ePod S installation work thoroughly aligned with regional installation standards.

Personalized to you

Tailor the app to your location, language, and trade. Super Engineer delivers guidance customised to your working environment and checks compliance against local codes for your region, keeping your Ohme Home or ePod S installation work thoroughly aligned with regional installation standards.

Improve your skills

Sharpen your knowledge of domestic and commercial chargers with regular on-the-job training. Daily Coach delivers bite-sized technical refreshers on hardware features, helping you tackle complex Ohme ePod installations and intelligent cable diagnostics with complete confidence every single day.

Improve your skills

Sharpen your knowledge of domestic and commercial chargers with regular on-the-job training. Daily Coach delivers bite-sized technical refreshers on hardware features, helping you tackle complex Ohme ePod installations and intelligent cable diagnostics with complete confidence every single day.

Site Lock

Save lists of installed chargepoints for regular customer properties or commercial contracts. Lock your technical queries to a specific site so that past notes and hardware records for every Ohme Home Pro or ePod S remain organised and accessible on return visits.

Site Lock

Save lists of installed chargepoints for regular customer properties or commercial contracts. Lock your technical queries to a specific site so that past notes and hardware records for every Ohme Home Pro or ePod S remain organised and accessible on return visits.

Ninja Mode

Activate Ninja Mode when tackling tricky situations involving multiple faults or complex consumer unit setups. Multiple AI helpers work simultaneously to assist in diagnosing difficult issues across an Ohme Home wallbox or resolving communication hiccups on an ePod charging station.

Ninja Mode

Activate Ninja Mode when tackling tricky situations involving multiple faults or complex consumer unit setups. Multiple AI helpers work simultaneously to assist in diagnosing difficult issues across an Ohme Home wallbox or resolving communication hiccups on an ePod charging station.

Notes

Finish customer reports without typing on site. Simply talk into the app and snap photos of the completed Ohme Home Pro installation or serviced ePod charger. Super Engineer automatically generates neatly structured job notes and site reports ready to send instantly.

Notes

Finish customer reports without typing on site. Simply talk into the app and snap photos of the completed Ohme Home Pro installation or serviced ePod charger. Super Engineer automatically generates neatly structured job notes and site reports ready to send instantly.

Simple to use

Built for trades

Supports your team

Transparent Pricing, No Surprises

Flexible Plans for All

Pick a plan that suits your workload and unlock pro-grade technical tools.

Monthly

Yearly

2 months free

Free

$0

user/month

Try it on your next job

500 credits / one-off

ALL industry sectors (knowledge-base)

Custom knowledge upload (with limit)

Ninja Mode (advanced problem solver)

Meme Mode ;-)

Solo

$20

user/month + tax

Fix it solo. Fix it right.

5,000 credits / month*

ALL industry sectors (knowledge-base)

Ninja Mode for tough faults

Rocket Fuel Agents for parts and kit

Share to the Community Brain

Job notes

Meme Mode ;-)

Pro

Popular

$35

user/month + tax

Everything in Solo, plus:

10,000 credits / month*

Private Brain for your own data

Answers from your private Brain

Site Lock for your sites and kit

Custom branding

Daily Coach

10x manual uploads

Coming soon: analytics, API, bulk export

Monthly

Yearly

2 months free

Free

$0

user/month

Try it on your next job

500 credits / one-off

ALL industry sectors (knowledge-base)

Custom knowledge upload (with limit)

Ninja Mode (advanced problem solver)

Meme Mode ;-)

Solo

$20

user/month + tax

Fix it solo. Fix it right.

5,000 credits / month*

ALL industry sectors (knowledge-base)

Ninja Mode for tough faults

Rocket Fuel Agents for parts and kit

Share to the Community Brain

Job notes

Meme Mode ;-)

Pro

Popular

$35

user/month + tax

Everything in Solo, plus:

10,000 credits / month*

Private Brain for your own data

Answers from your private Brain

Site Lock for your sites and kit

Custom branding

Daily Coach

10x manual uploads

Coming soon: analytics, API, bulk export

The future - NOW!

Vision XR

Be the first to access 'Vision XR' - the AI Tech Assistant glasses from Super Engineer

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Vision XR

Trial our special AI Glasses designed for tradesmen (coming soon!).  The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).

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Vision XR

Trial our special AI Glasses designed for tradesmen (coming soon!).  The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).

Got Questions?

Ohme Support FAQ

Common questions about using Super Engineer on Ohme hardware.

Which Ohme equipment does Super Engineer cover?

Super Engineer covers key EV charging units across the manufacturer portfolio to assist technicians on site. From the Ohme Home Range, it covers the Home Pro featuring a colour screen and tethered cable • the Home charger featuring built-in 3G/4G connectivity and a dedicated mounting backplate. From the Ohme ePod Range, it covers the compact ePod untethered smart wallbox with IP55 casing • the multi-user ePod S wallbox featuring built-in load balancing and car API integration. From the Ohme Go & Intelligent Cable Range, it covers the Go portable smart charging cable • the Intelligent Cable smart tethered EV cable. Technicians can query routine maintenance, commissioning procedures, and fault diagnostics across all these units. These specific units are only examples — the Super Engineer app covers many more Ohme models.

Is Super Engineer affiliated with Ohme?

No. Super Engineer is an entirely independent technical tool built to assist EV chargepoint technicians, electrical contractors, and maintenance personnel in the field. Super Engineer is not endorsed by, sponsored by, or affiliated with Ohme in any capacity. All registered trademarks, brand names, product references, and model designations such as the Ohme Home Pro, ePod, and Go are mentioned strictly for identification purposes to indicate equipment compatibility. Our platform relies on publicly accessible instruction manuals, technical literature, and shared trade experience to deliver practical on-site assistance. Technicians use our independent AI to look up technical references, check manual citations, and troubleshoot issues without any brand affiliation or manufacturer sponsorship.

Can Super Engineer help with Ohme installs and servicing?

Yes, Super Engineer provides comprehensive technical guidance for EV technicians handling installations, routine servicing, fault calls, and hardware upgrades across the product range. When fitting an Ohme Home Pro on a residential driveway, the app provides manual guidance regarding mounting and setup. If you are called out to service an untethered Ohme ePod unit, Super Engineer helps you navigate diagnostic questions, home power balancing issues, and customer connectivity concerns. For commercial or shared residential sites utilizing the Ohme ePod S, it assists technicians with multi-user configuration queries and load balancing checks. It also supports mobile charging scenarios involving the Go portable smart charging cable and the Intelligent Cable smart tethered EV cable, helping you troubleshoot operational issues efficiently without wasting valuable time on site.

How does Super Engineer assist on older Ohme units?

Super Engineer delivers superior technical accuracy because it is purpose-built for trade professionals and references relevant instruction manuals directly rather than guessing. General AI tools often provide vague or inaccurate advice when dealing with specific hardware like an Ohme Home charger or an ePod untethered unit. In contrast, Super Engineer links answers straight to manufacturer documentation, giving technicians page-referenced citations covering physical specifications, mounting backplates, and terminal locations. Whether you are dealing with a long-installed Ohme Home charger fitted years ago, troubleshooting a portable Go cable, or diagnosing an ePod S on a modern commercial site, Super Engineer focuses purely on the actual documentation. This technical focus eliminates guesswork, saves hours of frustration, and ensures technicians receive relevant hardware facts for the exact unit in front of them.

How do teams use Super Engineer on Ohme chargepoints?

Super Engineer operates across web and mobile apps, email, WhatsApp, and Slack, making it straightforward for electrical contracting teams to collaborate on daily chargepoint jobs. An enterprise team can integrate it into existing field service software using our API and MCP server, ensuring everyone accesses consistent technical guidance. In the field, technicians handling an Ohme Home Pro installation or an ePod fault call can quickly query the system via WhatsApp or mobile. Through shared workspaces and Private Brain, senior technicians can store internal notes and installation records for recurring customer sites with Ohme ePod S or hardwired Home chargers. This setup allows junior technicians working on unfamiliar units, such as the Intelligent Cable or Go portable chargers, to tap into collective team knowledge and manufacturer manual citations from anywhere, keeping everyone productive throughout the working day.

Which Ohme equipment does Super Engineer cover?

Is Super Engineer affiliated with Ohme?

Can Super Engineer help with Ohme installs and servicing?

How does Super Engineer assist on older Ohme units?

How do teams use Super Engineer on Ohme chargepoints?

Feel free to mail us for any enquiries : team@superengineer.app

Bonus Features

More Helpful Tools

Explore additional features built to make trade work easier every day.

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Source equipment easily

Use Parts Scout to locate the nearest supplier or best price for replacement hardware, mounting brackets, or surge protection equipment for your Ohme Home Pro or ePod job. It also helps you find essential van consumables when supplies run low.

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Source equipment easily

Use Parts Scout to locate the nearest supplier or best price for replacement hardware, mounting brackets, or surge protection equipment for your Ohme Home Pro or ePod job. It also helps you find essential van consumables when supplies run low.

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Meme Mode

Send humorous WIN, FAIL, or HAPPY CUSTOMER memes to your trade colleagues when you wrap up an Ohme ePod installation or conquer a frustrating fault on an Ohme Home charger. Keep team spirits high between busy customer calls.

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Meme Mode

Send humorous WIN, FAIL, or HAPPY CUSTOMER memes to your trade colleagues when you wrap up an Ohme ePod installation or conquer a frustrating fault on an Ohme Home charger. Keep team spirits high between busy customer calls.

Made by engineers for engineers

What Early Users Say

Read what some of the first test users are saying about Super Engineer

Love the speed it finds answers from manuals. Especially on older more obscure equipment

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Brendan

Security Engineer

Love the speed it finds answers from manuals. Especially on older more obscure equipment

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Brendan

Security Engineer

We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!

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Alessandro

Company owner

We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!

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Alessandro

Company owner

We've uploaded all our support docs to the Brain so engineers don't have to call me all the time

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David

Tech support manager

We've uploaded all our support docs to the Brain so engineers don't have to call me all the time

user pic

David

Tech support manager

Get Started Today

Smarter Support for Every Ohme Job

Smarter Support for Every Ohme Job

Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.

Includes our Get Home Early Guarantee ;-)

Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.

Includes our Get Home Early Guarantee ;-)

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