AI Technical Support for Project EV Chargers
The AI assistant helping technicians install, commission and fault-find across the Project EV APEX Range and Classic EVA Pro Earth AC Range without waiting on technical support.
Free to try
Supporting Project EV chargers across domestic, commercial and rapid charging ranges
AI technical help
Solve Project EV charger faults
Get instant information direct from instruction manuals across the APEX Range, Classic EVA Pro Earth AC Range, Dual Outlet Commercial AC Range and EVD Commercial DC Rapid Range when servicing EV chargers on site.
Fast on-site answers
When an APEX-7S-T or EVA-07S-SE charger trips during commissioning, get clear technical answers without delay. The AI delivers concise troubleshooting guidance directly to your phone, helping technicians diagnose power or communication issues while standing right at the charge point.
Fast on-site answers
When an APEX-7S-T or EVA-07S-SE charger trips during commissioning, get clear technical answers without delay. The AI delivers concise troubleshooting guidance directly to your phone, helping technicians diagnose power or communication issues while standing right at the charge point.
Fast on-site answers
When an APEX-7S-T or EVA-07S-SE charger trips during commissioning, get clear technical answers without delay. The AI delivers concise troubleshooting guidance directly to your phone, helping technicians diagnose power or communication issues while standing right at the charge point.
Direct manual citations
Stop flicking through bulky paperwork in the van. Super Engineer supplies page-specific manual references for units like the APEX-22S and EVA-07S-SE-RFID, so you can check installation diagrams and terminal specifications straight from the relevant Project EV manual pages on site.
Direct manual citations
Stop flicking through bulky paperwork in the van. Super Engineer supplies page-specific manual references for units like the APEX-22S and EVA-07S-SE-RFID, so you can check installation diagrams and terminal specifications straight from the relevant Project EV manual pages on site.
Direct manual citations
Stop flicking through bulky paperwork in the van. Super Engineer supplies page-specific manual references for units like the APEX-22S and EVA-07S-SE-RFID, so you can check installation diagrams and terminal specifications straight from the relevant Project EV manual pages on site.
APEX-7S fault-finding
EVA-22D-SE-W commercial setup
EVD-20S-P rapid maintenance
APEX-7S-T commissioning help
APEX-7S fault-finding
EVA-22D-SE-W commercial setup
EVD-20S-P rapid maintenance
APEX-7S-T commissioning help
APEX-7S fault-finding
EVA-22D-SE-W commercial setup
EVD-20S-P rapid maintenance
APEX-7S-T commissioning help
EVA-07S-SE error diagnosis
Dual outlet servicing
EVA-22D-SE-F pedestal diagnostics
APEX-7S-T-4G modem checks
EVA-07S-SE error diagnosis
Dual outlet servicing
EVA-22D-SE-F pedestal diagnostics
APEX-7S-T-4G modem checks
EVA-07S-SE error diagnosis
Dual outlet servicing
EVA-22D-SE-F pedestal diagnostics
APEX-7S-T-4G modem checks
Smart charging toolkit
Purpose-built AI for EV technicians
Deploy advanced AI tools designed for field technicians working on modern EV chargers, making installation, commissioning and routine servicing faster and more straightforward on every callout.
Accurate Answers
Resolve connection dilemmas on an APEX-7S-T-4G or power faults on an EVA-07S-S without digging through van folders. Get technical guidance backed by page-specific instruction manual citations, industry forum discussions and relevant video references, saving you valuable time when an EV charger refuses to initiate a charge.
Accurate Answers
Resolve connection dilemmas on an APEX-7S-T-4G or power faults on an EVA-07S-S without digging through van folders. Get technical guidance backed by page-specific instruction manual citations, industry forum discussions and relevant video references, saving you valuable time when an EV charger refuses to initiate a charge.
Personalized to you
Set your trade, trade role and UK region for tailored installation guidance on your next EVA-07S-SE-RFID-C project. The AI checks compliance with local installation codes and standards for your designated area, keeping your domestic and commercial charge point work fully aligned with regional expectations.
Personalized to you
Set your trade, trade role and UK region for tailored installation guidance on your next EVA-07S-SE-RFID-C project. The AI checks compliance with local installation codes and standards for your designated area, keeping your domestic and commercial charge point work fully aligned with regional expectations.
Improve your skills
Sharpen your technical knowledge before tackling a three-phase APEX-22S socketed charger. Enable Coach to receive bite-sized training modules between jobs, expanding your working familiarity with commercial charging infrastructure, load management setups and dynamic balancing requirements as your day unfolds.
Improve your skills
Sharpen your technical knowledge before tackling a three-phase APEX-22S socketed charger. Enable Coach to receive bite-sized training modules between jobs, expanding your working familiarity with commercial charging infrastructure, load management setups and dynamic balancing requirements as your day unfolds.
Site Lock
Lock your active workspace to a commercial depot or fleet hub equipped with EVA-22D-SE-W wall units. Site Lock stores all charger serials, distribution board notes and maintenance logs in one place, ensuring every technician attending the location has instant access to site-specific history.
Site Lock
Lock your active workspace to a commercial depot or fleet hub equipped with EVA-22D-SE-W wall units. Site Lock stores all charger serials, distribution board notes and maintenance logs in one place, ensuring every technician attending the location has instant access to site-specific history.
Ninja Mode
When an EVD-20S-P rapid charger fails to communicate alongside an upstream supply imbalance, turn on Ninja Mode. Multiple AI agents collaborate simultaneously to dissect multi-layered charging faults, cross-referencing power distribution issues and hardware fault codes to guide your diagnostic workflow.
Ninja Mode
When an EVD-20S-P rapid charger fails to communicate alongside an upstream supply imbalance, turn on Ninja Mode. Multiple AI agents collaborate simultaneously to dissect multi-layered charging faults, cross-referencing power distribution issues and hardware fault codes to guide your diagnostic workflow.
Notes
Complete your maintenance reports for an EVA-22D-SE-F pedestal without typing on a tiny screen. Open Notes, talk through your inspection steps and capture photos of the internal terminals; the AI formats a clean, professional handover note ready for your customer or office team.
Notes
Complete your maintenance reports for an EVA-22D-SE-F pedestal without typing on a tiny screen. Open Notes, talk through your inspection steps and capture photos of the internal terminals; the AI formats a clean, professional handover note ready for your customer or office team.
Simple to operate
Rapid field deployment
Scales across teams
Transparent Pricing, No Surprises
Flexible Plans for All
Select the right plan to support your EV charging installations and maintenance callouts.
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
The future - NOW!
Vision XR
Be the first to access 'Vision XR' - the AI Tech Assistant glasses from Super Engineer
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Got questions?
Project EV Technician FAQs
Common questions about using Super Engineer on EV charger installations.
Which Project EV equipment does Super Engineer cover?
Super Engineer covers the full portfolio of Project EV hardware across domestic, commercial and rapid charging environments. Within the APEX Range, coverage includes the APEX-7S single-phase untethered smart home charger • APEX-7S-T single-phase tethered charger • APEX-7S-T-4G tethered charger with cellular modem • APEX-22S three-phase socketed smart charger. For the Classic EVA Pro Earth AC Range, it supports the EVA-07S-SE untethered single-phase AC wallbox • EVA-07S-SE-RFID single-phase socketed charger with RFID • EVA-07S-SE-RFID-C single-phase charger with RFID and cellular connectivity • EVA-07S-S untethered charger. Within the Dual Outlet Commercial AC Range, it assists with the EVA-07D-SE-W dual-socket single-phase wall-mounted charger • EVA-22D-SE-W wall-mounted dual-outlet three-phase commercial charger • EVA-22D-SE-F dual-outlet three-phase floor-mounted pedestal charger. For rapid installations, it includes the EVD-20S-P compact single-outlet wall- or pedestal-mounted DC rapid charger from the EVD Commercial DC Rapid Range. These listed units are only examples — the Super Engineer app covers many more Project EV models.
Is Super Engineer affiliated with Project EV?
No. Super Engineer is an independent AI technical assistant created to support field technicians, operating without any affiliation, connection or endorsement from Project EV. Our platform delivers direct technical support by indexing instruction manuals, practical field notes and specialist industry discussions. When you run into commissioning challenges on an EVA-07S-SE unit, or need wiring layout clarification on an APEX-7S smart charger, the app surfaces page-referenced material to help you diagnose faults without having to call external helpdesks. This independent approach ensures that the advice provided is focused entirely on practical problem-solving for tradespeople working across domestic driveways, fleet depots and commercial parking facilities. You can rely on it across mobile, tablet or desktop whenever unexpected installation snags or hardware faults emerge during your working day.
Can Super Engineer assist with commercial Project EV installations?
Yes, Super Engineer assists technicians throughout every phase of commercial and domestic charging projects. When installing an EVA-22D-SE-W commercial unit or an EVA-22D-SE-F floor-mounted pedestal, the assistant helps verify mounting requirements, cable entry considerations and balancing configurations. If you are attending routine servicing callouts for an EVD-20S-P rapid charger, it quickly pulls together relevant maintenance checklists and error code descriptions directly from the manufacturer literature. For domestic upgrades or fault calls involving an APEX-7S-T single-phase charger, technicians can troubleshoot charging session drops, contactor faults or network pairing failures. From initial mounting and supply checks to multi-unit commercial troubleshooting, the app delivers immediate, actionable guidance so you can resolve hardware issues and complete handover without revisits.
How does Super Engineer help with older EVA models?
Older charging hardware often presents unique challenges on site, especially when documentation has been lost or configuration methods have changed. For technicians working on long-installed Classic EVA Pro Earth AC Range units, Super Engineer provides immediate access to legacy documentation for models like the EVA-07S-SE and EVA-07S-S untethered wallbox. If you encounter an EVA-07S-SE-RFID or EVA-07S-SE-RFID-C where RFID cards fail to authenticate or the cellular link drops out, the platform references the original installation manuals to help you locate indicator status codes and diagnostic routines. Technicians can rapidly determine whether a fault stems from incoming supply fluctuations, internal component degradation or configuration settings. Rather than spending hours guessing settings or searching online, you get page-referenced manual citations that help you restore legacy charge points to working order.
How do field teams use Super Engineer across Project EV kit?
Field service teams manage mixed workloads ranging from residential APEX-7S-T installs to complex commercial maintenance across the Dual Outlet Commercial AC Range. Using Super Engineer, lead technicians and apprentices alike share a unified knowledge hub via mobile, WhatsApp or Slack while out on site. When one technician resolves a nuisance tripping issue on an EVA-07D-SE-W or configures network settings on an EVA-22D-SE-W, they can record job notes directly into the team Private Brain. Other technicians attending subsequent callouts on the same commercial estate or facing similar faults on an EVD-20S-P rapid unit instantly benefit from those shared findings. Site Lock keeps all charger locations, serials and installation photographs organised under individual site profiles, streamlining communication between field staff, supervisors and office coordinators.
Which Project EV equipment does Super Engineer cover?
Is Super Engineer affiliated with Project EV?
Can Super Engineer assist with commercial Project EV installations?
How does Super Engineer help with older EVA models?
How do field teams use Super Engineer across Project EV kit?
Feel free to mail us for any enquiries : team@superengineer.app
Field perks
Built-in technician extras
Everyday smart features built to help you finish on-site jobs faster and stay fueled.
Source equipment easily
When installing an APEX-7S-T-4G or an EVA-07S-SE-RFID, missing cable glands or mounting brackets will stall your day. Parts Scout finds the closest local wholesaler stocking what you need, identifies the required part number and even sources roll tape so you can wrap up without leaving the post.
Source equipment easily
When installing an APEX-7S-T-4G or an EVA-07S-SE-RFID, missing cable glands or mounting brackets will stall your day. Parts Scout finds the closest local wholesaler stocking what you need, identifies the required part number and even sources roll tape so you can wrap up without leaving the post.
Meme Mode
Finally resolved a stubborn communication fault on a commercial EVA-22D-SE-F pedestal, or endured a rainy domestic install? Drop a WIN, FAIL or HAPPY CUSTOMER meme into your team group chat to celebrate the handover or share a laugh with fellow technicians before heading to the next EV job.
Meme Mode
Finally resolved a stubborn communication fault on a commercial EVA-22D-SE-F pedestal, or endured a rainy domestic install? Drop a WIN, FAIL or HAPPY CUSTOMER meme into your team group chat to celebrate the handover or share a laugh with fellow technicians before heading to the next EV job.
Made by engineers for engineers
What Early Users Say
Read what some of the first test users are saying about Super Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
Home on time
Smarter field support for Project EV technicians
Smarter field support for Project EV technicians
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
