SMA Technical Support for Solar Technicians
The AI assistant giving solar technicians fast technical answers and direct manual references on Sunny Boy and Sunny Tripower installations across the UK.
Free to try
Support across Sunny Boy, Sunny Tripower and Sunny Island systems
AI-powered help
Solve SMA solar queries quickly
Get clear answers drawn from instruction manuals and trade knowledge across Sunny Boy, Sunny Tripower, Sunny Island & Sunny Boy Storage, and Sunny Boy Smart Energy & Sunny Tripower Smart Energy ranges.
Accurate answers on site
Get rapid guidance on site when commissioning a Sunny Boy 3.6 single-phase string inverter or checking startup on a freestanding commercial string inverter like the Sunny Tripower CORE1. Clear, concise troubleshooting delivered straight to your phone without waiting on technical support hotlines.
Accurate answers on site
Get rapid guidance on site when commissioning a Sunny Boy 3.6 single-phase string inverter or checking startup on a freestanding commercial string inverter like the Sunny Tripower CORE1. Clear, concise troubleshooting delivered straight to your phone without waiting on technical support hotlines.
Accurate answers on site
Get rapid guidance on site when commissioning a Sunny Boy 3.6 single-phase string inverter or checking startup on a freestanding commercial string inverter like the Sunny Tripower CORE1. Clear, concise troubleshooting delivered straight to your phone without waiting on technical support hotlines.
Manual references provided
View page citations direct from manufacturer documentation when configuring a Sunny Island 4.4M low-voltage battery inverter or servicing a Sunny Island 6.0H bidirectional inverter-charger. Verify terminal connections and setup details directly against referenced manual pages without flicking through thick paper documents in the van.
Manual references provided
View page citations direct from manufacturer documentation when configuring a Sunny Island 4.4M low-voltage battery inverter or servicing a Sunny Island 6.0H bidirectional inverter-charger. Verify terminal connections and setup details directly against referenced manual pages without flicking through thick paper documents in the van.
Manual references provided
View page citations direct from manufacturer documentation when configuring a Sunny Island 4.4M low-voltage battery inverter or servicing a Sunny Island 6.0H bidirectional inverter-charger. Verify terminal connections and setup details directly against referenced manual pages without flicking through thick paper documents in the van.
Sunny Boy 3.6 servicing
Sunny Tripower CORE1 setup
Sunny Island 4.4M troubleshooting
Sunny Tripower CORE1 support
Sunny Boy 3.6 servicing
Sunny Tripower CORE1 setup
Sunny Island 4.4M troubleshooting
Sunny Tripower CORE1 support
Sunny Boy 3.6 servicing
Sunny Tripower CORE1 setup
Sunny Island 4.4M troubleshooting
Sunny Tripower CORE1 support
Sunny Boy Smart Energy 5.0
Sunny Island 6.0H configuration
Sunny Boy Smart Energy 3.6
Commercial inverter diagnostics
Sunny Boy Smart Energy 5.0
Sunny Island 6.0H configuration
Sunny Boy Smart Energy 3.6
Commercial inverter diagnostics
Sunny Boy Smart Energy 5.0
Sunny Island 6.0H configuration
Sunny Boy Smart Energy 3.6
Commercial inverter diagnostics
AI technical tools
Smart toolkit for solar technicians
Built for solar specialists in plant rooms and lofts, Super Engineer streamlines everyday fault-finding, servicing and setup tasks on SMA solar hardware.
Accurate Answers
Receive clear answers with page-specific manual citations when troubleshooting a Sunny Tripower CORE1 freestanding commercial string inverter. Access forum advice and relevant technical guides on plant-room calls without wasting time hunting through manufacturer websites while your customer waits for answers.
Accurate Answers
Receive clear answers with page-specific manual citations when troubleshooting a Sunny Tripower CORE1 freestanding commercial string inverter. Access forum advice and relevant technical guides on plant-room calls without wasting time hunting through manufacturer websites while your customer waits for answers.
Personalized to you
Tailor the app to your trade, language and UK location to ensure guidance reflects local practices. When installing a Sunny Boy Smart Energy 3.6 single-phase hybrid inverter, the assistant checks local standards and codes while keeping private installation data secure.
Personalized to you
Tailor the app to your trade, language and UK location to ensure guidance reflects local practices. When installing a Sunny Boy Smart Energy 3.6 single-phase hybrid inverter, the assistant checks local standards and codes while keeping private installation data secure.
Improve your skills
Sharpen your knowledge of domestic battery storage and hybrid systems with short on-the-job training modules. Use Coach during downtime to review setup procedures for a Sunny Boy Smart Energy 5.0 single-phase hybrid inverter before arriving on site.
Improve your skills
Sharpen your knowledge of domestic battery storage and hybrid systems with short on-the-job training modules. Use Coach during downtime to review setup procedures for a Sunny Boy Smart Energy 5.0 single-phase hybrid inverter before arriving on site.
Site Lock
Lock queries to a specific commercial address to keep asset details organised across regular maintenance visits. Save equipment profiles for sites running a freestanding commercial string inverter like the Sunny Tripower CORE1 alongside multi-inverter arrays for simple routine servicing.
Site Lock
Lock queries to a specific commercial address to keep asset details organised across regular maintenance visits. Save equipment profiles for sites running a freestanding commercial string inverter like the Sunny Tripower CORE1 alongside multi-inverter arrays for simple routine servicing.
Ninja Mode
Tackle tricky hybrid installations where a Sunny Island 6.0H bidirectional inverter-charger connects alongside third-party batteries and existing PV arrays. Ninja Mode deploys multiple agents simultaneously to analyse complex communication faults and multi-system conflicts across the entire solar setup.
Ninja Mode
Tackle tricky hybrid installations where a Sunny Island 6.0H bidirectional inverter-charger connects alongside third-party batteries and existing PV arrays. Ninja Mode deploys multiple agents simultaneously to analyse complex communication faults and multi-system conflicts across the entire solar setup.
Notes
Record site reports effortlessly when servicing a Sunny Boy 3.6 single-phase string inverter on a domestic roof install. Simply speak and upload photos from your phone, and the assistant generates formatted job notes ready to share with customers or colleagues.
Notes
Record site reports effortlessly when servicing a Sunny Boy 3.6 single-phase string inverter on a domestic roof install. Simply speak and upload photos from your phone, and the assistant generates formatted job notes ready to share with customers or colleagues.
Fast on-site answers
Cites manual pages
Built for solar
Transparent Pricing, No Surprises
Flexible Plans for All
Pick a plan that suits your solar contracting business and upgrade whenever you need.
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
The future - NOW!
Vision XR
Be the first to access 'Vision XR' - the AI Tech Assistant glasses from Super Engineer
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
SMA technical FAQ
Clear answers for solar jobs
Everything you need to know about Super Engineer for SMA hardware.
Which SMA equipment does Super Engineer cover?
Super Engineer covers key SMA solar and battery storage equipment across both residential and commercial product ranges for the modern technician. For the Sunny Boy range, it supports the Sunny Boy 3.6 single-phase string inverter • For Sunny Tripower, it includes the Sunny Tripower CORE1 freestanding commercial string inverter • For the Sunny Island & Sunny Boy Storage range, it supports the Sunny Island 4.4M low-voltage battery inverter and the Sunny Island 6.0H bidirectional inverter-charger • For the Sunny Boy Smart Energy & Sunny Tripower Smart Energy range, it covers the Sunny Boy Smart Energy 3.6 single-phase hybrid inverter and the Sunny Boy Smart Energy 5.0 single-phase hybrid inverter. Whether you are carrying out an installation, planned servicing, firmware checks or routine maintenance on site, technical guidance is readily accessible. These models are only examples — the Super Engineer app covers many more SMA models.
Is Super Engineer affiliated with SMA?
No. Super Engineer is a completely independent artificial intelligence tool created specifically for trades and field technicians. It is not endorsed by, sponsored by, or affiliated with SMA in any way. All brand names, trade marks, product designations and model references are used purely to identify the solar hardware and battery storage equipment that technicians encounter during their day-to-day work. Knowledge within the platform is gathered from published instruction manuals, industry forums, trade videos and user-uploaded documentation stored in your private workspace. Our single objective is to provide independent solar technicians with convenient access to published technical documentation, manual citations and practical diagnostic assistance while working on site or travelling between calls.
Can Super Engineer assist with commercial SMA inverter installations?
Yes, Super Engineer provides practical support throughout commercial solar installations, planned servicing visits and urgent fault-finding calls. When positioning a Sunny Tripower CORE1 freestanding commercial string inverter, you can quickly look up connection requirements, lifting clearances and DC cabling guidance referenced directly from the equipment documentation. Technicians can check operational fault notifications, grid monitoring parameters and routine maintenance intervals on large commercial projects without delay. Having immediate access to clear manual citations saves technicians from searching through extensive PDF documents while standing in a busy plant room or working across an exposed rooftop. It allows commercial solar specialists to resolve installation questions methodically and keep solar projects progressing smoothly.
How does Super Engineer help with domestic solar and battery servicing?
On residential sites, technicians frequently encounter diverse combinations of generation and battery storage equipment. If you are servicing a Sunny Boy 3.6 single-phase string inverter that has stopped generating power, the assistant highlights common fault categories and points you directly to the relevant manual page. When handling storage additions using a Sunny Island 4.4M low-voltage battery inverter or installing a Sunny Boy Smart Energy 3.6 single-phase hybrid inverter, it provides clear clarification on operating states and setup parameters. This structured guidance helps you diagnose issues methodically and resolve domestic breakdown visits without delay, whether you are troubleshooting in a tight loft, working next to a consumer unit or explaining system status to a homeowner.
How do solar installation teams use Super Engineer day to day?
Solar teams use Super Engineer across mobile apps, desktop browsers, WhatsApp and Slack to share equipment insights between technicians in the field and office staff. A technician checking commissioning steps on a Sunny Boy Smart Energy 5.0 single-phase hybrid inverter can instantly pull up manual references on their phone. Meanwhile, a colleague working on a Sunny Island 6.0H bidirectional inverter-charger can record voice notes and site photos to compile completed handover documentation automatically. With workspace features and Site Lock, everyone on the team stays updated on past repairs and site-specific equipment records. This shared technical resource keeps contractors coordinated, speeds up handover paperwork and helps newer team members find answers independently on site.
Which SMA equipment does Super Engineer cover?
Is Super Engineer affiliated with SMA?
Can Super Engineer assist with commercial SMA inverter installations?
How does Super Engineer help with domestic solar and battery servicing?
How do solar installation teams use Super Engineer day to day?
Feel free to mail us for any enquiries : team@superengineer.app
Extra technician tools
Smart bonus capabilities
Helpful extra features built into the Super Engineer platform.
Source equipment easily
Locate replacement fuses, isolators or DC connectors quickly when servicing a Sunny Tripower CORE1 commercial setup. Parts Scout identifies matching components, supplies correct part numbers and finds nearby electrical trade counters so you can finish the job without unnecessary delay.
Source equipment easily
Locate replacement fuses, isolators or DC connectors quickly when servicing a Sunny Tripower CORE1 commercial setup. Parts Scout identifies matching components, supplies correct part numbers and finds nearby electrical trade counters so you can finish the job without unnecessary delay.
Meme Mode
Send humorous WIN, FAIL or HAPPY CUSTOMER memes to your team after successfully commissioning a stubborn Sunny Island 6.0H battery system. It provides a fun, lighthearted way to share your daily triumphs from the van or plant room.
Meme Mode
Send humorous WIN, FAIL or HAPPY CUSTOMER memes to your team after successfully commissioning a stubborn Sunny Island 6.0H battery system. It provides a fun, lighthearted way to share your daily triumphs from the van or plant room.
Made by engineers for engineers
What Early Users Say
Read what some of the first test users are saying about Super Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
Work smarter every day
Professional AI support for SMA solar technicians
Professional AI support for SMA solar technicians
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
