AI Technical Support for SmokeCloak Equipment
The AI assistant giving security technicians clear guidance on the SmokeCloak EASY Range, VALI Range, and connected deterrents right when you need it on site.
Free to try
Supporting technicians across the SmokeCloak EASY Range and VALI Range
AI-powered help
Solve SmokeCloak faults faster
Get clear information directly from SmokeCloak instruction manuals alongside shared trade knowledge to resolve technical queries on the SmokeCloak EASY Range, VALI Range, and integrated deterrent systems across any commercial premises.
Clear answers on site
Facing an unexpected fault on an EASY 600 or a trigger issue on an EASY 1100 while standing on a ladder? Super Engineer gives you clear answers without waiting on phone queues or flipping through printed documents.
Clear answers on site
Facing an unexpected fault on an EASY 600 or a trigger issue on an EASY 1100 while standing on a ladder? Super Engineer gives you clear answers without waiting on phone queues or flipping through printed documents.
Clear answers on site
Facing an unexpected fault on an EASY 600 or a trigger issue on an EASY 1100 while standing on a ladder? Super Engineer gives you clear answers without waiting on phone queues or flipping through printed documents.
Instruction manual sources
Get page-specific SmokeCloak instruction manual references directly within your technical answers. Whether checking connection parameters for a VALI V10 or looking up setup requirements for an EASY 2200, you can quickly confirm key technical details straight against the manufacturer documentation without carrying paper manuals.
Instruction manual sources
Get page-specific SmokeCloak instruction manual references directly within your technical answers. Whether checking connection parameters for a VALI V10 or looking up setup requirements for an EASY 2200, you can quickly confirm key technical details straight against the manufacturer documentation without carrying paper manuals.
Instruction manual sources
Get page-specific SmokeCloak instruction manual references directly within your technical answers. Whether checking connection parameters for a VALI V10 or looking up setup requirements for an EASY 2200, you can quickly confirm key technical details straight against the manufacturer documentation without carrying paper manuals.
EASY 600 fault-finding
VALI V20 servicing
EASY 1100 setup support
IPA 117 sounder testing
EASY 600 fault-finding
VALI V20 servicing
EASY 1100 setup support
IPA 117 sounder testing
EASY 600 fault-finding
VALI V20 servicing
EASY 1100 setup support
IPA 117 sounder testing
Cloaksensor CS07A optical checks
EASY 24V vehicle maintenance
LED Strobe integration
VALI V5 maintenance help
Cloaksensor CS07A optical checks
EASY 24V vehicle maintenance
LED Strobe integration
VALI V5 maintenance help
Cloaksensor CS07A optical checks
EASY 24V vehicle maintenance
LED Strobe integration
VALI V5 maintenance help
Smart toolset
AI toolkit for security technicians
Use specialised artificial intelligence tools built to support your daily field maintenance, installations, and system servicing on SmokeCloak security fog hardware across customer sites.
Accurate Answers
Receive technical guidance for SmokeCloak fog generators, including video references, forum discussions, and instruction manual citations. When troubleshooting an EASY 2200 or an older VALI V5, get directed to the relevant page without searching manual archives.
Accurate Answers
Receive technical guidance for SmokeCloak fog generators, including video references, forum discussions, and instruction manual citations. When troubleshooting an EASY 2200 or an older VALI V5, get directed to the relevant page without searching manual archives.
Personalized to you
Tailor guidance to your specific trade, location, and language. Super Engineer checks local code requirements for your region while working on a VALI V20 or Cloaksensor CS07A, keeping your project aligned with regional trade standards.
Personalized to you
Tailor guidance to your specific trade, location, and language. Super Engineer checks local code requirements for your region while working on a VALI V20 or Cloaksensor CS07A, keeping your project aligned with regional trade standards.
Improve your skills
Use Coach to build your confidence on unfamiliar hardware like the EASY 24V or Voice Module CS120D. Bite-sized training sessions help you understand system behaviour and prepare for complex fog installations before arriving at customer premises.
Improve your skills
Use Coach to build your confidence on unfamiliar hardware like the EASY 24V or Voice Module CS120D. Bite-sized training sessions help you understand system behaviour and prepare for complex fog installations before arriving at customer premises.
Site Lock
Lock your notes and queries to a specific client facility. Save records of every installed unit, from an EASY 1100 to an IPA 117 siren, so you have complete system history whenever you return for routine maintenance.
Site Lock
Lock your notes and queries to a specific client facility. Save records of every installed unit, from an EASY 1100 to an IPA 117 siren, so you have complete system history whenever you return for routine maintenance.
Ninja Mode
Tackle multi-layered problems across complex security setups. When an EASY 600 generator, an LED Strobe, and third-party intruder panels fail to trigger properly together, Ninja Mode coordinates multiple queries to help pinpoint the root problem.
Ninja Mode
Tackle multi-layered problems across complex security setups. When an EASY 600 generator, an LED Strobe, and third-party intruder panels fail to trigger properly together, Ninja Mode coordinates multiple queries to help pinpoint the root problem.
Notes
Complete site reports hands-free after commissioning a VALI V10 or maintaining an EASY 2200. Speak your findings into the app, photograph your work, and let the AI generate structured job notes ready to send to clients.
Notes
Complete site reports hands-free after commissioning a VALI V10 or maintaining an EASY 2200. Speak your findings into the app, photograph your work, and let the AI generate structured job notes ready to send to clients.
Easy to use
Ready on site
Built for teams
Transparent Pricing, No Surprises
Flexible Plans for All
Choose a plan that fits your field workload and scale as your maintenance team expands.
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
The future - NOW!
Vision XR
Be the first to access 'Vision XR' - the AI Tech Assistant glasses from Super Engineer
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Technician FAQs
Questions answered
Common questions about using Super Engineer on SmokeCloak installations.
Which SmokeCloak equipment does Super Engineer cover?
Super Engineer covers key security fog units, detectors, and deterrent devices found across commercial and industrial sites. Within the SmokeCloak EASY Range, it supports the EASY 600 compact machine designed for securing small rooms • the EASY 1100 featuring twin fog output for medium rooms • the EASY 2200 high-capacity unit designed for high value areas • and the EASY 24V built for the transportation of high value goods. For the SmokeCloak VALI Range, it assists technicians with legacy fog generators including the VALI V5 entry-level model • the VALI V10 mid-range security fog generator • and the VALI V20 heavy-duty unit. It also covers peripheral hardware from the SmokeCloak Detectors, Sensors & Deterrents range, such as the Cloaksensor CS07A optical density detector • the IPA 117 internal siren • the low-energy LED Strobe • and the Voice Module CS120D digital speech unit. These models are only examples, as the Super Engineer app covers many more SmokeCloak models.
Is Super Engineer affiliated with SmokeCloak?
No. Super Engineer is an independent technical tool built to help trade professionals and technicians solve field problems faster. We have no affiliation with, connection to, or backing from SmokeCloak. All product names, trademarks, and model references remain the property of their respective owners. Our platform helps you access technical documentation, instruction manuals, and trade insights to diagnose equipment you service out in the field. Whether you are running routine tests on a SmokeCloak EASY 1100, inspecting an optical detector on site, or setting up a VALI V20 generator, Super Engineer provides neutral technical support to make your day on the job easier. You get direct guidance to help you fault-find, maintain, and commission security fog units without relying on external support desks or chasing down outdated site paperwork.
How does Super Engineer assist with SmokeCloak installations?
Super Engineer assists you across every stage of a job, whether handling a new install, annual servicing, or emergency callouts. When fitting an EASY 600 in a retail space, the app helps you check placement guidelines and pre-commissioning steps cited straight from the manual. During routine servicing on a VALI V10, you can review maintenance steps without carrying heavy paperwork or searching through folders. When responding to urgent fault calls involving an EASY 2200 showing unexpected alerts, you receive troubleshooting prompts to isolate sensor faults or power issues. It also assists with hardware upgrades, helping you integrate an LED Strobe or an IPA 117 alongside existing security alarm panels smoothly and efficiently. This allows technicians to complete each task with confidence and keep security fog installations performing as intended.
Can it assist with legacy SmokeCloak VALI units?
Yes, Super Engineer is particularly helpful when encountering older systems that you might not service every week. Legacy units from the SmokeCloak VALI Range, including the VALI V5, VALI V10, and VALI V20, often present unique challenges when manuals are lost or original documentation is missing from site. By drawing on instruction manual sources and technician knowledge, the app provides helpful guidance on troubleshooting older hardware configurations. You can also consult it when retrofitting older installations with modern accessories like the Cloaksensor CS07A or testing audio integration using a Voice Module CS120D, ensuring you can keep older client assets operating reliably without guesswork on site. This means you can diagnose stubborn legacy faults and complete routine inspections without wasting time trying to find discontinued paperwork.
How do security teams use Super Engineer on SmokeCloak jobs?
Security maintenance teams use Super Engineer to share consistent technical knowledge across all their field technicians. When junior technicians are dispatched to investigate an EASY 24V vehicle installation or commission an EASY 1100, they can query the platform instead of interrupting senior colleagues during busy shifts. Senior technicians use Site Lock to log equipment lists and specific settings for client sites protected by multiple EASY 2200 units or VALI V20 machines. The shared workspace allows everyone to review past site history, maintain consistent service standards, and complete detailed job notes before leaving the customer premises. This keeps the whole team aligned, reduces return visits, and makes daily handover between technicians completely seamless across every commercial account.
Which SmokeCloak equipment does Super Engineer cover?
Is Super Engineer affiliated with SmokeCloak?
How does Super Engineer assist with SmokeCloak installations?
Can it assist with legacy SmokeCloak VALI units?
How do security teams use Super Engineer on SmokeCloak jobs?
Feel free to mail us for any enquiries : team@superengineer.app
Added value
Extra features for technicians
Smart tools designed to make your working day on site run smoother.
Source equipment easily
Need a replacement Cloaksensor CS07A, an extra bottle of fluid, or a backup IPA 117? Parts Scout helps you track down the nearest supplier and correct part numbers so you can finish the job without unnecessary travel.
Source equipment easily
Need a replacement Cloaksensor CS07A, an extra bottle of fluid, or a backup IPA 117? Parts Scout helps you track down the nearest supplier and correct part numbers so you can finish the job without unnecessary travel.
Meme Mode
Triggered an EASY 600 by accident during an annual inspection? Use Meme Mode to send lighthearted WIN, FAIL, or HAPPY CUSTOMER memes to your team chat and share a laugh with colleagues.
Meme Mode
Triggered an EASY 600 by accident during an annual inspection? Use Meme Mode to send lighthearted WIN, FAIL, or HAPPY CUSTOMER memes to your team chat and share a laugh with colleagues.
Made by engineers for engineers
What Early Users Say
Read what some of the first test users are saying about Super Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
Finish on time
Work smarter on every SmokeCloak job
Work smarter on every SmokeCloak job
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
