Supercharge your TDSI access control jobs
The AI assistant helping technicians install, commission and service TDSI equipment, covering GARDiS Access Controllers and Access Control Readers on site with fast answers.
Free to try
Supporting TDSI GARDiS Access Controllers, MICROgarde & EXpert Controllers, and readers
AI TDSI help
Solve any TDSI site challenge
Get clear guidance across GARDiS Access Controllers, MICROgarde & EXpert Controllers, and Access Control Readers. Super Engineer pulls relevant details directly from instruction manuals to help technicians troubleshoot door hardware without hassle.
Instant TDSI fault answers
When you are working in a riser or plant room tackling an unexpected issue on a GARDiS 2 or MICROgarde II IP Controller, get clear answers straight away. Skip lengthy phone queues and resolve access control issues quickly while the customer waits.
Instant TDSI fault answers
When you are working in a riser or plant room tackling an unexpected issue on a GARDiS 2 or MICROgarde II IP Controller, get clear answers straight away. Skip lengthy phone queues and resolve access control issues quickly while the customer waits.
Instant TDSI fault answers
When you are working in a riser or plant room tackling an unexpected issue on a GARDiS 2 or MICROgarde II IP Controller, get clear answers straight away. Skip lengthy phone queues and resolve access control issues quickly while the customer waits.
Instruction manual references
Super Engineer references relevant pages from manufacturer documentation for units like the EXpert4 IP Controller and GARDiS 4. Rather than flipping through bulky booklets while standing on a ladder, confirm controller inputs and reader configurations directly from source manuals.
Instruction manual references
Super Engineer references relevant pages from manufacturer documentation for units like the EXpert4 IP Controller and GARDiS 4. Rather than flipping through bulky booklets while standing on a ladder, confirm controller inputs and reader configurations directly from source manuals.
Instruction manual references
Super Engineer references relevant pages from manufacturer documentation for units like the EXpert4 IP Controller and GARDiS 4. Rather than flipping through bulky booklets while standing on a ladder, confirm controller inputs and reader configurations directly from source manuals.
GARDiS 1 fault-finding
GARDiS 2 commissioning help
MICROgarde I door setup
EXpert4 IP Controller servicing
GARDiS 1 fault-finding
GARDiS 2 commissioning help
MICROgarde I door setup
EXpert4 IP Controller servicing
GARDiS 1 fault-finding
GARDiS 2 commissioning help
MICROgarde I door setup
EXpert4 IP Controller servicing
GARDiS 4 diagnostic support
MICROgarde II IP Controller testing
EXprox Mullion Reader wiring checks
GARDiS G4 EXT additions
GARDiS 4 diagnostic support
MICROgarde II IP Controller testing
EXprox Mullion Reader wiring checks
GARDiS G4 EXT additions
GARDiS 4 diagnostic support
MICROgarde II IP Controller testing
EXprox Mullion Reader wiring checks
GARDiS G4 EXT additions
Smart site tools
AI toolkit for TDSI technicians
Arm yourself with purpose-built AI tools designed for security technicians installing and maintaining door access systems. Tackle complex faults and daily servicing across your TDSI equipment with greater confidence.
Accurate Answers
Get detailed technical guidance including forum tips, video references, and page-specific manual citations for hardware like the GARDiS Proximity Mullion Reader. When an access reader behaves unexpectedly at the door, resolve query hurdles without wading through endless PDFs on site.
Accurate Answers
Get detailed technical guidance including forum tips, video references, and page-specific manual citations for hardware like the GARDiS Proximity Mullion Reader. When an access reader behaves unexpectedly at the door, resolve query hurdles without wading through endless PDFs on site.
Personalized to you
Set your location, trade and language to receive tailored technical support for installations using the MICROgarde I. Super Engineer checks compliance with local standards and codes for your territory, while your Private Brain stores custom company notes.
Personalized to you
Set your location, trade and language to receive tailored technical support for installations using the MICROgarde I. Super Engineer checks compliance with local standards and codes for your territory, while your Private Brain stores custom company notes.
Improve your skills
Keep your edge sharp on modern security hardware like the GARDiS MIFARE PLUS & DESfire Mullion Reader with Keypad. Activate Coach to receive regular, bite-sized on-the-job training modules that help you stay comfortable with reader programming and door controller setups.
Improve your skills
Keep your edge sharp on modern security hardware like the GARDiS MIFARE PLUS & DESfire Mullion Reader with Keypad. Activate Coach to receive regular, bite-sized on-the-job training modules that help you stay comfortable with reader programming and door controller setups.
Site Lock
Lock your queries to specific customer premises where you maintain the EXpert2 IP or multiple door controllers. Site Lock logs your hardware inventory, door layouts and past callout records in one place, so return visits run smoothly every time.
Site Lock
Lock your queries to specific customer premises where you maintain the EXpert2 IP or multiple door controllers. Site Lock logs your hardware inventory, door layouts and past callout records in one place, so return visits run smoothly every time.
Ninja Mode
Deploy Ninja Mode when troubleshooting interconnected security systems involving a GARDiS 1 controller alongside third-party door releases or intruder relays. Multiple AI agents collaborate simultaneously to analyse multi-device communication issues, helping you isolate tricky access faults rapidly.
Ninja Mode
Deploy Ninja Mode when troubleshooting interconnected security systems involving a GARDiS 1 controller alongside third-party door releases or intruder relays. Multiple AI agents collaborate simultaneously to analyse multi-device communication issues, helping you isolate tricky access faults rapidly.
Notes
Wrap up site visits faster on the GARDiS G4 EXT extension module. Simply talk and take photos of your finished enclosure, and the AI automatically formats your notes into a clean, professional job report ready to hand over.
Notes
Wrap up site visits faster on the GARDiS G4 EXT extension module. Simply talk and take photos of your finished enclosure, and the AI automatically formats your notes into a clean, professional job report ready to hand over.
Fast fault resolution
Straightforward site setup
Built for teams
Transparent Pricing, No Surprises
Flexible Plans for All
Select the right plan for your access control workload and upgrade whenever your business expands.
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
The future - NOW!
Vision XR
Be the first to access 'Vision XR' - the AI Tech Assistant glasses from Super Engineer
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
TDSI queries answered
Common TDSI questions answered
Everything you need to know about Super Engineer on site.
Which TDSI equipment does Super Engineer cover?
Super Engineer provides technical coverage across key TDSI hardware ranges: GARDiS Access Controllers: GARDiS 1 is a web-embedded native IP master controller • GARDiS 2 is a web-embedded native IP master controller • GARDiS 4 is a web-embedded native IP master controller • GARDiS G4 EXT is an extension slave module. MICROgarde & EXpert Controllers: MICROgarde I is a networkable controller supporting 1 door and 2 readers • MICROgarde II IP Controller is a networked IP access control unit • EXpert2 IP is a master door control panel • EXpert4 IP Controller is a master door control panel managing up to 4 doors. Access Control Readers: GARDiS Proximity Mullion Reader is a proximity reader • GARDiS MIFARE PLUS & DESfire Mullion Reader with Keypad is a smart reader • EXprox Mullion Reader is a proximity reader • GARDiS Bluetooth Low Energy Mullion Reader is a multi-technology reader with 5 identification modes. These are only examples — the Super Engineer app covers many more TDSI models.
Is Super Engineer affiliated with TDSI?
No. Super Engineer is an independent technical AI platform built specifically for security technicians and trades, operating independently of TDSI. All manufacturer trademarks, brand names and hardware model designations are used solely to assist technicians in identifying the specific access control controllers, extension modules and readers they encounter during daily installations, routine maintenance and system upgrades across commercial premises. By indexing manufacturer instruction manuals, technical datasheets and collective trade expertise into a single smart assistant, Super Engineer delivers clear diagnostic guidance and page-specific manual citations straight to your mobile device or web browser. This ensures technicians can resolve challenging door hardware faults swiftly on site without waiting in manufacturer telephone support queues or searching through printed paperwork.
How does Super Engineer help during TDSI installations and servicing?
Super Engineer supports security technicians across the entire lifecycle of access control jobs, from new installs and commissioning to planned servicing and emergency fault calls. During fresh installations of a GARDiS 2 controller or when commissioning an EXpert4 IP Controller, technicians can immediately verify software configurations and door parameters without interrupting their workflow. When servicing an existing EXpert2 IP or attending urgent fault calls on an EXprox Mullion Reader and a GARDiS MIFARE PLUS & DESfire Mullion Reader with Keypad, the app assists with diagnosing credential recognition and communication faults. By delivering page-specific instruction manual citations directly to your pocket, Super Engineer eliminates tedious manual searches so technicians can complete access control callouts cleanly and move on to the next job.
Can Super Engineer assist with older TDSI access installations?
Yes, Super Engineer is particularly valuable when technicians are called out to service older or long-installed access systems featuring established controllers like the MICROgarde I or EXpert2 IP. Long-standing sites frequently present missing paperwork or unlabelled enclosures, making it difficult to verify hardware specifications, door limits and reader capacities on a MICROgarde I without referencing technical archives. Technicians troubleshooting communication drops on a MICROgarde II IP Controller or diagnosing older hardware like the EXprox Mullion Reader can pull up page-referenced manual diagrams and diagnostic indicators directly on site. Whether you are managing preventative maintenance on an EXpert4 IP Controller or planning an upgrade path to newer readers, Super Engineer provides the background details required to keep legacy door security running smoothly.
How do security teams use Super Engineer on TDSI kit?
Security companies and installation teams use Super Engineer as a centralised technical knowledge hub across daily installs, preventative maintenance and emergency callouts. Lead technicians and newer colleagues alike can quickly look up manual references across GARDiS Access Controllers and MICROgarde & EXpert Controllers, ensuring consistent diagnostic standards across the entire workforce. By utilising features like Site Lock, technicians share site-specific equipment inventories—logging whether a facility uses a GARDiS 4, GARDiS G4 EXT modules, or GARDiS Bluetooth Low Energy Mullion Reader units at perimeter doors. Combined with automated job notes and team workspaces, your technicians can share critical fault observations, hand over active jobs seamlessly, and eliminate redundant return visits across all TDSI access control sites.
Which TDSI equipment does Super Engineer cover?
Is Super Engineer affiliated with TDSI?
How does Super Engineer help during TDSI installations and servicing?
Can Super Engineer assist with older TDSI access installations?
How do security teams use Super Engineer on TDSI kit?
Feel free to mail us for any enquiries : team@superengineer.app
Added site tools
Helpful bonus features
Extra tools to make daily access control jobs faster, smoother and much more enjoyable.
Source equipment easily
Need a replacement reader or spare module while servicing an access system? Parts Scout helps you locate the closest or most affordable equipment when you need it, whether you are sourcing a GARDiS Bluetooth Low Energy Mullion Reader or everyday installation accessories.
Source equipment easily
Need a replacement reader or spare module while servicing an access system? Parts Scout helps you locate the closest or most affordable equipment when you need it, whether you are sourcing a GARDiS Bluetooth Low Energy Mullion Reader or everyday installation accessories.
Meme Mode
Just cracked a baffling networking fault on a GARDiS 2 controller or survived a long day commissioning door access readers? Send WIN, FAIL or HAPPY CUSTOMER memes to your trade teammates to celebrate your success or commiserate on site struggles.
Meme Mode
Just cracked a baffling networking fault on a GARDiS 2 controller or survived a long day commissioning door access readers? Send WIN, FAIL or HAPPY CUSTOMER memes to your trade teammates to celebrate your success or commiserate on site struggles.
Made by engineers for engineers
What Early Users Say
Read what some of the first test users are saying about Super Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
Finish on time
The ultimate AI assistant for TDSI technicians
The ultimate AI assistant for TDSI technicians
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
