Thermal Integration assistance for heating technicians
The AI assistant giving heating technicians instant help when installing, servicing or fault-finding heat interface units across The DATA Range and The DIGI Range.
Free to try
Support for Thermal Integration HIUs across The SLIM Range and beyond
AI HIU help
Solve Thermal Integration HIU issues
Get guidance direct from instruction manuals when tackling jobs on The DATA Range, The DIGI Range, and The SLIM Range. Super Engineer assists with troubleshooting, servicing and domestic hot water queries in plant rooms.
Accurate HIU answers fast
Get answers delivered clearly without waiting on phone queues or flipping through printed paperwork. When a tenant is waiting and you are diagnosing heating issues on The DATA or servicing The DIGI Compact, Super Engineer delivers the practical guidance you need to keep moving.
Accurate HIU answers fast
Get answers delivered clearly without waiting on phone queues or flipping through printed paperwork. When a tenant is waiting and you are diagnosing heating issues on The DATA or servicing The DIGI Compact, Super Engineer delivers the practical guidance you need to keep moving.
Accurate HIU answers fast
Get answers delivered clearly without waiting on phone queues or flipping through printed paperwork. When a tenant is waiting and you are diagnosing heating issues on The DATA or servicing The DIGI Compact, Super Engineer delivers the practical guidance you need to keep moving.
Instruction manual sources
Super Engineer cites page-specific instruction manual references so you can confirm findings straight from the manufacturer documentation. Whether setting up The SLIM Extra or maintaining The BoilerMASTER, you get the relevant page references immediately for complete peace of mind on the job.
Instruction manual sources
Super Engineer cites page-specific instruction manual references so you can confirm findings straight from the manufacturer documentation. Whether setting up The SLIM Extra or maintaining The BoilerMASTER, you get the relevant page references immediately for complete peace of mind on the job.
Instruction manual sources
Super Engineer cites page-specific instruction manual references so you can confirm findings straight from the manufacturer documentation. Whether setting up The SLIM Extra or maintaining The BoilerMASTER, you get the relevant page references immediately for complete peace of mind on the job.
The DATA fault-finding
The DIGI Compact servicing
The SLIM Extra setup
The BoilerMASTER maintenance
The DATA fault-finding
The DIGI Compact servicing
The SLIM Extra setup
The BoilerMASTER maintenance
The DATA fault-finding
The DIGI Compact servicing
The SLIM Extra setup
The BoilerMASTER maintenance
The DATA SPLIT installs
The DIGI Camper diagnostics
The ETHER network checks
The DATA PLUS commissioning
The DATA SPLIT installs
The DIGI Camper diagnostics
The ETHER network checks
The DATA PLUS commissioning
The DATA SPLIT installs
The DIGI Camper diagnostics
The ETHER network checks
The DATA PLUS commissioning
Advanced AI tools
Built for heating technicians
Use cutting-edge AI features built to streamline your daily tasks, whether commissioning a new heat interface unit or tracing faults across communal residential heating networks.
Accurate Answers
Access deep technical guidance with page-specific manual citations and relevant forum discussions. When troubleshooting domestic hot water delivery on The DATA PLUS or tracing performance problems on The DIGI, you can pinpoint the source without having to hunt through dense paper documentation.
Accurate Answers
Access deep technical guidance with page-specific manual citations and relevant forum discussions. When troubleshooting domestic hot water delivery on The DATA PLUS or tracing performance problems on The DIGI, you can pinpoint the source without having to hunt through dense paper documentation.
Personalized to you
Set your trade, location and language to get personalised guidance tailored to your work. When installing The DATA SPLIT or replacing components on The SLIM, the system helps you keep on the right side of local regulations while checking local compliance requirements automatically.
Personalized to you
Set your trade, location and language to get personalised guidance tailored to your work. When installing The DATA SPLIT or replacing components on The SLIM, the system helps you keep on the right side of local regulations while checking local compliance requirements automatically.
Improve your skills
Sharpen your heating knowledge with bite-sized training sessions using Coach. Build your practical skills on modern electronic HIUs like The ETHER, learning how to handle balcony-mounted installations on The DIGI Camper and complex heat network setups before you arrive on site.
Improve your skills
Sharpen your heating knowledge with bite-sized training sessions using Coach. Build your practical skills on modern electronic HIUs like The ETHER, learning how to handle balcony-mounted installations on The DIGI Camper and complex heat network setups before you arrive on site.
Site Lock
Lock your queries to specific residential developments or communal boiler houses. Keep equipment logs, previous fault notes and setup details for The BoilerMASTER or The DATA Extra grouped neatly by location, so every return maintenance visit is faster and more organized.
Site Lock
Lock your queries to specific residential developments or communal boiler houses. Keep equipment logs, previous fault notes and setup details for The BoilerMASTER or The DATA Extra grouped neatly by location, so every return maintenance visit is faster and more organized.
Ninja Mode
Tackle complex, multi-layered heating problems with Ninja Mode. If an installation involves balancing issues between central plant and The DATA PLUS, or multiple faults across The DIGI Compact, multiple AI agents collaborate at once to help you isolate the root cause.
Ninja Mode
Tackle complex, multi-layered heating problems with Ninja Mode. If an installation involves balancing issues between central plant and The DATA PLUS, or multiple faults across The DIGI Compact, multiple AI agents collaborate at once to help you isolate the root cause.
Notes
Skip manual paperwork at the end of a long shift. Speak your findings and snap photos of your work on The SLIM or The DIGI, and Super Engineer formats a comprehensive site report and job note ready to send to clients immediately.
Notes
Skip manual paperwork at the end of a long shift. Speak your findings and snap photos of your work on The SLIM or The DIGI, and Super Engineer formats a comprehensive site report and job note ready to send to clients immediately.
Easy to use
Built for heating
Scalable for teams
Transparent Pricing, No Surprises
Flexible Plans for All
Choose a plan that fits your workload and scale support across your heating team.
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
The future - NOW!
Vision XR
Be the first to access 'Vision XR' - the AI Tech Assistant glasses from Super Engineer
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Heating FAQs
Frequently Asked Questions
Helpful answers about using Super Engineer on heating jobs.
Which Thermal Integration equipment does Super Engineer cover?
The DATA Range: The DATA, twin-plate electronic HIU providing domestic hot water and indirect heating • The DATA SPLIT, twin-plate HIU configured without internal expansion vessels • The DATA Extra, extended twin-plate HIU pre-fitted with integrated heat meters and landlord security isolation valves • The DATA PLUS, high-capacity twin-plate HIU variant designed with larger heat exchangers. The DIGI Range: The DIGI, single-plate electronic HIU providing instantaneous domestic hot water and direct central heating • The DIGI Compact, condensed direct HIU with an ultra-compact footprint • The DIGI Camper, weatherproofed external-casing direct HIU for outdoor or balcony mounting. The SLIM Range: The SLIM, ultra-compact single-plate HIU dedicated to domestic hot water generation • The SLIM Extra, single-plate domestic hot water HIU equipped with an integrated heat meter spool. Commercial & Legacy HIU Range: The BoilerMASTER, high-capacity commercial and multi-dwelling HIU • The ETHER, electronic HIU featuring an integrated industrial Ethernet switch. These are only examples — the Super Engineer app covers many more Thermal Integration models.
Is Super Engineer affiliated with Thermal Integration?
No. Super Engineer is an entirely independent AI platform developed to support heating technicians out in the field. We are not endorsed by, sponsored by, or linked with Thermal Integration in any commercial capacity. The platform relies on its own custom knowledge base, which indexes publicly available instruction manuals, technical documentation, trade forums, and heating expertise. When you are servicing The DATA or fault-finding The DIGI on a communal network, Super Engineer retrieves relevant information and cites manual pages directly so you can verify instructions independently. All registered brand names and model trademarks remain the property of their respective owners. Our sole goal is to give independent technicians fast, accessible answers to resolve heating issues promptly.
How does Super Engineer assist with Thermal Integration HIU jobs?
Super Engineer assists heating technicians across every phase of working on heat interface units, from initial installs to routine annual servicing and emergency breakdown calls. When commissioning The DATA Extra or installing The DATA SPLIT, technicians can check setup requirements and configuration details without searching through printed booklets on site. During urgent cold-water calls on The DIGI Compact or The SLIM, the AI helps isolate whether domestic hot water performance issues stem from primary district flow restrictions or internal plate heat exchanger fouling. For complex commercial network upgrades, it assists with high-capacity installations of The BoilerMASTER and industrial switch setup on The ETHER while letting you record comprehensive site notes by voice.
Can Super Engineer help with older or commercial HIU hardware?
Yes, Super Engineer provides detailed support for older legacy equipment as well as modern units across district heating schemes. When working in older plant rooms with The BoilerMASTER or maintaining long-installed hardware like The DATA SPLIT, technicians can pull up operational guidance without relying on faded paper diagrams. The system covers tricky outdoor mounting scenarios on The DIGI Camper and single-plate domestic setups on The SLIM Extra, assisting with troubleshooting unusual flow rates or heating imbalance. By citing page-specific manual references across both Commercial & Legacy HIU Range hardware and current domestic product lines, Super Engineer helps you diagnose stubborn technical issues, source missing replacement components, and complete complex repairs safely on existing communal heating networks.
How do heating teams use Super Engineer day to day?
Heating service teams use Super Engineer across multiple platforms including the web app, mobile app, WhatsApp, Slack, and email to share heating knowledge seamlessly. When multiple technicians service large apartment blocks fitted with The DATA or The DIGI, Site Lock keeps plant room layouts, past diagnostic notes, and equipment histories organized in one shared workspace. Lead technicians and apprentices can upload custom maintenance procedures to the team Private Brain, ensuring consistent repair standards across The SLIM Extra and The BoilerMASTER. Furthermore, team members out on the road can complete quick bite-sized on-the-job training modules with Coach between callouts, keeping everybody sharp on direct heating connections, external casing setups, and twin-plate HIU configurations.
Which Thermal Integration equipment does Super Engineer cover?
Is Super Engineer affiliated with Thermal Integration?
How does Super Engineer assist with Thermal Integration HIU jobs?
Can Super Engineer help with older or commercial HIU hardware?
How do heating teams use Super Engineer day to day?
Feel free to mail us for any enquiries : team@superengineer.app
Extra job tools
Bonus features for technicians
Smart features that save effort during busy days servicing heating equipment.
Source equipment easily
When servicing The DATA PLUS or replacing isolating components on The SLIM Extra, Parts Scout tracks down the closest or cheapest replacement part including manufacturer part numbers, saving you frantic calls to local heating merchants.
Source equipment easily
When servicing The DATA PLUS or replacing isolating components on The SLIM Extra, Parts Scout tracks down the closest or cheapest replacement part including manufacturer part numbers, saving you frantic calls to local heating merchants.
Meme Mode
After a gruelling plant room session balancing The BoilerMASTER or fixing a tricky leak on The DIGI Camper, send WIN, FAIL, or HAPPY CUSTOMER memes to your fellow technicians to share the day's heating triumphs.
Meme Mode
After a gruelling plant room session balancing The BoilerMASTER or fixing a tricky leak on The DIGI Camper, send WIN, FAIL, or HAPPY CUSTOMER memes to your fellow technicians to share the day's heating triumphs.
Made by engineers for engineers
What Early Users Say
Read what some of the first test users are saying about Super Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
Get home early
Pro-grade heating assistance for every technician
Pro-grade heating assistance for every technician
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
