Technical AI for Uponor Heat Interface Units
The AI assistant helping heating technicians install, service and fault-find Uponor equipment, including the Combi Port M and Combi Port E heat interface unit ranges.
Free to try
Supporting technicians servicing Uponor Combi Port and Aqua Port HIU ranges
Smart HIU support
Solve Uponor HIU site challenges
Access clear guidance direct from instruction manuals and trade knowledge to tackle servicing, commissioning and fault calls on Uponor Combi Port M, Combi Port E and Aqua Port equipment across residential developments.
Clear answers on site
When troubleshooting domestic hot water delivery on a Combi Port M-Pro or balancing heating circuits on a Combi Port E-Pro, get clear technical answers right away. Super Engineer provides direct guidance on site, helping you resolve tricky heat interface unit faults without delays or hunting through printed booklets.
Clear answers on site
When troubleshooting domestic hot water delivery on a Combi Port M-Pro or balancing heating circuits on a Combi Port E-Pro, get clear technical answers right away. Super Engineer provides direct guidance on site, helping you resolve tricky heat interface unit faults without delays or hunting through printed booklets.
Clear answers on site
When troubleshooting domestic hot water delivery on a Combi Port M-Pro or balancing heating circuits on a Combi Port E-Pro, get clear technical answers right away. Super Engineer provides direct guidance on site, helping you resolve tricky heat interface unit faults without delays or hunting through printed booklets.
Direct manual page citations
Super Engineer links technical answers directly to page references in Uponor instruction manuals. Whether you need installation details for an Aqua Port M-INS or hydraulic separation notes for a Combi Port M-ProX, you can verify manufacturer guidance immediately without leaving the plant room or dwelling cupboard.
Direct manual page citations
Super Engineer links technical answers directly to page references in Uponor instruction manuals. Whether you need installation details for an Aqua Port M-INS or hydraulic separation notes for a Combi Port M-ProX, you can verify manufacturer guidance immediately without leaving the plant room or dwelling cupboard.
Direct manual page citations
Super Engineer links technical answers directly to page references in Uponor instruction manuals. Whether you need installation details for an Aqua Port M-INS or hydraulic separation notes for a Combi Port M-ProX, you can verify manufacturer guidance immediately without leaving the plant room or dwelling cupboard.
Combi Port M-Pro fault-finding
Combi Port E-Pro commissioning
Aqua Port M-INS servicing
Combi Port M-ProX maintenance
Combi Port M-Pro fault-finding
Combi Port E-Pro commissioning
Aqua Port M-INS servicing
Combi Port M-ProX maintenance
Combi Port M-Pro fault-finding
Combi Port E-Pro commissioning
Aqua Port M-INS servicing
Combi Port M-ProX maintenance
Combi Port E-Hybrid setups
Combi Port M-Retro swaps
Aqua Port INS diagnostics
Combi Port PRO XU checks
Combi Port E-Hybrid setups
Combi Port M-Retro swaps
Aqua Port INS diagnostics
Combi Port PRO XU checks
Combi Port E-Hybrid setups
Combi Port M-Retro swaps
Aqua Port INS diagnostics
Combi Port PRO XU checks
Technician AI toolkit
Built for heating technicians
Equip your phone with purpose-built AI tools designed to streamline heat interface unit servicing, commissioning visits and multi-dwelling maintenance tasks on Uponor systems.
Accurate Answers
Receive detailed technical guidance with direct manual citations for jobs on units like the Combi Port M-ProX or Aqua Port Central. When you are diagnosing domestic hot water issues or checking secondary heat exchanger loops, the app delivers relevant trade notes and manual pages directly to your screen.
Accurate Answers
Receive detailed technical guidance with direct manual citations for jobs on units like the Combi Port M-ProX or Aqua Port Central. When you are diagnosing domestic hot water issues or checking secondary heat exchanger loops, the app delivers relevant trade notes and manual pages directly to your screen.
Personalized to you
Configure your location and trade profile to ensure recommendations align with regional heating installation practices. When setting up a Combi Port E-INS or checking local installation rules, the app provides tailored guidance and lets you store private technical notes for your specific heating business.
Personalized to you
Configure your location and trade profile to ensure recommendations align with regional heating installation practices. When setting up a Combi Port E-INS or checking local installation rules, the app provides tailored guidance and lets you store private technical notes for your specific heating business.
Improve your skills
Improve your diagnostic skills on complex electronic units like the Combi Port E-Pro and Combi Port E-Hybrid. Coach delivers bite-sized technical training during your working day, helping you master heat interface unit hydraulic configurations, electronic controllers and DHW delivery principles while on the job.
Improve your skills
Improve your diagnostic skills on complex electronic units like the Combi Port E-Pro and Combi Port E-Hybrid. Coach delivers bite-sized technical training during your working day, helping you master heat interface unit hydraulic configurations, electronic controllers and DHW delivery principles while on the job.
Site Lock
Keep district heating records organised by locking queries to a specific block or plant room. Store lists of installed Combi Port M-INS or Combi Port PRO XU stations across individual apartments, making repeat maintenance calls and annual servicing straightforward for every attending heating technician.
Site Lock
Keep district heating records organised by locking queries to a specific block or plant room. Store lists of installed Combi Port M-INS or Combi Port PRO XU stations across individual apartments, making repeat maintenance calls and annual servicing straightforward for every attending heating technician.
Ninja Mode
Tackle complicated heating issues across multi-dwelling developments where multiple faults occur simultaneously. Ninja Mode coordinates multiple AI agents to analyse interconnected network issues, helping you isolate problems on a Combi Port E-ProX secondary circuit or diagnose recurring supply fluctuations across an entire floor.
Ninja Mode
Tackle complicated heating issues across multi-dwelling developments where multiple faults occur simultaneously. Ninja Mode coordinates multiple AI agents to analyse interconnected network issues, helping you isolate problems on a Combi Port E-ProX secondary circuit or diagnose recurring supply fluctuations across an entire floor.
Notes
Complete handover documentation without writing on clipboards. Speak into the app and take photos while servicing a Combi Port M-Retro boiler replacement or inspecting an Aqua Port INS; the AI writes and formats clear site reports and service logs ready to send to building managers.
Notes
Complete handover documentation without writing on clipboards. Speak into the app and take photos while servicing a Combi Port M-Retro boiler replacement or inspecting an Aqua Port INS; the AI writes and formats clear site reports and service logs ready to send to building managers.
Simple to operate
Ready on site
Scales across teams
Transparent Pricing, No Surprises
Flexible Plans for All
Select the right plan for your heating business and scale your technical support as you grow.
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
The future - NOW!
Vision XR
Be the first to access 'Vision XR' - the AI Tech Assistant glasses from Super Engineer
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Got questions?
HIU questions answered
Clear answers about using Super Engineer on Uponor equipment
Which Uponor equipment does Super Engineer cover?
Super Engineer covers Uponor heat interface unit ranges: Combi Port M-Pro mechanical HIU providing instantaneous domestic hot water and direct heating • Combi Port M-ProX mechanical HIU with secondary heat exchanger for indirect heating • Combi Port M-INS fully insulated mechanical HIU housed in thermal casing • Combi Port M-Retro compact mechanical HIU designed to replace domestic gas combi boilers • Combi Port PRO XU mechanical HIU • Combi Port E-Pro fully electronic HIU delivering rapid on-demand DHW production • Combi Port E-ProX electronic substation equipped with plate heat exchangers for indirect heating loops • Combi Port E-INS insulated electronic HIU • Combi Port E-Hybrid electronic HIU configured to integrate centralized networks with renewable sources • Aqua Port M-INS compact thermally insulated mechanical HIU for decentralized hot water generation • Aqua Port INS prefabricated wall-hung decentralized domestic hot water interface substation • Aqua Port Central high-capacity tap-water station for central DHW production. These are only examples — the Super Engineer app covers many more Uponor models.
Is Super Engineer affiliated with Uponor?
No. Super Engineer is an independent technical platform built specifically to support heating technicians on site, without any commercial sponsorship or formal affiliation with Uponor. All registered trademarks, range names and equipment references belong exclusively to their respective owners, and our software operates entirely separately from equipment manufacturers. Our AI assists heating professionals by indexing published Uponor instruction manuals, technical literature and field trade insights, allowing users to find relevant page citations and practical troubleshooting paths when inspecting heat interface units. This independent approach ensures you receive practical, job-focused guidance tailored to real-world plant room and residential maintenance tasks, helping you resolve complex domestic hot water and space heating problems on your own terms.
Can Super Engineer assist with Uponor HIU fault-finding?
Yes, technicians rely on Super Engineer to diagnose heating faults, plan new installs, handle routine servicing and complete system upgrades across diverse heat interface unit installations. Whether you are setting up domestic hot water delivery on a Combi Port E-Pro, investigating flow imbalances on a Combi Port M-Pro, or commissioning an underfloor heating loop linked to a Combi Port E-INS, the app provides targeted troubleshooting paths. For plant room upgrades or refurbishment projects, Super Engineer helps you review installation instructions for units like the Combi Port M-Retro, which replaces domestic gas boilers, or the Combi Port E-Hybrid connecting to local renewable heating sources. From inspecting plate heat exchangers on an Aqua Port M-INS to verifying secondary hydraulic separation on a Combi Port M-ProX, you get fast, reliable guidance for every stage of your heating job.
How does Super Engineer handle older or refurbished Uponor units?
Super Engineer includes technical data for legacy equipment, boiler replacement scenarios and long-installed heat interface units that technicians frequently encounter across existing housing stock and communal heating schemes. If you are swapping an old wall-hung boiler for a compact Combi Port M-Retro or servicing an established Combi Port M-INS housed in its thermal casing, the app references original manual pages to clarify piping configurations and component layouts. It also assists with ongoing maintenance across mechanical stations like the Combi Port PRO XU and decentralized domestic hot water models like the Aqua Port INS, helping you identify service requirements without original paper documentation on site. By delivering clear, page-referenced technical guidance for older hardware alongside modern electronic units, Super Engineer ensures you can tackle legacy refurbishment work and maintenance contracts with complete confidence.
How do maintenance teams use Super Engineer on Uponor projects?
Heating teams use Super Engineer across residential developments and district energy networks to standardise servicing routines, share plant room notes and streamline fault diagnostic procedures across their workforce. Using Site Lock, contractors can assign specific equipment records to individual properties or apartment blocks, ensuring that every technician working on a Combi Port E-ProX, Combi Port M-Pro or Aqua Port Central can access historical job notes and setup details instantly. Junior technicians use on-the-job Coach modules to build familiarity with electronic controls on the Combi Port E-Hybrid, while lead technicians use Ninja Mode to resolve tricky multi-unit hydraulic balancing challenges across shared risers. Combined with automated job reports generated directly from voice notes and photos, heating contractors save administrative effort and keep their entire team aligned throughout large-scale maintenance programmes.
Which Uponor equipment does Super Engineer cover?
Is Super Engineer affiliated with Uponor?
Can Super Engineer assist with Uponor HIU fault-finding?
How does Super Engineer handle older or refurbished Uponor units?
How do maintenance teams use Super Engineer on Uponor projects?
Feel free to mail us for any enquiries : team@superengineer.app
Extra site tools
Helpful bonus features
Smart tools designed to make your daily heating callouts faster and less stressful.
Source equipment easily
When servicing a Combi Port M-Pro or replacing a plate heat exchanger on a Combi Port E-ProX, Parts Scout locates the correct replacement part number and identifies the nearest supplier stockist so you can complete your repair without driving across town.
Source equipment easily
When servicing a Combi Port M-Pro or replacing a plate heat exchanger on a Combi Port E-ProX, Parts Scout locates the correct replacement part number and identifies the nearest supplier stockist so you can complete your repair without driving across town.
Meme Mode
Just spent hours resolving an awkward airlock on an Aqua Port M-INS or finished commissioning a Combi Port E-Pro ahead of schedule? Meme Mode lets you send custom WIN, FAIL or HAPPY CUSTOMER memes to your fellow heating technicians.
Meme Mode
Just spent hours resolving an awkward airlock on an Aqua Port M-INS or finished commissioning a Combi Port E-Pro ahead of schedule? Meme Mode lets you send custom WIN, FAIL or HAPPY CUSTOMER memes to your fellow heating technicians.
Made by engineers for engineers
What Early Users Say
Read what some of the first test users are saying about Super Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
Finish on time
Built for heating technicians on the job
Built for heating technicians on the job
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
