AI Assistant for ZxTech CCTV Technicians
Get instant technical help on site when installing, servicing or fault-finding ZxTech CCTV systems, from Premio to Atlas setups.
Free to try
Support across ZxTech Premio, Atlas and MegaValue camera ranges
CCTV Technical Help
Solve ZxTech CCTV Jobs Faster
Access accurate technical information drawn directly from instruction manuals and trade knowledge covering ZxTech MegaValue, Atlas and Premio camera setups while working on site, helping you solve tricky CCTV problems without calling support.
Fast CCTV Answers
Get concise answers up a ladder when setting up a MegaValue 4K (8MP) turret camera or adjusting settings on an Atlas 4K (8MP) dome unit. Avoid waiting on telephone technical support queues while customers wait, getting clear troubleshooting steps delivered straight to your phone.
Fast CCTV Answers
Get concise answers up a ladder when setting up a MegaValue 4K (8MP) turret camera or adjusting settings on an Atlas 4K (8MP) dome unit. Avoid waiting on telephone technical support queues while customers wait, getting clear troubleshooting steps delivered straight to your phone.
Fast CCTV Answers
Get concise answers up a ladder when setting up a MegaValue 4K (8MP) turret camera or adjusting settings on an Atlas 4K (8MP) dome unit. Avoid waiting on telephone technical support queues while customers wait, getting clear troubleshooting steps delivered straight to your phone.
Cited Manual References
Super Engineer points you directly to page-specific instruction manual references for your Premio 4K (8MP) bullet camera, giving you clear verification straight from the manufacturer documentation. Check configuration requirements or hardware details instantly without having to search through lengthy paper booklets on site.
Cited Manual References
Super Engineer points you directly to page-specific instruction manual references for your Premio 4K (8MP) bullet camera, giving you clear verification straight from the manufacturer documentation. Check configuration requirements or hardware details instantly without having to search through lengthy paper booklets on site.
Cited Manual References
Super Engineer points you directly to page-specific instruction manual references for your Premio 4K (8MP) bullet camera, giving you clear verification straight from the manufacturer documentation. Check configuration requirements or hardware details instantly without having to search through lengthy paper booklets on site.
Premio 4K (8MP) setup
Atlas 4K (8MP) servicing
MegaValue 4K (8MP) checks
Fast CCTV fault-finding
Premio 4K (8MP) setup
Atlas 4K (8MP) servicing
MegaValue 4K (8MP) checks
Fast CCTV fault-finding
Premio 4K (8MP) setup
Atlas 4K (8MP) servicing
MegaValue 4K (8MP) checks
Fast CCTV fault-finding
Instant manual references
Premio zoom guidance
Atlas dome diagnostics
Camera install support
Instant manual references
Premio zoom guidance
Atlas dome diagnostics
Camera install support
Instant manual references
Premio zoom guidance
Atlas dome diagnostics
Camera install support
AI Trade Tools
CCTV Toolkit for Technicians
Use specialised AI tools designed to support CCTV technicians during routine servicing visits, brand new installations and tricky fault-finding call-outs across diverse residential and commercial premises.
Accurate Answers
Resolve setup issues on a Premio 4K (8MP) bullet camera without wading through paperwork or searching the web. Receive direct technical guidance alongside page-specific instruction manual citations, trade forum insights and video references relevant to your specific camera hardware.
Accurate Answers
Resolve setup issues on a Premio 4K (8MP) bullet camera without wading through paperwork or searching the web. Receive direct technical guidance alongside page-specific instruction manual citations, trade forum insights and video references relevant to your specific camera hardware.
Personalized to you
Configure your profile for your security trade and United Kingdom working location. Super Engineer delivers relevant guidance for your CCTV installations while checking compliance with local standards and codes, keeping your Private Brain customised to the specific camera systems you maintain.
Personalized to you
Configure your profile for your security trade and United Kingdom working location. Super Engineer delivers relevant guidance for your CCTV installations while checking compliance with local standards and codes, keeping your Private Brain customised to the specific camera systems you maintain.
Improve your skills
Keep up to date with modern security hardware and networking practices. Use Coach for regular, bite-sized on-the-job training covering advanced features like the motorised zoom optics found on the Atlas 4K (8MP) dome camera, keeping your skills sharp between service visits.
Improve your skills
Keep up to date with modern security hardware and networking practices. Use Coach for regular, bite-sized on-the-job training covering advanced features like the motorised zoom optics found on the Atlas 4K (8MP) dome camera, keeping your skills sharp between service visits.
Site Lock
Lock your session to a commercial premises to store installed hardware records, from an external Premio 4K (8MP) bullet to indoor MegaValue 4K (8MP) turret units. Keep all device histories, network notes and location details neatly organised in one place for future maintenance visits.
Site Lock
Lock your session to a commercial premises to store installed hardware records, from an external Premio 4K (8MP) bullet to indoor MegaValue 4K (8MP) turret units. Keep all device histories, network notes and location details neatly organised in one place for future maintenance visits.
Ninja Mode
Handle complex site faults involving multiple network switches and an Atlas 4K (8MP) unit showing video loss. Ninja Mode deploys multiple AI agents simultaneously to cross-examine symptoms, cabling, power supplies and settings, helping you solve intricate multi-device problems without unnecessary downtime.
Ninja Mode
Handle complex site faults involving multiple network switches and an Atlas 4K (8MP) unit showing video loss. Ninja Mode deploys multiple AI agents simultaneously to cross-examine symptoms, cabling, power supplies and settings, helping you solve intricate multi-device problems without unnecessary downtime.
Notes
Finish an install of a MegaValue 4K (8MP) turret without tedious manual paperwork at the end of the day. Simply speak your observations aloud and snap photos of the job, and our AI writes up a structured site report ready to share.
Notes
Finish an install of a MegaValue 4K (8MP) turret without tedious manual paperwork at the end of the day. Simply speak your observations aloud and snap photos of the job, and our AI writes up a structured site report ready to share.
Simple to use
CCTV job ready
Works for teams
Transparent Pricing, No Surprises
Flexible Plans for All
Pick the right plan for your CCTV workload and expand as your team grows.
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
Monthly
Yearly
2 months free
Free
$0
user/month
Try it on your next job
500 credits / one-off
ALL industry sectors (knowledge-base)
Custom knowledge upload (with limit)
Ninja Mode (advanced problem solver)
Meme Mode ;-)
Solo
$20
user/month + tax
Fix it solo. Fix it right.
5,000 credits / month*
ALL industry sectors (knowledge-base)
Ninja Mode for tough faults
Rocket Fuel Agents for parts and kit
Share to the Community Brain
Job notes
Meme Mode ;-)
Pro
Popular
$35
user/month + tax
Everything in Solo, plus:
10,000 credits / month*
Private Brain for your own data
Answers from your private Brain
Site Lock for your sites and kit
Custom branding
Daily Coach
10x manual uploads
Coming soon: analytics, API, bulk export
The future - NOW!
Vision XR
Be the first to access 'Vision XR' - the AI Tech Assistant glasses from Super Engineer
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Vision XR
Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).
Got Questions?
ZxTech Technical Support FAQs
Common queries about using Super Engineer on CCTV jobs.
Which ZxTech equipment does Super Engineer cover?
Super Engineer supports technicians working on ZxTech CCTV equipment across multiple core ranges. This includes the MegaValue range with the MegaValue 4K (8MP) PoE CCTV camera featuring a 2.8mm wide angle lens • The Atlas range, featuring the Atlas 4K (8MP) dome camera with a 2.7-12.8mm varifocal motorised lens and 30m night vision • The Premio range, featuring the Premio 4K (8MP) bullet camera equipped with enhanced Pro Fusion Light and 60m night vision. Technicians can look up connection details, camera settings, lens adjustments and power specifications directly from the job site. Whether diagnosing a lost video feed or mounting a new unit, relevant technical documentation is readily accessible. These specific models are only examples — the Super Engineer app covers many more ZxTech models.
Is Super Engineer affiliated with ZxTech?
No. Super Engineer is an independent technical assistant designed specifically to support trades and field technicians working on site. We are completely independent and are not affiliated with, endorsed by, or certified by ZxTech. All product names, trademarks, ranges and camera model references remain the property of their respective manufacturer. Our platform acts as a smart digital co-pilot for technicians by combining trade experience, public resources, forum discussions and page-specific instruction manual references to provide rapid answers during installation, routine servicing and camera fault-finding. Security technicians use our app to independently navigate setup questions, diagnose hardware symptoms and locate relevant manual sections without requiring direct manufacturer intervention. It empowers field teams to resolve issues on their own.
Can Super Engineer help with ZxTech installations and maintenance?
Yes, Super Engineer provides assistance across all standard day-to-day CCTV jobs, from new hardware installations to ongoing maintenance and system upgrades. When mounting an Atlas 4K (8MP) motorised dome camera, the app assists with lens focal adjustments and network setup. For technicians servicing a MegaValue 4K (8MP) turret, it delivers swift guidance on audio settings, field-of-view alignment and power requirements. If you encounter an urgent fault call on a Premio 4K (8MP) bullet camera with degraded night vision, Super Engineer provides targeted troubleshooting steps and points you to the relevant manual pages covering illumination and sensor settings. Having this level of detail readily available on your phone reduces time spent guessing and keeps your daily projects moving smoothly.
How does Super Engineer assist with fault-finding across ranges?
When diagnosing intermittent video dropouts, power issues or infrared illuminator failures, Super Engineer speeds up the diagnostic process significantly. Technicians working on an Atlas 4K (8MP) dome or a Premio 4K (8MP) bullet can describe observed symptoms or upload photos of device cabling to isolate whether the fault stems from network switches, power supplies or camera hardware. Because the platform references page-specific manufacturer instruction manuals alongside real trade insights, you receive clear diagnostic paths rather than generic advice. Whether dealing with a MegaValue 4K (8MP) unit that will not link up or an older installation needing replacement parts, the app helps you identify the issue and complete your call-out efficiently on site.
How does a security team use Super Engineer day to day?
Security companies and installation teams use Super Engineer across multiple technicians servicing commercial and residential properties each day. Field staff working on MegaValue 4K (8MP) cameras or Premio 4K (8MP) installations can log site setups using Site Lock, preserving camera locations, switch ports and configuration details for the entire firm. With shared access through our mobile app, web dashboard, WhatsApp and Slack, newer technicians can resolve installation hurdles on an Atlas 4K (8MP) dome independently, without having to interrupt senior technicians on other sites. Crucial hardware notes, troubleshooting observations and site handover reports are automatically stored in your company workspace, keeping all technical knowledge aligned across the team. This ensures high operational consistency.
Which ZxTech equipment does Super Engineer cover?
Is Super Engineer affiliated with ZxTech?
Can Super Engineer help with ZxTech installations and maintenance?
How does Super Engineer assist with fault-finding across ranges?
How does a security team use Super Engineer day to day?
Feel free to mail us for any enquiries : team@superengineer.app
Added Tools
Extra Field Features
Helpful extra capabilities built into Super Engineer.
Source equipment easily
Use Parts Scout when replacing a mounting bracket on an Atlas 4K (8MP) dome or sourcing replacement network fittings and PoE injectors. It quickly locates the closest or cheapest supplier alongside part numbers so you stay on schedule.
Source equipment easily
Use Parts Scout when replacing a mounting bracket on an Atlas 4K (8MP) dome or sourcing replacement network fittings and PoE injectors. It quickly locates the closest or cheapest supplier alongside part numbers so you stay on schedule.
Meme Mode
Celebrate completing awkward cable runs for a Premio 4K (8MP) bullet or laugh about dusty crawl spaces by sharing WIN, FAIL and HAPPY CUSTOMER memes with your trade colleagues after finishing a long CCTV installation.
Meme Mode
Celebrate completing awkward cable runs for a Premio 4K (8MP) bullet or laugh about dusty crawl spaces by sharing WIN, FAIL and HAPPY CUSTOMER memes with your trade colleagues after finishing a long CCTV installation.
Made by engineers for engineers
What Early Users Say
Read what some of the first test users are saying about Super Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
Love the speed it finds answers from manuals. Especially on older more obscure equipment
Brendan
Security Engineer
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We especially like the fact we can upload our specific company settings - as engineers are always forgetting them!
Alessandro
Company owner
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
We've uploaded all our support docs to the Brain so engineers don't have to call me all the time
David
Tech support manager
Built For Technicians
Speed Up Your ZxTech CCTV Jobs
Speed Up Your ZxTech CCTV Jobs
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
Whether it’s handling a new piece of equipment, finding you that perfect morning snack or sourcing a missing piece of kit, Super Engineer’s AI makes your life easier & makes you smarter.
Includes our Get Home Early Guarantee ;-)
